We've been taking our son to see Dr Beall since his very first doctor's appointment right after he…read morewas born, and we could not be happier. She is patient, kind, and thoughtful. As our son has gotten older, she takes time to explain all procedures to him. She starts each appointment asking us what questions we have, and takes the time to answer all of them. I truly can't recommend her enough.

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

Visited this place today, and it was wonderful! Too bad pediatrics wasn't this neat when I was a…read morekid. The office has a very fresh, modern, and inviting feel to it. The entire place is dotted with fun graphics that are super cute but not gawdy. The doctors are really nice and expressed their gratitude for being able to provide specific healthcare for children, which I think is often overlooked with new medical practices. Most places are designed with adults in mind or at best the general public. Here's a really nice amenity: They can do their own x-rays, so kids can stay in the comfort of an office designed for them rather than being shuffled around to different places.

I've been taking my daughter here for years now. She's grown up with Glow Worm and I think the…read moredoctors and nursing staff are excellent. However, the posted hours online are inaccurate and if you call to talk to someone, you WILL be left waiting and once you finally get a person on the line, they will be rude. I got off the phone with them earlier about changing an upcoming appointment due to a prior obligation I didn't know about and the girl up the phone was unbelievably rude to me and hung on the phone after my appointment had been cancelled and I confirmed I didn't want to reschedule right now. I tried to inform her we were going to look for a new pediatrician because this kind of attitude and the situation with the hours being wrong is very inconvenient (they don't open until 2:30 on Wednesdays now apparently) to working parents. I realize this is their job, to sit in a cushy office all day answering phones or watching parents fill out paperwork, but the attitude has throughly spoiled me for ever recommending them. Get new girls at the front desk. It's unfortunate the quality of care is decent, but the office staff obliterated whatever good will I had for Glow Worm. I'll only be in contact with them again to move her medical records to a different office.

We LOVE Modern Pediatrics. The monthly fee is 100% worth it just for the peace of mind. Being able…read moreto text a pediatric team anytime, even on weekends, and get a real response is amazing. You can send pictures, describe symptoms, and they'll tell you if it's something to watch, or if they need to come out. We've seen several providers and have had great experiences across the board, but we mainly see Rhiannon (nurse practitioner) and absolutely love her. She's thorough, reassuring, and just so easy to talk to Honestly, not having to drag a sick child into a waiting room full of other sick kids is everything. It makes stressful situations so much easier. It's great for well visits, but where it really shines is sick care and that constant access. Could not recommend more.

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

Great place to bring your child for sick or well visits. Highly recommend. Appointments easily…read moreavailable

Maybe this used to be a good place, a long time in the past, hence the good reviews. But if I were…read moreyou, I would cross this place from your list immediately. I would give it 0 starts if I could. For one, no one EVER answers the phone there. It's all a voicemail process and they'll call you 2-3 days later. I experienced that myself multiple times and once experienced a frustrated father who had to drive all the way to the clinic to talk to them about something because he couldn't get a hold of anyone through the phone. The receptionists said they receive 600 calls a day and then, made fun of him when he left. This was at Drip location. If you can't handle the amount of phone calls a day, then don't take as many patients or STAFF UP! This answer is absolutely unacceptable. Now the last straw for me. My baby is very sick for 4 days now. Last night, she had a 104.5 fever, low oxygen and high heart beat. Before she got to this point, I tried calling the office when they were open to get a same day appt. Of course I left a voicemail. They never called. Took my child to the ER that day. I called again the following day, left a voicemail. Nothing. Called again one day later and tried to talk to the nurse, who was incredibly unhelpful, and who finally suggested I booked an appt in 24hrs with her doctors. Really? ... I've been trying to do that when the baby wasn't that sick, and ever since, but do they care? They didn't even create an account for her in the new system so I can't even communicate online or retrieve any info when the ER was asking me questions about past care. The pediatrician in itself does a good job but everything surrounding it is broken. How can you trust your child with a doctor practice that when we need the most, they just don't care? I will not ever go back to this place and I highly recommend you don't either. They need to start treating people like human beings instead of numbers and honor their medical oath. They obviously cannot handle the job they signed up for. I'm in shock and horrified by their lack of care. Steer clear from Beansprouts.

Dr. Aiken was patient, personable, kind and took the time to listen and answer every one of my…read morequestions-- even the random ones. He's not my regular PCP, but he came in knowing my history because he took the time to read my chart before seeing me-- this is not often my experience. My lab results came back quickly and he provided detailed feedback. I appreciated his care and that of the entire team I saw today. I highly recommend this location and Dr. Aiken to anyone seeking good medical care. Thank you!

This was a great place to start my families health journey. I live in central north Austin area and…read morethey have many many locations. No more urgent care visits or smelly lobby rooms. The care quality was everything I was hoping for for a family Dr. They did not rush my visit, took time to ask me my concerns and what I would like to address. I have nice Dr. That a plus. Thank you ARC.

Love Dr. Spencer she sees both my boys and is super thorough. They also keep toys in office to help…read moredistract them.

Still recommend this pediatric office after all these years for their quality in care, and the…read moreability to be seen by her main pediatrician for any and all sick visits. Front desk and the nurses are very helpful. They have handled themselves well during the last few years and we've always felt like we were in good hands. The only con is the small parking spaces and the limited parking, but that is not reflective of the actual services rendered. If you're within network, I definitely recommend!

We first met Dr. McConnell when CMG hosted a free baby prep class in their office. On the drive…read morehome, my husband I were convinced she needed to be out pediatrician!! During our 5 day stay at the hospital, Dr. McConnell came to see us everyday & we knew had made the right decision. We have always lived quite a distance from their office but happily make the drive just for her. She's gone above & beyond any expectation we've ever had for her & continues to surprise us with the generosity of her time. Once, we were out of town & our daughter was horribly sick. We ended up taking her to an urgent care & she consulted with the doctor there on treatment. My little one ended up having meningitis!! This is just one of dozens of experiences where she has amazed us... Plain & simple - I would not trust anyone to her life the way I trust Dr. McConnell!!!

I had the exact same experience as another reviewer here. Trying to transfer my child's medical…read morerecords has been an absolute nightmare. I started the process two weeks ago and was told they had sent the records request to my son's current pediatrician. I later found out that my pediatrician never received anything. To make matters worse, they couldn't get my son in for an appointment until the end of the month. The entire experience has been frustrating and disorganized. I would not recommend this office.

The quality of care you receive is pretty high, but the wait times for things are excessive. It's…read moretaking me nearly 2 weeks from the due date of a prescription to get something refilled, and there's really no problems other than their internal bureaucracy getting in their own way. appointments depending on the doctor you want to see can be months out.

Dr. Smith is the most engaging and empathetic doctor I've ever worked with. She is respectful of…read moreher patient's wishes and thoughts. She practices a kind of medicine that the entire industry to aspire to be, a kind of medicine that assumes positive intent and believes the patient first. A literal gem and angel.

Can't say enough good things about this place! We absolutely adore Dr. Oey - she's amazing with our…read moredaughter.

Amazing care. Emily (the medical assistant) was incredibly sweet and professional. I have an 11…read moreyear old, 9 year old, and newborn that are all patients here and have been their entire lives. Not. One. Bad. Experience. Strongly recommend.