I wanted to update my review because I came back again, and they did a great job with a laser engraving on a wooden cutting board. The engraving came out clean, detailed, and exactly how I wanted it. You can tell they actually care about the work and making sure the final product looks good. No splitting or cracked wood! Im sure they offer engraving for other materials as well, the cutting board made a really nice set, and the custom engraving gave it a much more personal look. Service was also easy and professional from start to finish as always. I would definitely recommend them for engraving, especially if you want something well made. read more

The work done for my house for all my locks was very good and fast. Have not had any problems with the locks and even held up strongly to a lot of beatings through the household. Thank you read more

Had a great experience with this locksmith. I needed some locks replaced, and the work was done fast and professionally. The technician was friendly, answered all my questions, and made sure everything was working perfectly before leaving. Very happy with the service and the price, would definitely recommend read more

Got a car key made here and other work keys. He had trouble finding a match for one of them but he got to cutting. He did an amazing job and will recommend to all my tenants from my storage facility!! He went above and beyond by also lubricating the locks I brought in, and kind enough to provide a bag to not get the oil on us. read more

Elie's Lock & Key - Locks and keys - Keys & Locksmiths Near Me - Chatsworth, California

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I needed a battery for my car key immediately and I found the closest place on yelp. I asked the guy if he replaces car key batteries and he said yes and that he charges $20. I was kind of surprised because if I remembered correctly, I had only paid five dollars the last time I had to replace the battery. But I needed it done right away so I told him to go ahead. It took him a minute to replace and it worked. But when I got home, out of curiosity I did a search on Google for the price of the batteries. It said they sold between three dollars and six dollars ,so, If you want to get ripped off, go there. But in reality, he told me the price and I knowingly accepted it anyway so I only have myself to blame. read more

Quality products and great customer service always have what I need if not they order it and get to me fast.

I have a sliding door handle set with a missing key, very expensive gold one for a french door. Brought it in , they easily made a set of keys with a minimum of fuss. In and out quickly. Nice people. read more

I want to give a shout-out to Elie's Lock and Key. I have a 1973 SAAB Sonett III that I bought with out any keys. I tried picking the door locks myself and had 2 other locksmiths that gave-up try to pick the door lock. Elie's Lock and Key, with much frustration (I assume), was able to contact other locksmiths to determine how to break the ASSA locks. The ASSA locks are not meant to be picked, but he did it. If you need keys, in the Chatsworth area, please give them a try. Next month, I hope to give him the ignition switch, to try and decipher the keying. Believe, me when I say, these locks are not replaceable. read more

Arthur arrived to help me with my lock issue. He was very helpful, helpful, & professional. He was quick & precise. I highly recommend calling and getting Ellie's Lock & Key to help you with your lock & key issues. read more

After calling 5 different businesses and realizing they were mobile and would charge a fee to drive to me and replace my battery on my key fob I finally found this place! They were nice over the phone and confirmed they were an actual (physical) location. Once I arrived they greeted me and recalled our conversation over the phone. They have a lot of Knick knacks and amazing looking door locks. I'm definitely going back for one. This will be my go to key place! read more

Elie's Lock & Key - Amazing looking lock - Keys & Locksmiths Near Me - Chatsworth, California

Great service! Amazing pricing and very helpful staff, service was very speedy and efficient. I had a very pleasant experience.

Quite simply, Harry and Arthur are consummate professionals. They provide excellent customer service, are very nice people, and, most importantly, they know what they are doing! I'm glad I found them! read more

Arthur is wonderful. He knows his business. We use him for all of our Lock needs!! They're prices are competitive.

I was in the need of an older style specialty key for a specialty lock. As soon as I walked in, I saw the place had an old school locksmith look and vibe. I showed the key to the gentleman behind the counter ... his eyes widened and he said "this is an old Chicago key. I have it." It is so nice to find a place that has more than the bleached out generic products. Great job ! read more

Just needed a key made. Found this shop and my key was made in no time at all. Fair price and best of all, the key works. Will go back to have other keys made in the future. read more

Perfect location to go to for all your lock and key needs. Owner operated establishment, so you know you're getting quality work done. They have the entire A-Z of locks and keys. The owner is super knowledgeable of his field and happy to help. They will be my go to for any key related tasks moving forward. read more

Elie's Lock & Key - Keys & Locksmiths Near Me - Chatsworth, California

Came from San Francisco to take care of my property. Had a somewhat of complex lock situation at the house and needed the locks and the safe locks changed/Rekeyed. Arthur was extremely responsive and knowledgeable. Not only Took care of my issue, but actually improved it. Service and quality you won't expect from any big box stores read more

Best customer service I have ever experienced. Harry was fast to respond and fix what I needed at a amazing price. Highly recommend. read more

Very responsive and reliable. They were at my house changing locks within an hour from calling. Highly recommend.

My indoor door from the garage to the house jammed over the weekend and I could not get into my house through the garage. This has been intermittently happening over the past few months and I tried to fix it with WD-40 but this time it just jammed for good. I called this company because they were local to me. I called them at 9 AM in the morning and Arthur came out by noon. He was able quickly see the issue which involved installing a new internal lock piece (not sure what it's called). He was quick and efficient and was also able to make me a few more keys right there out of his van. I highly recommend this company and would use them again. read more

I have spoken with Harry and Arthur in the past, and Arthur had previously worked on my moms place. Well, I had questions about smart locks and had decided to upgrade my Baldwin to a Smart or Evolved Baldwin. Arthur came out this past weekend and did a wonderful job. He arrived on time, communication was great and the price was reasonable. Note: Arthur is not responsible for network issues or the electronics of these devices. Manufacturing flaws and my/your home WiFi is not their problem. Arthur was concerned and I assured him I was well aware of this factor, and you should be too! Highly recommend Elie's Lock and Key read more

Man on the phone just yells at you. Worst customer service. Not sure how he gets away with talking to customers the way he does. Would not recommend based on the way they do business. read more

Needed a battery for car door remote. Took care of me right away. Had a replacement in stock. Very easy to do business with. Next door to San Carlo deli which is a big plus read more

Great professionals, Harry is very knowledgeable and curteous. They fixed my car keys fast and it works with no problems. Definitely will recommend this shop read more

Support local businesses! When it comes to home security, relying on lock advice from a former online bookstore is not good idea. They carry inferior or paid-for-promotional products, especially their "Choice" brands that can be picked in seconds. I came here looking for a very specific deadbolt, B560, that those in the industry know is a better choice under $100. Even the big box hardware shops do not carry this except through delivery. Not only was their prices competitive, I was able to get a cash discount. read more

A great one stop shop. Called the shop before I stopped by, they picked up right away and had appropriate answers to all my questions. I needed a mailbox key and a garage key made and almost all the big name hardware stores said they don't do those kinds of keys.. Elie's basically said over the phone that they need to see the key first and then they will know if they have that blank in stock or not. I went in with my two keys. They took a look and made replicas of each. The garage key is old fashioned, from a Chicago company, Elie's charged 7.95 for that little guy before tax. The mailbox key was 3.95. I thought the prices were on the higher side, however it was all worth it. They had what I needed, made the keys on the spot and I was out of there in under ten minutes. Parking is plentiful, but it's a little annoying that the San Carlo patrons like to literally just stop and park on the side even though there are plenty of open parking spaces just steps away from the shop. Elie's also does home lock stuff, they have a mobile operation and can drive to you wherever you need to be serviced, they also take care of cars too. Just call them if you have any questions. read more

Had a lock break and called to see if they could repair it and re-key my other doors. Arthur had me text him photos of the doors so that he could bring appropriate hardware. He was there that afternoon and had the job completed in 30 minutes. He was friendly, professional and careful about his work...cleaning everything up as he went. I would recommend Elie's without question. read more

Great local lock and key shop. We have used them several times over the years and are always happy with their service.

I work at romaina auto body and I need to cut keys for cars occasionally, always easy. I just leave them the keys and tell them to call me when they're done since I'm so close. I feel they are fair prices too. read more

Truly unbelievable. This guy was amazing in being responsive for my problem with a speed of light. I was locked out of my office after working hours in Van Nuys and late to a wedding. He showed up within minutes and picked my lock within seconds. At no time I got my keys for a very reasonable price. Highly recommended read more

Elie is fabulous ! Very personable and professional. He responded to my phone call immediately, an appointment was set up. He asked to have photos of the lock sent to becerysin it wasn't a special order. We actually had two locks installed. He keeps you informed on every step of the job and clean-up was a breeze. Pricing was quite reasonable. He was a referral and I absolutely would refer him if I were asked. 5*+ read more

Great customer service. They had the original key I was looking for. Always support your local small businesses!

Needed a copy made for my Altima key, but the dealership wanted me to make a 3 hour appointment and charge me almost $200. These guys were able to get the job done for less than half the price and within 10 minutes. read more

One of the last of the brick and mortar locksmiths in the Valley. Came in to rekey a very expensive exterior door lock. 17.00 plus 3.00 for each key. Done in one hour. read more

Elie's Lock & Key - Brick and mortar locksmith. - Keys & Locksmiths Near Me - Chatsworth, California

Overpriced and rude customer service. I paid $6 for two keys and when I mentioned that the prices were a little steep, the guy told me that they pay $5,000 in rent a month. Um.. ok. So I went to Lowes next time where the prices were way more reasonable and I'm sure their rent is more than $5,000. I like supporting local businesses but not when they're rude to customers. read more

THESE GUYS ARE CROOKS.They give you false information in order to up charge you. I needed to make an extra set of car keys. I brought in my car key along with a genuine certified blank I bought from a dealer. The employee asked me where I got it and told him the internet. He told me he will cut it but not guarantee that it will work but won't offer me a refund. He also wanted to charge me $35.00 to cut. In order guarantee it would work I would have to buy the blank from him for another $25.00 GUESS WHAT. I went to another locksmith down the street and he cut the key for $10.00 and it works. Much better than paying $60.00 read more

Quick and painless, had 2 spare keys made for my car and was in and out of the shop in less than 5min. Thanks Arthur

Charged me a $150 to bump my door lock. I don't feel like I got a good deal. Took him all of 30 seconds and I only paid because I was desperate. Update 9/22/15 The owner claims the person who came out wasn't with his company. But I called his company and the locksmith came out, I find his claim dubious. His offer below is easy to make since they know the contract locksmith has his own credit card machine and doesn't use Elie's company's name. Moved to 1 star due to shady business practices! read more

Very bad customer service way over priced the gentlemen did this to me twice and yes I was the sucker because I was in a hurry. First time he told me this was a special key it would be $7.00 for my deadbolt standard key. Next time I went in it was for my door key he told me it would be a special cut and would cost me $6.00 lol so I took the key back went to true valley hardware in Granada hills and got the key cut for a $1.50 and the other was .99 cents. Don't the foreign guy with his plastic shoes rip u off!!!!!!!!! read more

Elie's Lock & Key - Do u think should cost $6.00 to cut this key no no no - Keys & Locksmiths Near Me - Chatsworth, California

Quick and fast service. I needed a key copied, and Home Depot didn't have this particular key style. Price was greater than elsewhere, but reasonable considering it was not a traditional Kwikset key. Only frustration is their arbitrary policy on only using credit cards for purchases over $10, a clear violation of Credit Card Regulations. Other than that, very very fast service. read more

Elie's Lock & Key - Receipt - Keys & Locksmiths Near Me - Chatsworth, California