Mechanical side is a joke. Will charge bogus diagnostic fees with high hourly rates. Charged 1k to…read moreget car inspected and it still had an engine light. Had to go to D & L in Morgantown to get it straightened out and FIXED!Mark is an idiot and should stick to auto body work. He gets his family and friends to place high reviews for him when he's nothing but dishonest and greedy!!! Especially when he doesn't tell you he charges you extra for using a card. FU Mark and your front office desk lady who needs to retire.

I've been coming here for years and respect and trust the integrity of this shop. First, they will…read morealways call you during inspection and let you know what they find and give you options on parts where applicable (like what brand of tire for your needs and budget). Second, they have a reputation around town for doing the job right the first time, keeping you safe, and not racking up parts you don't need. In fact, I was referred to Mark Troupe as the best in town by a senior lead mechanic of a large shop in a neighboring town who used to work on my car until he moved. Third, they are aways friendly and genuinely treat people well, you are never just a paycheck. They are always going to make sure you're safe. If you're in need of a trustworthy, budget friendly, highly skilled shop with people who are worth the loyalty our community has for them, search no more.

If you are ever in need of an auto body shop, I'd highly recommend Lichty Brothers Collision…read moreRepair. I noticed a 1/2" rust spot on my door the other day. No idea how that happened. Stopped by my trusted auto body shop, Landon came out and determined it was debris ON the paint! He scraped some off and even offered to complete the task. I, embarrassed , went home and used tar remover and fixed it! What a wonderful way to do business! Customer first, a great trait, and a rare find today. Thanks, Landon!! Also going above and beyond

The staff at Lichty brothers is very knowledgeable and professional. The staff replaced my…read morepassenger door after a collision. I also requested a few upgrades to be done while it was at the shop. They handled setting up the rental car for me so I could drop off the truck at there shop and pick the rental up at the same location. I am very pleased with the quality of the work. Thanks again

Found a truck on autotrader, keller bros dodge in Lititz. I call ahead of time to say I'm coming…read morefor a certain truck and they say ok we'll have it ready. I get there and they have no idea where the truck is. After 4 hours and trying to flip me to another truck (no, I drove 2 hours for a specific truck) they finally figure out that the truck they advertised for sale on autotrader is the same one they loaned out to someone that had their truck in for service. They said it would be back that day. Nope. Then 2 days. Nope. Then on the 4th day they drove it to me and I find out that it has 3k miles more on it than was advertised. All the pics and paperwork said 23k, when I drive it there are 26k on it. I complained and got a free oil change. Then a few weeks later I get a call from the dealer saying the bank red flagged my paperwork and the loan isn't funded. Someone at the dealer fat fingered my ssn so it didn't match paperwork. So they ask me to email my ssn to them. Not a chance. Who asks to send ssn through unsecure email?!? I call the bank and settle it myself. Then I get notices from PA DMV that they don't have my previous cars plate, the one I traded in to Keller. So that issue is ongoing, don't know where the plate is yet. It's a shame because the salesman was a good kid, he tried. He hadn't been trained well on vehicle specifics or just didn't do his homework, because he didn't know a lot about the truck or even the dreaded "hemi tick" associated with rams, but he was nice to deal with. The incompetence at this place is astounding. Go somewhere else.

After nights of researching dealerships I happened to come across Keller Bros Dodge Ram and felt…read morethis place was trustworthy. I submitted an inquiry on a specific vehicle that caught my attention, and received immediate response from Kerry Kneisley. After we set an appointment to come in and view the vehicle, I noticed a sign hanging from the vehicles rear view mirror. The sign said "Welcome Stephanie", and that to me expressed that I had hit the jackpot when it comes to customer service lol. Kerry was very detailed oriented, patient, knowledgeable, and went out of his way to comprehend my situation. I ended up leaving that day with a new car and couldn't be more happier. I definitely recommend this place if anyone is searching for a certified used/new vehicle, especially when working for Kerry! Thank you Keller Bros!

They're under new management. I had a great experience and have taken my car there several times…read morenow. They've always impressed me.

The service here was horrible. I took my car in for an inspection. They told me that it failed due…read moreto a light out by my license plate and that my shocks were leaking and they needed to be replaced. I talked to my husbnamd who told me to proceed then immedialtey told me not to because we had a major tune-up on the car within the 6 months prior. We were taking it back to them and they were looking at it because they missed something. The lady came out from the back and yelled at me and told me that they already my car apart and the back end was off and they would charge me $25 to put it back together. I told her the above and she said that it failed and would fail anywhere I take it. She got rude with me and stomped away. Not even 2 minutes later my car was out front waiting for me (no way they had the whole back end of my car ripped apart). I took it somewhere else immediatley and other then the license plate light... it passed with flying colors and there was nothing wrong with the shocks. Thank god I did or it would've costs me almost $400, instead of $75. They are a rip off and don't know what they are doing. If I could give them a zero rating I would.

had some damage on the passenger side near my mirror that went along side the car. they replaced…read morethe mirror and did some of the paint work but left scuffs on my clear coat and when I got inside my car I found compound smudges all over the passenger side door and little splatters on the seat as well as some splatters even in my engine bay. paid 1500 and I could've done a cleaner job myself.

I went there to get an estimate for a couple of minor things, the office manager was impatient. He…read morequoted me $500 for repairs when he spent less than a minute to look over my car. I took the car to someone in Downingtown. They actually examined my car, recommended DIY both of my issues. They told me if I still can't do them, I can bring it back to them for repair. I spent 20 dollars to fix both issues. Always shop for your services.

I've had serious concerns about this shop's integrity. They tried to hold my safety inspection…read moresticker hostage unless I agreed to nearly $800 in repairs. I went to another shop down the road, and they fixed the issue for a fraction of the cost and completed the inspection without any problems.

THE ONLY REASON FOR THE ONE STAR IS BECAUSE THEY WON'T POST WITHOUT AT LEAST ONE STAR!! THIS SHOP…read moreIS HORRIBLE! WARNING WARNING They had a car for over 3 months and charged the person over $5000. Once customer received their car, they did not have it for one week and now they have a major oil leak. When customer reached out they told them to bring car to them and it would cost an additional $2000 to fix the leak. Now, in 3 months you never noticed a major leak! This shop is trying to take as much money from people as possible! You did not fix the car you caused more problems and tried to charge for it! You should be ashamed of yourself! I would NEVER recommend your shop to anyone! What I will do is warn everyone of your shop! Today I took my car to another and guess what it not going to take $2000 to fix it!

Fantastic, friendly, and timely service. I've taken all of my cars there for years and have nothing…read morebut good things to say about Lanny, Steve, and the rest of the staff. Highly recommend for all your auto needs.

Lanny and his crew go the extra mile. Highly recommended. Was in and out quickly and the price was…read moreright.

As an out of state buyer, I had a pre-purchase inspection done here on a Porsche Macan GTS. They…read morenoticed a very costly oil leak (north of 5k to fix). Although I was out the cost of a PPI, this business ended up saving me a lot of money and headaches down the line. Well done!

Highly recommend! They have serviced my Volvo with such promptness and professionalism! So glad to…read morehave been referred to them from my neighbor. Great honest and skilled shop!