I used to like this place they had great customer service not sure what happened. The people who…read moreworked my car this year 2026 broke my car key, they said they will fix it they said they were sorry that they would make sure the key will be okay. They didn't do anything professional; it looks they went to Home Depot and glued it themselves. Do not recommend this place anymore.

Recently, I chose this place to repair my vehicle for a fender bender. They did an absolute…read morephenomenal job. Great communication help me with a rental when I picked up the vehicle my engine wasn't running properly. They took it back paid for a new rental and helped me out tremendously. They did wonderful work. I recommend this place and Trevor the owner is absolutely fabulous extremely helpful and kind.

Minor body damage was done when I ran over a big stick. I left a message at West Lawn Auto Body for…read morerepairs. He called me back the same day and set an appointment to look at it the next day. He fixed it according to my schedule, and the price was right. Very thoughtful man. I

Dennis and his team did a great job fixing my truck . I highly recommend this auto body shop if…read moreanyone needs any work done. Great people!

They did an excellent job fixing a rusted, chipped, dented part of my car after it was side swiped…read moreon a street. They matched my paint color perfectly even though it's an unusual light blue, and they updated me every step of the way. I don't know anything about cars but they did a great job explaining what they had to do. The staff was so friendly and eased my anxiety as this was my first time bringing a car in for anything on my own. They also worked directly with my insurance in the background (Allstate) so I was able to just pay my deductible and forget the rest! It only took a week to get my car back and they were accurate with their estimated finish time so I was able to plan accordingly with no last-minute schedule changes waiting on my car. Highly highly recommend this place!!

Car works fine, and the associate Devin walked me out to ask if everything looked ok. As far as my…read morecar being fixed goes, it all worked out. But it was a bit of a headache. An associate named "Derk" works at the facility and lemme tell you, the man lives up to the name. I wouldn't come back here again for the simple fact of him. My car was supposed to be done a week ago. Things happen, whatever. There was a-lot of me calling and either getting "we ordered more parts", "we ordered the wrong parts and have to reorder them" or "it should be done/we need more time" There were also no crystal* clear updates half the time. But Again, things happen. This was a 4 1/2 hour drive for me. About 1/2 hour left of my drive, Derpy calls me and tells me I need to pay X-amount of dollars. Claimed my insurance told him I'd be paying that, after my insurance company said the exact opposite. I hung up the call to call my insurance (they had no idea what he was talking about.) I called to talk to him again and got disconnected. No call back. Nothing. When I got there I dealt with Devin, and (unfortunately I don't remember her name, but she was incredibly sweet and helpful) They informed me the same thing my insurance company told me, and to not worry about what Derk told me. I've worked in customer service, and I can tell you, definite lack of professionalism. I'd never come back to this place. But that sweet lady in red in charge.

Great work, great folks! I was involved in an accident and…read morewas quite upset about the repairs needed on my car. Not only did they repair my car well, they did it in a timely manner at a reasonable cost! I highly recommend Cougar Auto.. Marge Mayberry

From the owner: Spray-on Undercoating and Bed Liners, Rust Repair,…read more Collision Repair, Automotive painting, Repair Headlight Cloudiness Headliner Replacement Minor mechanical

I would not even give a 1 more of a 0 After waiting 6 full months with NO work done I was quoted…read more600$ I checked to no avail for months suddenly I am called saying work is done and repairs are 3x that price with no phone call or previous authorization as the truck would not be worth that much to fix, I called in 1000$ on my discover account ( which I will be disputing) when I arrived to see work done my door was duct taped unable to open, my tie rods broken. and the frame is crooked so right away I took it to another shop, which documented all the problems with this MAACo job, and the awful way I was mistreated. I will followup with reviews and pictures. This office professional needs real help being a professional, informing customers of costs PRIOR and actually doing work promised ,

I took my car here to get a dent repaired in my door. Overall the bill was over a $1000 and they…read morecame within a penny of their initial estimation report. They were extremely friendly and professional each time I interacted with them. Great service!

Absolutely the best body shop in town! ... very high quality of work would recommend to anybodyread more

Communication is the worst. They lie to you just to get your business. Then do not follow through…read moreon any of what they said. Estimate done on November 13th. It's January 22 and I still don't have my car. Customer service is horrible. They were recommended by State farm. Which is weird because state farm prides themselves on customer service. To replace 2 passenger door and the smallest and most minor of scratches on the wheels. They've had the car for weeks now. But they told me all the parts were already ordered in November. Car was still in pieces on January 21. I have place several complaining calls to state farm. I'm hoping state farm drops them as a garage. People pay to drive their cars. Not to see them sitting in a garage for weeks and months waiting to be fixed. If they didn't want to do it or couldn't do it. They should have turned down the business. Shameful

I brought my vehicle in recently, as someone had backed into my front bumper and the whole piece…read moreneeded to be replaced. Crash champions was able to take my car in the day after insurance had gotten back to me and had my vehicle in their possession for only a week. They kept me informed via text to let me know what stage of repair my car was in. The staff I worked with in the office was knowledgeable and professional. I was extremely pleased with the final outcome of the repair and felt they did a superb job at matching the paint on my vehicle. They also offered for me to come back anytime in the next 90 days for a free car wash, since I cannot bring my car through an automatic car wash for 90 days. They only ask that I call ahead which makes sense. I'm very happy with the service provided and if I need any work done in the future, I certainly plan to return!

don't recommend him at all they didnt sand my car all the way down nd thru the paint on top of the…read morepaint that needed to be sand down and now my paint is chapping..