Another great season of mowing with no issues. Super impressed with the quality of service from…read moreJose and Kittery Small Engine. Best I have experienced. Tommy York, ME

From the owner: Kittery Small Engine Repair services all brands of outdoor power equipment. read more

what can I say !!! they are simply the best . local landscapers would SOL without them. the…read morecustomer service is second to none.

I wanted a redmax 8500 blower and Hayden's had one already set up fully fueled & ready to go. They…read moregave me a quick quick overview I was on my way. Super easy purchase that was less money than I had expected. The staff is full of professional that knows their stuff inside and out. They sell to homeowners but their equipment is high end professional grade. They are only open weekdays. I would highly recommend this shop.

I needed a battery disconnect for my old lawnmower. They sold me on a 40.00 trickle charger. More…read morethan I wanted to spend, but you should trust the professionals, right? The employee opened the box to show me how it worked. An hour later I go to return it, and they would not, because the box, they opened, was opened and now I'm stuck with the wrong item. Not how you treat customers. Never going back. Should have looked at the other reviews as well. Crap business. And not a single mask in a single employee.

Insulting management and extremely poor after sales service:…read more Please note that I rarely if ever write reviews, but feel compelled to manage the expectations of the next potential customer. November 2020 I bought an $1900 Ariens EFI snowblower from the Portsmouth store. I intentionally bought it from an independent store over a Home Depot (the price was similar and specs slightly different) as I like to "buy local" and felt good about it - what a slap in the face! I bought the electronic fuel injection model and it comes with a proprietary charger to keep a small battery charged. Turns out the charger was defective - not the end of the world and not Turf Depot's fault. I brought it into Turf Depot and asked them if they could swap it out. They didn't believe me that the charger was the issue (even though the light was dead) and couldn't be bothered to plug it in at the store to see for themself! said they would have to verify it by having me haul the snowblower in just to plug it in. I don't have a vehicle to do that so it would cost me something like $80 to have them pick it up - seriously people? They also said that if I bought the charger I could not return it or the bad one for a refund - nice... I then referred to the fact that it should be covered under warranty - they look it up and I was less than 30 days over 1 year. They tell me that Ariens wouldn't cover it anyway as it's an electronic item (why would Turf Depot want to sell Ariens if they are such a poor company to deal with?) Wow, these guys were doing everything in their power to avoid being in the slightest bit helpful. All this for a $22 item! - it's the principle... Later I checked the warranty and A. The term is 3 years and B. There are no exclusions for electronic items. Seemed to me that they were just fabricating reasons not to help and I assume that this must be a corporate policy. I have had my own businesses for 20 plus years selling electronic items - stuff happens and it's how you treat people that really matters - less so the product - Turf Depot failed me. I had blind faith that buying local would be a great experience. Next time I will read the reviews and ensure that my purchases go to businesses that support their customers rather than shrugging shoulders and saying essentially that you are SOL. I will be sure to balance this poor review with a 5 star review for another local business that provided awesome service - the word of mouth works both ways.

would not recommend them as a place to do business, dropped a golf cart off for my father whom was…read morevery attached as it was my late mothers, spoke with todd on the phone prior to dropping it off and told him what i would like done, agreed i dropped it off, spent an hour doing stuff that had nothing to do with what was discussed prior to dropping it off. stated well we have to do this as a process and never mentioned it in our prior conversation. cost 100, and they never attempted to do what was asked. cart had a intermitent spark problem. they spent an hour doing things that had nothing to do with what they told me they would do. if you have unlimited budget and want to spend a fortune thats up to you. i am pretty sure the repair was out of their expertise but was happy to experiment on it for 100 an hour

From the owner: We work on all small engine products: Lawnmowers, lawn…read moretractors, snowblowers, generators, trimmers, chainsaws, Etc. We have a full parts department with Over 50k in inventory to ensure fast service. We are a Rotary and Stens dealer We are a VP and Amsoil dealer. We service all makes and models. We offer pickup and delivery's for all your equipment needs and work with your schedule.

Great company and fantastic people! Just disappointed that you no longer service push mowers.read more

Friendly knowledgeable staff that listen to the needs of the customer…read more It was a pleasant experience