Would not recommend. Got rear ended and chose Mel's west based on reviews. They don't call you with…read moreupdates and when I picked my car up it was covered in bondo dust. I asked if they usually clean up vehicles after service and was told they detailed it after they repaired it but it's hard to keep the dust out with the concrete plant close. so... within a couple hours of "detailing" it was dirtier than before I left it? Gaslight much? I have to take it back because they didn't clip the bumper in properly either. Not sure what else is under the bumper that is not fixed but I'll be taking it to a different body shop to check. Not a good look.

Had a broken window and stopped by for some crash wrap, I had two gentlemen help me put it on free…read moreof charge. They were so nice and generous I highly recommend! James will help you out!!

I had a great experience with Roy's Body Shop. They were able to get me in within a day or two to…read moreinspect my vehicle, and they fixed the issue the very same day. The staff was courteous, professional, and thorough throughout the process. They took the time to explain exactly what was causing the rattling noise in the undercarriage and made sure I understood the repair. I appreciated their prompt service, clear communication, and attention to detail. I would definitely recommend Roy's to anyone needing quality auto body or repair work.

800 miles from home with front end underbody damage on my BMW and stopped in unannounced. Front…read moredesk welcomed me with open arms, Eric took my car into the shop, and about a half hour brought it back up front with solid fix to get me home. Price was exceptionally reasonable and I was on the road in less than an hour. Thank you, Roy's. Dave R, Cedar Rapids, Iowa.

I brought my truck in for some work and in the process they lost a part for my door. They said the…read morepart was there but when I got it back I found they DID NOT hook up the fob sensor for the drivers door and when I look at the door the cover for the screw inside the door handle was missing. They fixed the fob sensor and said they would order the part, month or so later they did not call back so i called them and was told they can't get the part so to bad so sad. I always thought these guys were great to and have recommended them to others in the past but I see I was wrong.

Needed my door adjusted because the wind blew it open. The guys were prompt, nice and respectful…read more Would recommend them for auto body needs in Rapid City.

Highly recommend! Ryan spent extra time studying my damaged vehicle while writing the repair…read moreestimate. The estimated price for repairs was as expected. Ryan properly set my expectations, I.e. the price could possibly be more due to hidden damage. My vehicle ended up being totaled by my insurance. Ryan explained to me that he would do his best to keep costs down. And he did! Communication was great and every employee I had contact with was helpful and polite. Hopefully, I have no further need for a vehicle body shop, but if I did I would definitely go back to Ray's.

Brian went above and beyond He made my car look like brand…read morenew and if you need any type of auto body repair he's the man to go to

Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

My car had been sideswiped by another car. I took my car to Doyle's and asked what they could do…read more Jeff told me what it would take to the job and also what it would take to do the job right. He quoted me a very reasonable price for the work and and got my car into work quickly. The work took exactly the time he told me it would and for the quoted price. When the work was done, even under close inspection I couldn't tell that my car had been sideswiped at all. I am very satisfied and will come back again.

Ive had several windshields put in over the years and these guys by far have done the best work…read more The work was clean and they even cleaned my dash. Just to note there's another company with a similar name Rapid "CITY" auto glass that took over their maps listing. Make sure you talk to Don. He took great care of us.

They took us in on short notice and stayed open an extra hour just too fix our windshield and the…read moreprice was better than anything we could've gotten in Virginia. Would highly recommend!

The work Bob's Auto Service does and the service they provide is amazing. They have taken care of…read moremy vehicles for several years now and they always provide excellent service. Thank you Bruce and Steve and crew for being honest and efficient. Ken

Best place in Rapid to get your vehicle fixed. Reliable work and trustworthy mechanics.read more