The doctors are amazing IF you can ever get ahold of the office. when you call, you're lucky to get…read morean actual person on the phone. my doctor sent a referral twice that went into a black hole. the person who eventually answered the phone was a complete jerk and not helpful in any way. getting my test results took several portal messages and over two weeks. like I said, my doctor is amazing, but the rest of the place is a disaster.

Let me "cut" to the chase: less than 24 hours after my procedure, I required no ice packs or pain…read morekillers whatsoever. Walking, sitting, even lifting objects was no problem. Even at the incision site, there is little evidence to indicate a procedure was performed at all. Beforehand, I had had a single consultation with Dr. Sasha Druskin, MD, who was as clear and concise about preparation, expectations, and post-op care as one could possibly desire. In total, combining both consult and the procedure itself, I interacted with Dr. Druskin less than 20 minutes, which is pretty incredible, considering this is still a surgery, regardless of how minor it may be. My wife, who was present during the procedure (and observed it in its entirety, which is pretty "ballsy", if you ask me!) was blown away by his precision and skill, just as I was similarly wowed at how painless the entire experience was, even after the fact. There is a "vas deferens" between expectation and reality, I can tell you! I cannot comment on billing and such at this time, being so fresh off the chopping block, although I will update this review if any problems arise. Similarly, my limited interactions with the schedulers and nurses was without complaint. But from a purely operational standpoint, I "can't conceive" of a more flawless execution than the experience I had with Dr. Druskin and NW Urology. In short, if you are considering a vasectomy, you can trust that, at least with Dr. Druskin, your family jewels are in good hands. Now turn your head and cough.

Dr Druskin was thorough in my prostate cancer diagnosis and fully explained options for treatment…read morealong with risks. I'll continue my care with him and appreciate his expertise and bedside manner.

He's good. Part of a clinic of specialists. I had a elevated psa and he guided me through the…read moremyriad of tests to understand if there is a problem, how big and how treatable. He was communicative, and understanding and extremely accessible along the way. A specialist who is highly educated and great communication skills. Highly recommended. .

I was diagnosed with benign prostatic hyperplasia (BPH) 15 years ago. I had been on multiple…read moremedications with moderate success. The condition worsened over the last five years with nocturia occurring 3-5 times a night. Finally I reached the point where my sleep patterns were so disrupted that I was tired throughout the day. Finally my PSA level rose high enough to warrant making an appointment with Dr. Jiang. We discussed multiple options and procedures to eliminate or lessen my symptoms. Throughout a series of office visits over six months I voiced my concerns about urinary incontinence and erectile dysfunction. Dr. Jiang clearly and patiently explained several treatment options which included TURP, TUIP, Aquablation and HoLEP. He advised that they all had risks however the new "Gold Standard" was HoLEP, and if he had to choose an option for himself it would be HoLEP. This is what I did, and I have no regrets. Dr. Jiang cautioned I should still expect to experience nocturia for a while but to a lesser degree because I would be able to empty my bladder when I urinated. This proved to be completely accurate. It has been almost three months since the procedure. I now have nocturia maybe once a night, and some nights not at all. I am not at all incontinent nor have I experienced any erectile dysfunction. About the only difference is I no longer ejaculate however at 76 years of age I'm way past fathering a child. I can recommend without any reservations Dr. Jiang and the HoLEP procedure.

Communication and care are lacking…read more.. I am sharing my 3-month experience with Dr. Gilbert P. Klemann to help future patients make an informed decision. After I went into acute urinary retention, he performed surgery to install a latex catheter to bypass my urethral stricture. Unbeknownst to me, this material is what would cause continuous pain, bleeding, and recurrent UTI symptoms. Despite my calling the office weekly to report this severe discomfort, the clinic stopped responding to me personally after week one. Instead, they simply prescribed various antibiotics based on the symptoms I left in my voicemails, not once calling me in for testing. The only time a culture was taken was during my first catheter change when I was writhing on the table from intense pain, and the results came back as a severe E. Coli infection. After finding no lasting relief, I researched latex material side effects myself and specifically requested an ER doctor to change it to a silicone catheter. My physical suffering ended instantly once the catheter material was changed, thus concluding that I have a hypersensitivity to latex. Neither he nor his staff looked into this possibility. The final issue occurred when I scheduled a specific visit to have my suprapubic tube removed, as I had been voiding successfully on my own for over eight weeks. During the appointment, Dr. Klemann refused the removal, treated me with condescension, dismissed my agency, and characterized me in my chart notes as "angry and difficult." He also showed a lack of respect for my time; if he had no intention of performing the removal, he should have contacted me by phone or email beforehand rather than letting me show up. This lack of empathy and communication are the main reasons why I won't recommend him to anyone.

Where to begin? Initial appointment was set a month in advance but missed because despite asking…read morefor a Friday and being told the date was for Friday (6/24), I was scheduled for a Thursday (6/23). This doctor office has the worst communication setup I've ever seen. This all happened because apparently I "missed" a text. Why isn't this emailed like every dentist and doctors office I've been to before??? I arrived 35 minutes early despite going to the wrong location initially as the app doesn't show you the address. You have to go to your appointment in the app, and click driving directions. No where else is the address listed for my appointment. 3:30pm is my appointment time (prefilled paperwork prior to arrival) and I arrived a little before 2:55pm. As I am escorted to my room at 3:50pm I am asked to provide a urine sample. Around 4:10pm is when I ask if they still need a urine sample, as I desperately needed to go and no one has so much as checked up on me. Four associated including the doctor saw me at the door and proceeded to continue doing what they were doing. Finally, getting someone's attention, the nurse tells me to go into the restroom and just grab a vial and put my name on it. The only "pen" is a permemant marker and I'm supposed to label it with that. Fast forward another 20 minutes and I'm all of the sudden getting an ultrasound of my bladder. Mind you, none of this was communicated prior. It's just like, hey, ready for this next? I would literally avoid coming here at any cost if it hadn't already taken me months to see a primary care physician, get a referral, "miss" an appointment booked incorrectly, and then come to the rescheduled appointment. I canceled because after the anal probe by the doctor, didn't feel comfortable he'd do the procedure without risking my health. (Not kind, as someone who's had three procedures)

Confirmed my appt 1 week before via txt, took time off work, and showed up to find the offices…read morelocked and closed. Called their voice service / nurse who said there was a change but no notification .

I saw Dr. Lavelle after many suggestions from general practitioners that i should see a urologist…read more the first time i saw him, he took the time to truly listen to me and to explore all avenues then to eliminate possibilities from there. While we are still working on solving the problem i feel that i have the right doctor on my side to help guide me through the process.

People's opinions tend to vary greatly depending on why they showed up at OHSU, what they were…read moretreated for and who treated them. In my case, I was there due to a community referral done by the VA to have an MRI done. The reason being that OHSU has the best and most advanced MRI setup in the area. So on that basis, OHSU gets five stars. The MRI operator was great. I was in a fair amount of pain and discomfort and he did everything possible to make me as comfortable as possible. The OHSU MRI machine was totally booked for well over a month but since my situation was urgent they made an appointment for me to come by at 05:00 to have it done. So someone didn't get a full night's sleep. I was not expecting such tight security when I showed up. The entrance was tighter than a TSA checkpoint at PDX. Being up on the hill and not in the city you wouldn't expect to see sketchy people roaming around but in this day and age I guess having a lot of security around is comforting. As noted above, your experience with OHSU might well be very different than mine. But understand that OHSU is a learning hospital and as such provides a wide array of medical services often using the latest and greatest equipment and technologies. The VA gets a lot of their medical staff from OHSU and the VA (at least in Portland) is an amazing facility. Great people at both.

Ignored, ask for amendments to my records 2019 ignored misdiagnosed now destroyed left eye macular…read morehole right, tried grievances tried advocacy. They keep telling me I am brain damaged m.R i's show no brain damage, even my advocate Hales Skelton told me I was brain damaged. No I was misdiagnosed ignored. The system to advocate for people at OSHU is broken if you don't believe me, you need to look at sixteen years of documentation

Best place ever-except for the lab staff. I have been a…read morepatient of The Portland Clinic for well over 18 years. Love the doctors and the convenience of the locations. But this morning-I go to the lab in Tigard for some blood work for a doctor appt at the Beaverton location later in the week. I go at lunch and get checked right in. Then a few min later, I am called up and told the lab tech is taking a break after the next person so I have to come back in 40 min or come back another time. UH, should they not take care of the patients that are waiting, THEN take a break. I left thinking I would come back after work or just go to the Beaverton lab after my appointment. After doing some grocery shopping nearby. I decide to go back and see if I would be the first person the tech sees at 12:45. If not, then I would go back to work. I go in and am told I would be the first person she would see when she returns from break. So I sit and sit and sit. 15 min go by and no sign of this tech. The receptionist tells me she is checking out my chart and will be calling me in momentarily. Then I sit and watch as FIVE other people are called in--all ahead of me. The receptionist tells me I am the next one. yeah right. The tech comes out and calls yet another person that is not me. I was fed up and start leaving as the tech looks at me and asks my name and says I am the next one in line-which I am thinking is not true. There were still 4 more people sitting around and they probably were not for urgent care. By now it was the principal of the thing--they lied to me and wasted so much of my time. They wasted my entire lunch hour plus another 20 min. Be honest and just say--there are a good 10 people ahead of you when they return from break. I will never go to the Tigard lab ever again. I will only go to the Beaverton one.

One star to be able to post. This is suppose to be my new primary care clinic. My experience so far…read morehas been dismal (has only been 3 months). Miscommunication runs rampant (patients are asked to sign up for EPIC mychart and are not responded to for messages) unprofessional staff, the provider I scheduled with, Jennifer Moshman is not skilled. Initial establishment appointment she does not give a patient feedback, did not listen to my needs, sent lab request to the wrong location twice (they do not have the ability to upload labs to labcorp or epic for some odd reason) offered a test which I did not and would not be able to complete and then took weeks to correct it, lack of communication on 6/9/26 led to an unintentional missed wellness appointment they are now billing as a missed appointment (they will never see a payment for this from me, ever) as I called and told them unforseen circumstances led to be being late in traffic to which they informed me over the phone I would still be seen, having arrived at the exact time I told them I would led to the receptionist not checking me in because she had to "check" with the back office staff, wasted 4 more minutes attempting to communicate with said back office staff only to get up from her desk and then return to tell me I would not be seen, 7/17/26 I just received an EPIC message that it would be billed as a missed appointment (funny how they are skilled in using EPIC for billing and not messaging)