my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

From the owner: Car not starting? Battery dead? Head lights? We can do it all at Kendal James Automotive. We will…read moreget you up and running. We can diagnose and repair your vehicle while your at home, work, or the side of the road.We also offer a variety of bodywork services. WE COME TO YOU!!

Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

We were traveling from Richmond to Nashville, Tennessee, and had a bad tire on our trailer. Jarred…read morewas very helpful. Extremely fast service and very affordable! Great guy.

Amazing job after we hit a deer. Hollins area off of plantation would really recommendread more

I had multiple dents and deep scratches in my Toyota Highlander. They did a terrific job and fixed…read moreit up to look just like new. I could not ask for better service, and I highly recommend them.

did a horrible job took twice as long as they said it was. My black wheels are coated in white…read morepaint.. there are tremendous runs not just a little bit but a lot of overspray. There is overspray on all the window trim.

I hired Maaco to repaint front bumper on 2004 Hyundai XG350for $560. Waited approximately 1 week to…read morepick up vehicle. Bumper looked good but a considerable amount of overspray was on hood and front windshield. They also scraped the rear quarter panel pulling vehicle out of paint booth. I removed overspray from front windshield myself and returned vehicle to Maaco to have hood properly cleaned and buffed. Told them not to worry about the scrape on panel. Waited entire day to pick up. After arriving home noticed the entire vehicle had white overspray on all panels and all windows. Returned car a 3rd time to clean and buff entire car. Absolute nightmare. They did not clean nor buff passenger side panels or windows at all. The driver side panels they did buff were left scored and a spot on the roof was buffed down to the undercoat. White dusty shoe prints were left in interior of vehicle. Every time they tried to repair one thing they caused damage somewhere else. Now the entire car looks worse now than before taking it to them. Will call their corporate office and file a complaint with BBB. Will also contact insurance company concerning damage to side panel since they want to take advantage of their customers. Was told by employee there is no way to avoid the over spraying. Like they never heard of exhaust fans. Do not go there. They all should be fired and business shut down. I will never hire them for anything in the future. I could have removed bumper and taken it to them If I knew they do this sorry of a job. Awful!!!!

My car failed inspection due to damage to the front end. Elite Arts Collision Center listened to my…read moreneeds and were able to get me in and out very quickly for a very reasonable price.

From the owner: Our team is made of experienced and professionals in the Auto body world. We have 25 years of…read moreexperience in the automotive industry from Body, Paint, Prep and the Administrative side. We bring you bilingual service to better serve you. We work with insurance claims.

Chose Excel for after-hours services. Others could not get to us broke down on the side of I-81 in…read moreVirginia. Found this company after calling many others (for about 2-3 hours) and no one could get to us in a timely manner. It was a Saturday about 4 pm. Others said they couldn't help until 1 am or the next day (Love's and TA). It's unsafe to be on the side of the road that long, needless to say. Our knight in shining armor's name was Andrew. He came, changed the hose and refilled antifreeze, and he made sure everything was done quickly (half hour) and thoroughly. Got us back on the road by 9 pm. He was knowledgeable, confident, polite, friendly and had empathy. Billing process was easy and quick. Received a printed invoice right there on the spot. It would be great if all places operated as efficient. Absolutely outstanding service from Andrew from Excel.

My brand new 2020 Mercedes Winnebago Boldt was hit while parked. The responsible parties insurance…read morewas a nightmare to work with, fighting, even lying, along the way. Shannon at Excel took over and left me at peace. His 40+ years experience navigating these waters paid off. I just picked my van up and the work speaks for itself! I will be recommending this man and Excel to anyone and everyone. In this world, it's hard to find integrity and professionalism; look no further than Shanon and the Excel group!!

Horrible experience. My car sat in their lot for 8 days while they said they were waiting for my…read moreinsurance to agree to their estimate, or so they told me. They never bothered to tell me that the estimate they sent to my insurance specifically stated that they would not guarantee their work. So it sat there, while I played text tag with them for a week while they failed to give me the full picture. The entire time they played it off like as soon as my insurance approved, they would get to work and fix it. My insurance finally called and said they would not cover the costs because Caliber would not guarantee their work. When i went to get the car, the guy i had been dealing with said he was surprised to see me and didn't know why i was there. When I said they sent an estimate to my insurance saying they wouldn't guarantee their work, he clammed-up and started talking in circles. The estimate they sent to my insurance was for just over $7,300 for some chemical etching on the paint on one side of my car. When i asked how much it would be to sand, strip, and repaint the entire car, the guy wouldn't give me a clear answer, but eventually said around $8k. How is "buffing and polishing" (his words) to remove etching that they won't guarantee to work seven thousand, but an entirely new paint job a thousand more? A giant mess and a waste of time, stay away TLDR: these people wasted over a week of my time, were not forthcoming , shady pricing estimates, and didn't seem interested in actually trying to help fix my problem. I'd never recommend them to anyone

We paid close to $5000. for repairs. a small part was missing. we were promised the part would be…read morein the next day. without the part, our vehicle will not pass inspection. in good faith, we drove off the lot trusting what we were told. Two weeks later, the part has not even been ordered! we can't drive the vehicle- so it is sitting. we do not recommend this business. They are not trustworthy and voice messages are not returned to even get a status! We have to "run them down." This has been one of the worst business experiences in our entire life. The missing part was actually part of the repair work.