1. Elite Arts Collision Center

    1. Elite Arts Collision Center

    0

    Roanoke, VA

    Elite Arts Collision Center

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Get pricing

    Response time

    2 days

    Response rate

    100%

    Services - Elite Arts Collision Center

    Bumper repair

    Auto frame testing

    Paint and scratches

    Elite Arts Collision Center Photos

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    Recommended Reviews - Elite Arts Collision Center

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    3 months ago

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    Southern Team Nissan of Roanoke

    Southern Team Nissan of Roanoke

    2.8
    (21 reviews)

    Updating my original 1 star review to 4 stars…read more My original review came after a frustrating experience involving the engine recall on my 2023 Nissan Rogue, confusion surrounding the warranty coverage, and ongoing issues with my infotainment system and a dashboard rattle that had existed for years. To make matters worse, multiple Nissan dealerships in California, Oregon, and Virginia either couldn't fix the problems or simply dismissed them by saying, "they all do that." After my concerns were escalated, Jim Wise, Director of Fixed Operations at Southern Team Nissan, personally got involved. He took the time to review the situation, listened to my concerns, and worked to make things right. That level of involvement was appreciated, especially after spending years trying to get these issues addressed without success. Southern Team Nissan updated the software in my infotainment system and removed portions of the upper dashboard to diagnose and address the rattle. So far, the results have been positive. The backup camera and stereo are functioning properly, and the dashboard rattle that had been driving me crazy appears to be gone. Time will tell, but the vehicle is performing the way it should right now. I also appreciate that Southern Team Nissan did not charge me diagnostic fees or repair costs for addressing these concerns. While I still believe the original situation could have been handled much better, I think it's important to recognize when someone takes ownership of a problem and genuinely tries to resolve it. Throughout all of this, my Rogue itself has otherwise been a reliable vehicle. My frustrations were never really about the vehicle as much as they were about getting longstanding concerns taken seriously and receiving consistent information. In the end, Jim Wise and the team at Southern Team Nissan succeeded where several other Nissan dealerships had fallen short. Because of that, I'm updating my review from 1 star to 4 stars. The original experience was not deserving of 5 stars, but the effort, professionalism, and willingness to make things right absolutely deserve recognition.

    Terry did a wonderful job creating a good deal for me on my 2026 Nissan Altima Special Edition AWD…read more I have got many compliments on how nice the car is!! Terry was patient with my stubborn negotiations . Keith (Finance Director) also was able to work with various banks and get me a good monthly payment and lower my rate! I am pleased by how nice everyone was and will be recommending this dealership go everyone. Driving my new car is a really nice experience!

    Maaco Auto Body Shop & Painting

    Maaco Auto Body Shop & Painting

    2.3
    (12 reviews)

    did a horrible job took twice as long as they said it was. My black wheels are coated in white…read morepaint.. there are tremendous runs not just a little bit but a lot of overspray. There is overspray on all the window trim.

    I hired Maaco to repaint front bumper on 2004 Hyundai XG350for $560. Waited approximately 1 week to…read morepick up vehicle. Bumper looked good but a considerable amount of overspray was on hood and front windshield. They also scraped the rear quarter panel pulling vehicle out of paint booth. I removed overspray from front windshield myself and returned vehicle to Maaco to have hood properly cleaned and buffed. Told them not to worry about the scrape on panel. Waited entire day to pick up. After arriving home noticed the entire vehicle had white overspray on all panels and all windows. Returned car a 3rd time to clean and buff entire car. Absolute nightmare. They did not clean nor buff passenger side panels or windows at all. The driver side panels they did buff were left scored and a spot on the roof was buffed down to the undercoat. White dusty shoe prints were left in interior of vehicle. Every time they tried to repair one thing they caused damage somewhere else. Now the entire car looks worse now than before taking it to them. Will call their corporate office and file a complaint with BBB. Will also contact insurance company concerning damage to side panel since they want to take advantage of their customers. Was told by employee there is no way to avoid the over spraying. Like they never heard of exhaust fans. Do not go there. They all should be fired and business shut down. I will never hire them for anything in the future. I could have removed bumper and taken it to them If I knew they do this sorry of a job. Awful!!!!

    Elite Arts Collision Center - bodyshops - Updated July 2026

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