Our spring broke on our garage door, found out from my son in-law about Josh and his company. My…read moreson said he was really good, and his prices are great and of course my son in-law was correct!! Josh and his assistant came out the next day replaced the springs and I told him it makes a lot of noise when we open it. he said the runner wheels were shot and for a little more in price he suggested replacing them. Wow what a difference!! I hated opening my garage at 430 am each morning, so much noise!! No noise now... he was fast, extremely friendly and his price was great and a great warranty to boot! Thanks Josh!!

I have used Josh in the past so I called him again…read more While I like the new garage door installed at my home, I am still very disappointed that this company has not followed up on installing insulation in my smaller garage door as promised. My invoice is dated May 26, 2021 and there has not been any follow from this company. I have tried three times to leave messages in the past two weeks and no one has ever returned my calls or made an appointment to finish the job that was promised back at the end of May. If they are not going to complete my original job, at least be honest enough and tell me and refund me the portion that you are not going to do.

The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

After searching for a residential door repair company Arizona Door Service was the only one that…read morewas willing to come out, assess the issue and fix it on the same day. Brian was friendly, professional, and knowledgeable. We highly recommend him and his company! Thanks Brian!

This review is for patio door glass replacement. Service was on time and the result turns out to be…read morevery good. I have a smaller glass compare with the standard ones, and it only took Brian less than 2 days to have my customized glass ordered and replaced. I will use this company in future.

We love our blinds, high quality and any time we need anything (question about blinds, something…read morethat needs to be fixed, missing charger, etc.) Empire has been extremely fast handling any questions or concerns. We started doing only our downstairs blinds but since everything has been so great, we expanded and did our upstairs windows as well. Best in class blinds and service, highly recommend Empire Blinds to anyone looking for new blinds. Excellent value considering the quality of the blinds and the 5 star service provided. Very happy with the choice we made using Empire blinds and the energy savings have been great. Thank you!

Empire Blinds makes blinds to your liking. Damien was great & very professional.He installed easy…read moreblinds not complicated. Prompt, great company

Great, quality, prompt service by the gentleman who was able to repair the window!…read more Jorge was great.

From the owner: Radiant Wall LLC your home & building improvement company serving the valley for over 20 years…read morespecializing in windows, doors, glass & more.

Michael was very friendly and responsive. He gave options on how soon install was possible with his…read moreschedule, which ultimately was next day. He picked up our security door from Home Depot and advised of other necessary parts for the job. Communicative. Would hire again and recommend to all!

Great experience! He only charged $200 to install a security door, yay! He picked it up for me at…read moreHome Depot since I don't have a truck. He was good with communication, reliable, on time, friendly very knowledgeable! I was impressed he installed the door in under an hour!

Referred to First Impressions Ironworks by a neighbor who also has a beautiful screen/security door…read moreby FI I! Although appointments are strongly suggested, we lucked out on a quiet morning and were greeted by Mark Reardon in the showroom. He walked us through the steps of selecting several styles of doors we liked and offered suggestions AND information about their doors! The quality is amazing. We needed HOA approval on the design and color, so Mark prepared a document with ALL the information required to secure approval, which came quickly. Mark came out to measure and the door was ordered. About 10 days later, our door was installed and it looks AMAZING! The installers were efficient, professional, tidy and did a great job explaining the best way to care for the door and to use it correctly. Our entire experience was professional and efficient. This morning, we were able to open our front AND back door for airflow, and feel secure and safe with a security door in front!. We were able to secure a few discounts by paying cash and taking advantage of some specials offered on their website . The store is worth every penny!

Excellent quality and installation. Great company to work with. Sales options were explained and…read moregood communication was provided.

Sent in a request for a quote. Received text from Sean. Sean came to our house to go over styles,…read moreoptions, colors, prices, availability and questions. Was told 10-12 weeks for security screen door to be ready. Received a call in apx 3 weeks door was ready. Scheduled install date. Took apx 2 hrs to install. Loved the heaviness, design, and of course security features. After install (8/03/26), upon inspecting door I found a dent on the door. I alerted installer and wrote on receiving invoice of dent on door. Immediately reached out to Sean regarding dent. He said he'd alert owner. Owner called me back and said door would be picked up and dent would be fixed. Just got door reinstalled. I love this screen door. Thank you so much.

Very happy with the price and quality construction of product and professionalism of installation…read moreof our security screen door.