Attempted to rent a vehicle from this company and wanted to inspect it before making payment and…read moremake sure it fit my requirements. It's a good thing that I did considering the drugs I found in the vehicle. Need to do better people. NO POLICE OFFICER EVER WOULD HAVE BELIEVED ME WHEN I WOULD HAVE DENIED THE POSSESSION OR KNOWLEDGE Of THE DRUGS. Can't trust no one these days not even when their reviews seem worthy!!

7:32 It was great…read moredoing business with Black Opz-very professional and I will most definitely be doing business with the company again. Ms.L

Tony and Patti are just terrific. Outstanding service--always on time--book it and they'll be…read morethere--Trusted and Safe--cannot say enough good things about them! Sharon and Billy Gunn

I have been a customer of this business for over 20 years. This limousine service is top shelf. I…read morehave used them for airport transfers, important dinners out, travel outside city limits, and even my children's proms. Every experience has always been five stars. They use professional well maintained comfortable cars. They are always on time, day or night. They recently even picked me up from the airport on an emergency return at midnight. Tony and Patti, who own the business, are quality people who go out of their way to take care of every customer. They know all the tricks to navigate Atlanta traffic. Tony also recently expedited a trip for me through TSA security. They go out of their way to make each customer's trip perfect and stress-free wherever they are going. I cannot recommend this business enough. If you're looking for a limousine service with the best personal attention and someone who truly cares about you, this is the limousine service for you.

***UPDATE: Everything I wrote below still stands, but add racist to the bill too... Completely…read moreunsolicited text I received after posting my first review: "Sorry we're NOT made in china. Cheap & unreliable." Sorry to break it to you, but I'm a proud American citizen, born and raised. Nice try, though.*** ----- I called this company for a ride to the airport and it went to voicemail, saying operators were busy assisting other customers and asking me to text their number (same 404-915-0222 that I called). I did so and got a text 5 minutes later telling me the base rate would be $75 (!!!). Keep in mind I'm in Buckhead and an Uber to the airport costs no more than $20 for the ride down. I'm definitely surprised by this rate, so I text back: "Base rate from Buckhead? Uber costs $20 from here." to confirm. The response I get back? "Then call uber & eat in a McDonald's it's cheap & nasty. Good night." WOW. Shockingly unprofessional and way overpriced. Will never call this company again!

Awesome! I booked a pick up from the airport because I just generally hate dirty cabs. Booking was…read moreeasy and you can book either online or call in. Gave them my flight information and address to my destination and I was all set! When I landed I got a text with directions on where to find the car and the process was flawless. Drove me to the door of my hotel with no miss or fuss. Courteous driver, clean car, and hassle free. I'm not sure I'll ever use a cab again when I come to Atlanta! I highly recommend them.

Excellent car service! They provided safe, professional, and reliable transportation for me leaving…read morefrom Columbia, SC to Atlanta, GA. The rates were very reasonable, the driver was on time, and they made sure she arrived at the airport with plenty of time for her flight. Highly recommend!

Amazing service provided on our wedding night. Could not have asked for better care and treatment…read more Already looking forward to using Marti Transportation in the future!

Smooth transition from booking to drop off. Excellent service. One of the best executive travel…read moreexperiences we've had. Friendly and informative, will use every time I'm in Atlanta.

My experience with Grand Lux was fantastic.The customer service was great. Came out to Atlanta with…read morea group of people for a quick weekend/birthday trip. I originally booked Grand Lux for a Friday and Saturday. Since I was doing two days, Mario gave me a discount. On Friday, I had to call Mario and cancel because I ended up with food poisoning. He was very understanding.Did not charge me any extra fees or anything like that.He allowed me to reschedule that Friday to a Sunday. The driver he sent ( J) was very nice as well and we had a great time with him. If I am down in Atlanta again, I would for sure reach out to Grand Lux.

We rented the party bus for our kids senior prom. They had a great time! The driver was very…read morefriendly and on time! I would definitely use them again and recommend them to everyone I know!! They were quick at responding when I originally sent request to inquire about the services. Any questions I had, at anytime, they were always quick and helpful!! They also checked the next day to make sure everything went well and that the kids had a good time! Definitely 5 stars!!

I previously wrote about how horrendous it was that we were placee in this heated sardine can in…read morethe hot sun because it had no air. And they had no lights, this was June 6, and we are still fighting for the refund that they promised us

While the limo itself was nice and the booking process was easy, our overall experience with…read moreAmbassador Global Chauffeur Inc was extremely disappointing due to the service we received from our driver, Alvin. We paid for a dedicated driver, yet Alvin repeatedly failed to stay on site--or even nearby--during our stops. At every location, we were forced to wait 15+ minutes in the cold, which added up to well over an hour of unnecessary waiting throughout the night. As a result, we were made late for our dinner reservations. When this was brought to his attention, he attempted to argue that he had been on site the entire time, which was simply not true. Customer service was completely lacking. Alvin did not assist anyone out of the vehicle, offered no apologies for the delays, and was generally rude and dismissive. This is not the level of service anyone expects from a professional chauffeur company--especially one advertising premium service. To make matters worse, when I received the final invoice, I was overcharged by an additional hour and my deposit was not applied. I had to call to dispute the charges, and while the invoice was eventually corrected, nothing was done to address the poor service we experienced. I expected at least a small courtesy discount or a call from an owner or manager acknowledging the issue. Instead, they simply reissued the bill for the original quote--despite not delivering the level of service we paid for. In short, we paid for a dedicated, professional chauffeur experience and received the opposite. Between the constant waiting, poor attitude, and lack of accountability from management, this was not worth the cost. I would not recommend Ambassador Global Chauffeur Inc based on this experience.

What an excellent service! It saved my Life! Professional service from start to finish. The driver…read morewas on time and met me with a smile. A half-hour later, my car and I were home safe and sound. It was a fantastic experience.

There is nothing worse than getting stood up; especially if it is by your DD. Because we called 14…read morehours versus 24 hours in advance the Manager wasn't able to immediately confirm our pick up. At around 7:00 p.m. our 12:00 a.m. pick-up was finally confirmed. Our group was outside and ready to be picked up at midnight, but Atlanta Designated Driver never came. We never received an explanation or apology. Needless to say we won't be using their services again.