I am thoroughly impressed and would recommend highly…read moreAutobody Images was the second place I went to for an Autobody repair following a collision with my fairly new 2025 Honda CRV Hybrid. In contrast to the first place, Nick wanted me to show him the damaged area to inspect. Nick was transparent and knowledgeable. Most importantly, I was respected which doesn't always happen especially when it comes to cars. It's a family run business and it shows.

I couldn't be happier with my experience with Autobody Images. From the moment I dropped off my…read morecar, everything was top notch. They kept me updated every step of the way -- I never had to wonder what was going on with my vehicle or when it would be ready.The work itself is outstanding. The repairs look flawless; you'd never know anything had happened to the car. They even finished my car early and saved me money on my rental, highly recommend!

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

Erica summed it up best and I would agree... If you need auto-body work or repairs done anywhere in…read moreor near the DMV, this is the BEST quality work money can buy and their attention to detail will make the end results impeccable and flawless. We've brought 3 different vehicles here in the past 6 months and every one of them was dropped off pretty banged up and received back like it was brand new from the car dealership. What's most noteworthy is that they won't try to nickel and dime you or trump up exorbitant costs and fees. Instead, they're honest and straightforward and operate with a level of integrity that is truly unmatched. Pricing here was very fair and reasonable considering they are hands down, the best body repair shop we've ever used. I visited many body shops, read countless reviews, looked through hundreds of pictures, and asked a ton of questions before deciding which one I wanted to have do some repairs at Christmas time and the owner of this shop is truly what set Carbody apart from all the others. He worked tirelessly with the insurance adjusters to ensure the repairs were able to be completed with all the best quality parts and not just refurbished ones as well as went above and beyond our expectations by handling the interactions between our insurance company and the rental car provider he already had a corporate relationship / account with. Going through an accident can be stressful and frustrating, but getting to experience the amazing services and repair work from Carbody collision center was a great highlight from it all and I can't say enough kind words about Bob Gload and his family owned and operated for over 30 years, business team. We would never put our vehicles into the hands of another body shop after having work done from these guys. Lastly, while they are typically closed on weekends, Bob and his team even worked 7 days a week through COVID-19 to support essential workers through this pandemic which is a testament to their work ethic and commitment to helping our community. Highly recommend them!

Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

This review was for the Laurel location, placed here by accident.... But I do support this company…read morefor it's quality. Shoutout to our local community heroes! We are truly thankful for our continued experience with Gerber over the years. We have already been treated so professionally at this location for several of our car repairs. Today is a no exception, we were taken great care of from the receptionist to the quick inspection. Pictures were taken of our truck and then the information went into the computer. I waited comfortably in the lobby area safe from the weather and elements. We just need to come back for the repair and car rental. Enterprise Car rental is conveniently next door which is so nice! Smooth and easy. Shoutout to Tyler K. and team!

If you witnessed the damage before the repairs, one could assume I got a brand new car. Great work…read moreby Gerber Collisions. Special thanks to Lisa and her team, which provided consistent communication and transparency through the entire process.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

Rocky (who Rocks) came out to my place of work earlier today to repair some shotty touch up paint…read more work, and showed up earlier than expected, which was great. He was professional and started taking BEFORE pictures of the car (2021 White Lexus ES350) right away. He asked me to take advantage of having him touch up additional minor scratches/dings at no extra charge, and I did. The work that he done far exceeded my expectations. The car literally looks as it did when I first purchased it. I couldn't have been any happier. It took a little under an hour and a half to complete it, to my surprise. However, the job was sooo emmaculantly done, that I couldn't even tell that the damage was once there. The paint match was a 100% match, even down to the pearl shining in the sun. SMH. I am very pleasantly pleased. Hopefully, I will not have to do anything like this again, but, if I do, A Body Shop Near Me and Rocky are my Go To.

After a late night collision with a tire, Geico set me up with Caliber. It was beyond easy to drop…read moreoff my car, receive a rental car, and be on my way. Truth be told, my repair and pick up was identical. I received a timely repair update and estimate and a packet for my repair documents at pickup. I have nothing but positive feedback!

Just a warning for how this branch treats customers. I got a threatening call from Alexandra…read moredemanding payment for an insurance repair that was done months ago. No wonder they were removed from the better business bureau. We had paid our deductible and gotten a receipt from Calibur when the repairs were completed. When I asked for proof or receipt of what was not paid, she refused to email it to me and just kept repeating if we didn't pay she send us to collections. She first said she could not email us anything and then changed her tune when we said if she sends us to collections with no proof this would end badly for them. Then all she did was email us some screen shot in their system with no breakdown just the amount she asking for. This women was so ignorant and disrespectful trying to blame us for a problem that's clearly on their end. This just goes to show how this company will bully you and threaten you to try to cover up their own mistakes.

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

The FIRST, SECOND, THIRD, FOURTH & FIFTH place I recommend anybody to go to for auto body work…read more I guess I should feel some kind of way that I've done so much business with him (I'm a great driver, I SWEAR!...just kinda...unlucky lol)... I suggest going to the shop for a convo vs calling because he DOES do a LOT of business & the personal touch goes both ways in terms of getting what you need. Tell him I sent you & he'll say, "AGAIN??..." and then proceed to look out for you.

Doug Johnson makes having a car accident a pleasant experience! Not only is he warm and…read morepersonable, he knows his stuff. He is computer savvy as well as a great mechanic. He knows how to communicate with all of the insurance companies and he gets the job done fast. There's not a car that he doesn't know about. And he knows how to get manufacturer parts quickly. He makes you feel like part of the family. We were very happy to meet him and do business with him.