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    Seacoast Power Equipment

    4.3 (16 reviews)
    Closed 8:00 am - 5:00 pm

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    7 years ago

    A wonderful experience, friendly prompt a good experience nothing more needs to be said

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    Review Highlights - Seacoast Power Equipment

    As of march I had them pick up a riding mower and tiller and still I cant say enough about their customer service.

    Mentioned in 5 reviews

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    The Home Depot

    The Home Depot

    (21 reviews)

    $$

    Worst appliance buying experience ever! Went to HD on 12/17. Rude employee starts typing up a sales…read moreslip after I asked her about a specific washing machine. Oh, we don't have it. Well, could you show me one like it? No. So I have to pay for my item sight unseen. I order online. Why bother going to the store? Given 3 delivery dates. Took time off the first 2 times. Third time, I said, I'm not taking anymore time off, deliver & install by 11am or I will cancel. We think it will be delivered possibly between 10:30 & 2:30. That doesn't work for me. Cancel & refund. Oh, that credit will be returned to your HD account. No, I don't want credit. I want my money back!! Will never buy anything from HD again.

    I want to write this quick recommendation of Home Deport in North Hampton, NH…read more I recently had a problem where I had set up a truck rental over the internet. When I got to the store the computer system wouldn't allow the rental to proceed. The attendant at the service desk worked to get around the issue but with no luck. She brought in the Customer Experience Manager, Glenn W., to escalate the issue. Up until now things were proceeding along with their typical solid efforts. But this is when it was kicked up to "11" and really took my breadth away. Glenn, the CEM, worked with people in other stores But eventually decided that the truck couldn't be rented to me due to the computer glitch. He could have just apologized to me, offered me a future rental at a discount or some other perk. He didn't. He did SO MUCH MORE. He offered to be my (his words not mine) "chauffeur for the day" and drive me to where I needed to go to pick up my things with the truck. He then spent an hour with me and helped me get things done in a reasonable time. To say the least I was blown away! I have always been impressed by Home Depot for their services. I can buy goods anywhere but I choose to buy them at Home Depot whenever possible because I know they have my back. Things happen; products have issues; computers get glitches. It's what a company does to help the customer when something happens that separates OK places from good places. And in this case - a great place. This is just the most recent and, frankly, most dramatic, example I can give. Kudos to Glenn and the entire Home Depot customer experience team in North Hampton, NH. You guys rock and you're one of the most important reasons why HD is my go to place for all things home improvement. Thanks very much, Rich W

    Turf Depot

    Turf Depot

    (24 reviews)

    I needed a battery disconnect for my old lawnmower. They sold me on a 40.00 trickle charger. More…read morethan I wanted to spend, but you should trust the professionals, right? The employee opened the box to show me how it worked. An hour later I go to return it, and they would not, because the box, they opened, was opened and now I'm stuck with the wrong item. Not how you treat customers. Never going back. Should have looked at the other reviews as well. Crap business. And not a single mask in a single employee.

    Insulting management and extremely poor after sales service:…read more Please note that I rarely if ever write reviews, but feel compelled to manage the expectations of the next potential customer. November 2020 I bought an $1900 Ariens EFI snowblower from the Portsmouth store. I intentionally bought it from an independent store over a Home Depot (the price was similar and specs slightly different) as I like to "buy local" and felt good about it - what a slap in the face! I bought the electronic fuel injection model and it comes with a proprietary charger to keep a small battery charged. Turns out the charger was defective - not the end of the world and not Turf Depot's fault. I brought it into Turf Depot and asked them if they could swap it out. They didn't believe me that the charger was the issue (even though the light was dead) and couldn't be bothered to plug it in at the store to see for themself! said they would have to verify it by having me haul the snowblower in just to plug it in. I don't have a vehicle to do that so it would cost me something like $80 to have them pick it up - seriously people? They also said that if I bought the charger I could not return it or the bad one for a refund - nice... I then referred to the fact that it should be covered under warranty - they look it up and I was less than 30 days over 1 year. They tell me that Ariens wouldn't cover it anyway as it's an electronic item (why would Turf Depot want to sell Ariens if they are such a poor company to deal with?) Wow, these guys were doing everything in their power to avoid being in the slightest bit helpful. All this for a $22 item! - it's the principle... Later I checked the warranty and A. The term is 3 years and B. There are no exclusions for electronic items. Seemed to me that they were just fabricating reasons not to help and I assume that this must be a corporate policy. I have had my own businesses for 20 plus years selling electronic items - stuff happens and it's how you treat people that really matters - less so the product - Turf Depot failed me. I had blind faith that buying local would be a great experience. Next time I will read the reviews and ensure that my purchases go to businesses that support their customers rather than shrugging shoulders and saying essentially that you are SOL. I will be sure to balance this poor review with a 5 star review for another local business that provided awesome service - the word of mouth works both ways.

    Seacoast Power Equipment - farmingequipment - Updated August 2026

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