my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

From the owner: Car not starting? Battery dead? Head lights? We can do it all at Kendal James Automotive. We will…read moreget you up and running. We can diagnose and repair your vehicle while your at home, work, or the side of the road.We also offer a variety of bodywork services. WE COME TO YOU!!

Chose Excel for after-hours services. Others could not get to us broke down on the side of I-81 in…read moreVirginia. Found this company after calling many others (for about 2-3 hours) and no one could get to us in a timely manner. It was a Saturday about 4 pm. Others said they couldn't help until 1 am or the next day (Love's and TA). It's unsafe to be on the side of the road that long, needless to say. Our knight in shining armor's name was Andrew. He came, changed the hose and refilled antifreeze, and he made sure everything was done quickly (half hour) and thoroughly. Got us back on the road by 9 pm. He was knowledgeable, confident, polite, friendly and had empathy. Billing process was easy and quick. Received a printed invoice right there on the spot. It would be great if all places operated as efficient. Absolutely outstanding service from Andrew from Excel.

My brand new 2020 Mercedes Winnebago Boldt was hit while parked. The responsible parties insurance…read morewas a nightmare to work with, fighting, even lying, along the way. Shannon at Excel took over and left me at peace. His 40+ years experience navigating these waters paid off. I just picked my van up and the work speaks for itself! I will be recommending this man and Excel to anyone and everyone. In this world, it's hard to find integrity and professionalism; look no further than Shanon and the Excel group!!

Updating my original 1 star review to 4 stars…read more My original review came after a frustrating experience involving the engine recall on my 2023 Nissan Rogue, confusion surrounding the warranty coverage, and ongoing issues with my infotainment system and a dashboard rattle that had existed for years. To make matters worse, multiple Nissan dealerships in California, Oregon, and Virginia either couldn't fix the problems or simply dismissed them by saying, "they all do that." After my concerns were escalated, Jim Wise, Director of Fixed Operations at Southern Team Nissan, personally got involved. He took the time to review the situation, listened to my concerns, and worked to make things right. That level of involvement was appreciated, especially after spending years trying to get these issues addressed without success. Southern Team Nissan updated the software in my infotainment system and removed portions of the upper dashboard to diagnose and address the rattle. So far, the results have been positive. The backup camera and stereo are functioning properly, and the dashboard rattle that had been driving me crazy appears to be gone. Time will tell, but the vehicle is performing the way it should right now. I also appreciate that Southern Team Nissan did not charge me diagnostic fees or repair costs for addressing these concerns. While I still believe the original situation could have been handled much better, I think it's important to recognize when someone takes ownership of a problem and genuinely tries to resolve it. Throughout all of this, my Rogue itself has otherwise been a reliable vehicle. My frustrations were never really about the vehicle as much as they were about getting longstanding concerns taken seriously and receiving consistent information. In the end, Jim Wise and the team at Southern Team Nissan succeeded where several other Nissan dealerships had fallen short. Because of that, I'm updating my review from 1 star to 4 stars. The original experience was not deserving of 5 stars, but the effort, professionalism, and willingness to make things right absolutely deserve recognition.

I have never dealt with a Bigger circus than Southern team nissan roanoke va. Purchased a brand new…read morenissan in March (NOT FROM HERE BC THEY WOULDNT RETURN PHONE CALLS) Went by 3 weeks ago in morning made appt for oil change in person eye to eye only for my husband to be told oh you dont have an appt when he took it in.... OK reschedule to today we dropped car off Sunday night for Monday morning appt. Left key im drop off have been calling repeatedly from both of our phones to see if vehicle ready can we pay over phone etc. Automated system leave messages no call back We have called every number listed for southern team nissan but AI answers. Will never need services from them again. New purchase, oil change etc its worth the drive and aggravation to head to another dealership.

Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

We were traveling from Richmond to Nashville, Tennessee, and had a bad tire on our trailer. Jarred…read morewas very helpful. Extremely fast service and very affordable! Great guy.

Kings restoration performed a rotisserie restoration on my 1966 Volvo P1800 25 years ago. The car…read morelooks better today than it did 25 years ago. It's still absolutely beautiful. I can't say enough about these guys.

did a horrible job took twice as long as they said it was. My black wheels are coated in white…read morepaint.. there are tremendous runs not just a little bit but a lot of overspray. There is overspray on all the window trim.

I hired Maaco to repaint front bumper on 2004 Hyundai XG350for $560. Waited approximately 1 week to…read morepick up vehicle. Bumper looked good but a considerable amount of overspray was on hood and front windshield. They also scraped the rear quarter panel pulling vehicle out of paint booth. I removed overspray from front windshield myself and returned vehicle to Maaco to have hood properly cleaned and buffed. Told them not to worry about the scrape on panel. Waited entire day to pick up. After arriving home noticed the entire vehicle had white overspray on all panels and all windows. Returned car a 3rd time to clean and buff entire car. Absolute nightmare. They did not clean nor buff passenger side panels or windows at all. The driver side panels they did buff were left scored and a spot on the roof was buffed down to the undercoat. White dusty shoe prints were left in interior of vehicle. Every time they tried to repair one thing they caused damage somewhere else. Now the entire car looks worse now than before taking it to them. Will call their corporate office and file a complaint with BBB. Will also contact insurance company concerning damage to side panel since they want to take advantage of their customers. Was told by employee there is no way to avoid the over spraying. Like they never heard of exhaust fans. Do not go there. They all should be fired and business shut down. I will never hire them for anything in the future. I could have removed bumper and taken it to them If I knew they do this sorry of a job. Awful!!!!

My car failed inspection due to damage to the front end. Elite Arts Collision Center listened to my…read moreneeds and were able to get me in and out very quickly for a very reasonable price.

From the owner: Our team is made of experienced and professionals in the Auto body world. We have 25 years of…read moreexperience in the automotive industry from Body, Paint, Prep and the Administrative side. We bring you bilingual service to better serve you. We work with insurance claims.

Love these guys! Over the years they've performed work on…read moreseveral of my Volvo wagons. Initial consultation is extraordinarily unhurried, patient and through, taking time, above and beyond, for questions, answers, explanations! Work is delivered on time and beautifully competed! Could not have a better experience - with any business! Michael Vick, Roanoke

My Subaru Crosstrek was repaired just like new and the service as always was phenomenal. If you…read moreneed repair for any type of car they are the greatest. They go above and beyond to make sure you are 100% satisfied.

Brought my van in for a brake fluid warning and they took care of it right away. Fast, friendly…read moreservice, and they didn't even charge me. Really appreciated how easy they made it. Highly recommend!

Great place, very accommodating, dropped off my wife's at to be inspected came back after work to…read morepick up, was never pushy regarding suggested maintenance. Definitely recommend and will be going back for additional maintenance for our cars