they consistently provide quality repair and maintenance for all my Toyota vehicles. I have been…read morecoming here for a long time. their body shop is also too notch.

My 86-year old mother and I found ourselves stranded with car trouble. We were driving my 2025…read moreJeep Wagoneer, with only 2244 miles, when we had engine trouble at a nearby Rest Area. We were towed to Cumberland Auto Center, and they saved us. Being 2 days before Christmas, the part needed was not going to arrive overnight. Kris and the team got the part ordered, put us in a loaner vehicle, moved all our luggage and coolers from the Wagoneer to the loaner, and got us back on the road in a few hours. When we came back through the Saturday after, my Wagoneer was fixed and within 15 minutes, we were back on the road again. I can't say enough about the service as well as care they gave us.

I brought my 2011 Honda Element to South Willow Auto Clinic to have them install new headlight…read moreassemblies that had oxidized horribly. I brought them the OEM parts to use, but the bracket on one assembly was broken. I tried reaching out to the online parts dealer to get a replacement sent overnight, but they couldn't get it to me that quick. Since the car's bumper had been removed for the install, I didn't want to have the bumper re-installed a second time. I called the local Honda dealership to get the OEM part, but they couldn't promise it to me for 3 to 4 days. Stacy @ South Willow Auto Clinic called the dealership on my behalf, and got them to get it the very next day. While the dealer's price was more than I paid online, being able to get the part so quickly avoided me having to have the bumper removed/replaced a second time. Stacy also charged me the same amount for the dealer's part. He was truly a life-saver. I am so pleased with the remarkable customer service and help provided by Stacy. I will definitely bring my vehicles to South Willow Auto Clinic in the future. I highly recommend them.

Was driving Denver to charlotte and had an alternator go out on me half way. They got me in quick,…read moreworked with warranty company and got me back on the road. Great people here, very honest and genuine. Hard to find somewhere like this. Highly recommend.

I was out-of-state in desperate need of help. I called 6 mechanic shops and nobody could get me in…read more I was so blessed because when I called them and explained what was going on, they said to bring it down, even though it wasn't transmission related. And they did a wonderful job. The customer service was spectacular. I really appreciate all that they had done for me.

Jesse and team did a fantastic job with the rebuild of my 2005 F150 4x4 over a year ago. I was so…read moreimpressed, I have just delivered a second vehicle for another transmission rebuild. They do a good job at a good price. They will tell you what they recommend and I trust their recommendations.

The drive belt broke on my 2016 Mercedes. Took the car in on a Monday around noon. By early…read moreafternoon they had diagnosed the problem and sent a quote. Price quoted was reasonable and the level of service was way above the norm. By Friday morning, car repaired and ready to go.

Stopped in for an oil change and had a great experience. The owner was upfront, easy to talk to,…read moreand actually took the time to explain details about my engine that most places wouldn't bother with. He also gave me solid recommendations on what my car will need down the line, without trying to upsell me on anything right away. Quick service, fair pricing, and good people. I'll definitely be coming back here for future work. God bless and thank you Hales Repair Group!

This dealership went above and beyond to ensure we had the best experience possible. They were very…read moreinformed on the vehicle and helped get the best rate possible. We will definitely be going back for our next vehicle. Big Thanks to Alex Nafe and Austen Willard they were great to work with!

Bought a new 2025 trail blazer july 2024. Taking it in for service again dec. 2nd 2025 for the 3rd…read moretime for the same problem. The computer screen goes blank, does this several times and when it stays on it disconnects my apple play and will not reconnect my phone. They keep telling me it just needs an update, bull crap. In may i got halfway back from Florida and the rest of the way back home had no idea how fast i was going because nothing on computer screens worked, everything was blank. About ready to see what legal actions i can take.

These guys were great! I broke down on I-40 on Saturday night. Bright and early Monday morning I…read morecontacted Larry's Auto Repair. They had a tow truck out within an hour, and they had my truck repaired by 2:00 pm. They even provided updates and an estimate while I waited at a motel. When they were finished, they even sent a very pleasant mechanic out to pick me up. The repair was very reasonable, and I then put 1200 miles on the truck over the next two days without incident. I highly recommend their service.

Sexton's was very helpful after my car overheated on the highway…read more Brandon was professional and thorough in investigating the cause. I was traveling and stranded in Monterey, TN, and he was very kind and understanding. I'm very grateful for his help.

Sexton's was to install windshield wipers on my MBW and had to order them. After 3 weeks with no…read morecommunication, I called them and they told me they forgot to order them. I asked them to order them then and they said they would. After about 2 weeks, I called again and they had forgotten to order them. I cannot recommend them due to their shoddy business practices.

If you live in east Nashville, and you need your car repaired right, there is no better place to…read morego! Will they be the cheapest? Probably not. Will they be the fastest? Again, probably not. But...if you want your car fixed right the first time, with quality parts and a guarantee behind it, there is no better place to go. The owner, Mike, and his service manager Trevor, will make sure your automotive repair experience is everything it's supposed to be. Hats off to an old school repair shop that gets things right

We needed our transfer case replaced due to damage from a road we drove on. They took all the…read moreinformation and we waited for the new transfer case to arrive. They told the truck right in and we had it back the next day. Truck drives like a new truck. They went over everything and kept us up to date on anything they found that needed to be replaced. Thanks to Tony with his expertise and his crew, he has a five star rating. Thank you Frank Torma