Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

Ive had several windshields put in over the years and these guys by far have done the best work…read more The work was clean and they even cleaned my dash. Just to note there's another company with a similar name Rapid "CITY" auto glass that took over their maps listing. Make sure you talk to Don. He took great care of us.

They took us in on short notice and stayed open an extra hour just too fix our windshield and the…read moreprice was better than anything we could've gotten in Virginia. Would highly recommend!

Back glasses was replaced. Fast and easy to work with dakotaland glass. Good work. Very happy with…read morethe work done.

Autoglass is a smash hit!! The good type that is, not the type that busted my passenger window in…read moremy 98 Jalopy truck from tree branch. I called and they provided me a flat no hidden fee quote. They fit me in the next day only cause I couldn't get there same day do to my travels. I arrived there and Becky aka the nice lady at the desk got the ball rolling fast, then within 35 minutes Mike had got the old busted glass out of the door and the new new glass in. My interior door handle had been being a pain in the butt. Mike notice this took a moment lube it up and that too is now correct, no more having to roll the window down to reach to open. All of this made the trip in my old truck manageable to Gillette and back in 35 degree temps. Hopefully I won't need their service soon but if I should I will head their way for so many reasons. Service: Replace side window

I would see if they have the worst customer service on the planet, but you'd have to have customer…read moreservice to compete in the competition. It seems to be impossible to get a hold of anybody as their call-center does. Nothing other than tell you to go to their website and promptly hangs up on you after telling you to go there instead. You cannot make a phone call to schedule an appointment to confirm an appointment or even ask general questions.

Customer service is horrible!!! All phone numbers listed direct you to the website and when using…read morethe live help chat bot it directs you to a phone number for a credit union in Georgia. Could not schedule my appointment. Went with Frontier Auto Glass in Rapid as they are a local shop with customer support!

They significantly changed their price on the work done my car after it was done. A couple days…read morelater they had some girl tell me tell me they were going out of business and to "come get your piece of crap off of their lot". On the plus side, they have free popcorn and Hawaiian Punch in the lobby.

They wrongfully repoed my vehicle. After searching the entire day for them after they neglected to…read morecontact dispatch, I lost an entire day worth of wages. After the manager agreed to assist me with wages lost due to their error, he avoids my calls and I never hear back from them again. Very dishonest folks.

Very happy with the window tint. Did a great job. Will…read morecharge you for using a credit card. More businesses are doing this. I don't blame them. I started carrying my check book again.

Don't use this shop. Set up a time to have tint done and when I got there the didn't have me on the…read moreschedule. New owner thought it was no big deal and wanted to reschedule. He wasn't concerned I had already switched my schedule to make this appointment. Very unprofessional