My Acura MDX was broken into and vandalized and both the windshield and side window were shattered, obviously needing replacement. John at Elite was extremely helpful and thoroughly explained the process and my options. He was able to request Acura/dealer glass and have it approved by my insurance company. For the side window, a mobile unit was sent directly to my home, and it was so convenient! Andrew did the work, even fixing a disconnected regulator? that proved a tricky task but Andrew's can-do, solution oriented approach got it reconnected and working again, and just like that- my side window was good as new! He was friendly, knowledgeable, and vacuumed up all the broken glass pieces nicely! Once approval was given for the Acura glass windshield, it was promptly ordered and delivered in two days. John scheduled me for first thing the next morning and his team worked on removing the old windshield. They ran into some hurdles left by a previous replacement years ago, but with that same problem-solving work ethic, Andrew totally slayed by resolving it quickly and recalibrating the safety system and ensuring all was well- in under two hours!! They even sent me on my merry way with a large can of glass cleaner for my windows and mirrors!! So I highly recommend Elite Auto Glass on Thornton Rd. for all your auto glass needs!! Sooo glad I decided on their shop! read more

Elite Auto Glass - Both the windshield and side windows - Auto Glass Services Near Me - Stockton, California

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Service was friendly. When I called the lady talked about insurance not paying for OEM window. I should've asked more questions about what OEM means. I later found out that day as I went to get my window retinted with an aftermarket glass, tint would not match perfectly with rest of my windows. I would've paid to upgrade the window if I knew that but its too late. I hope this helps someone if you have tinted windows and need to replace your cars orginal, you may want the OEM kind. read more

My sunroof shattered so I put in an insurance claim & they sent me here John called me to set up an appointment he was so kind & caring of my situation he answered all of my questions & got me in quickly & him & his guy did such a great job!! It only took them an hour & a half. He explained everything to me & asked if I had questions & just helped me so much!! He sat in the car with me & made sure it worked perfectly & it did!! Great job. They cleaned all the glass away & just treated my car so good! I highly recommend Elite auto glass!! Just top notch work!!! Thank you so much John!!! read more

Elite Auto Glass - Broken /shattered sunroof - Auto Glass Services Near Me - Stockton, California

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We found Elite Auto Glass by chance because it's not far from our house. We received great service. They were very prompt and Andrew did a fantastic job!!! read more

This is an update. I'll pass on a refund. I believe initially when I was told the chip would spread I should have been given an idea of how soon this company felt the chip would spread and the reason why they felt it would spread so soon. The first chip they repaired, the crack went across the windshield. The second chip they repaired the crack was up and down but exact same size chip and crack initially. When my first chip was done by this company I do not remember being told my chip could spread. Before knowing about their refund policies I had already gotten my windshield replaced. I stand behind my review and I don't believe the second repair was even cured properly or done properly. Finding a way to try and get me to spend more money is not very ethical. read more

I had an exceptionally positive interaction, requesting a quote and the service and information provided went beyond my expectations. Excellent customer service provided while explaining all charges on my invoice/estimation in detail. read more

We had a windshield crack. They gave us excellent advice. Thank you for your honesty.

Went in last minute to get my windshield replaced because a rock hit and left a huge crack. They took me in right away. It was a weekend so a little busy but got done in a hour. They have a AC waiting room with a tv. I'd def go back read more

Nothing less of a perfect experience so far. I highly recommend this company. The guys are super professional. I'm very happy with making the decision to have them replace my windshield. They did a phenomenal job. read more

We were passing through Stockton, CA, when a vandal decided our car needed to have its back tailgate glass broken out. Trying to find a quality dealer in an unknown town, plus the need to get it fixed ASAP was overwhelming. WIth the help of my auto insurance company, USAA, I found this company. After speaking with Mike and Bill, I felt that my situation and needs mattered, and they were able to get me into their shop a few hours after my initial phone call. Their professionalism as well as the concern, care and skill of their installers was off the charts. I happily recommend this company in the strongest terms! Thank you Elite Auto Glass! read more