I am new to Ohio, so dont know what places are good or bad to take my vehicles to get worked on, so…read moreI just took a chance with The Cap Place. Im so glad I took it here. Spoke with Dan over the phone about ordering and installing a truck cover for my GMC Sierra 1500.....his prices were great and he is very knowledgeable. Said it take 2 days to get part in and an hour to install...and it was exactly as he said. He didnt try to upsell me on anything when I was waiting. Just friendly chat which is always nice. After checking out his shop while waiting for the cover to be installed, I noticed he sold mud flaps, so got those installed too. Very friendly. Great customer service. Will def be coming back to see Dan when I need anything else for my truck. Mind you, his shop is an hour away, but to me, finding amazing service and pricing is worth the drive.

From the owner: At The Cap Place, in Mansfield, OH, we provide professional and dependable service you can rely on…read morefor your entire custom automotive needs. We strive for service excellence. Our dedicated and professional staff is highly knowledgeable. Our mis

I was in an accident and my car was messed up pretty bad. Ross Copeland Creations is who I chose…read moreto fix it because of a had on yelp. I can't say enough about his quality of work. He went over and above what was expected of him he out my whole car and painted some chips that were in it. Talk about value for your money he was worth a fortune. I can't recommend him enough. He took the time to fix it right and make sure that I was a happy customer. Thank you Ross for all your hard work. My looks wonderful and she drives great if you want quality without worrying about the details Copeland Creations.

From the owner: We care about your investment in your vehicle. and take the time to ensure quality over quality…read moreevery time. Our goal is to have your ride looking new again if not better when we are done with the repair .

Purchased a 2024 Murano from another dealership. Had, what I thought, was a warranty issue. Took it…read moreto MMG because of their proximity to me. They took a picture of the problem, called me 3 days later to tell me that I should take it back to the dealership from which I purchased it to have it taken care of. They wouldn't even attempt to get it repaired under warranty. Was told originally that they would contact Nissan to verify it was a warranty issue. When I asked if they did, he said he didn't know if they had or not. Just a very poor experience with a Nissan approved dealership which I thought could have been handled with much more professionalism.

Went to sell my car there, decent offer told me couldn't give me a check till Monday. I need a car…read moreso I didn't take it but told them to hold the paperwork till Monday. Came in Monday told them I need the check today, they said they may be able to but most likely will be tomorrow. Waited till 2 on Tuesday, no word, so I stopped in. Can't get me a check till Wednesday. Will be Friday when I go in then? I ain't ever herd of a place expecting you to leave your car, and your title and not give you the check. I am patient so I just figured what ever, but they knew they would not get it on Monday and was iffy on Tuesday. They lied to me to get the car, still awaiting the check. I lost one good car purchase because of the run around. Close to losing a 2nd. Just saying, don't sell your car there, and based in the service, don't buy from there. The lady I dealt with was the only good thing, Crystal or Christina, she was polite and tried to help me its the management.

Wow. Just wow. So impressed with Baker's!…read more Here's the scoop: we needed our Yukon diagnosed. It had mystery issues. We have an extended warranty through the Ford dealer where we bought it used. (Very worth it, btw! The Ford warranty folks have been awesome.) A GMC center in Ashland did warranty work on it in October. When this issue happened in late December- early January, they sent us to the GMC dealer in Mansfield. When that didn't go very well, we tried the other GMC dealership in Ashland, but they didn't want to work with a Ford warranty. All of this was happening while we had to be in a rental as this was our only vehicle, which we had clearly said. The GMC dealer in Mansfield called us to pressure a trade in before they'd start work on it! We declined. When they contacted us for pick up the next day, they said we needed a new door latch assembly, had left grungy handprints on the interior driver's door, and said nothing about the electrical. When we asked about that specifically, as that was the big reason we were in there, they said, "We hooked it up. There were no codes. That'll be $160." That all seemed kind of sketchy, so we took the truck to Baker's. Wow. Night and day!! Justin, the service manager, treated us with respect and professionalism. Their mechanic found and fixed the axle seals that had supposedly already been replaced by the Ashland dealer in October. AND they also replaced the actuator that controls the four-wheel-drive, which no one else had found despite our mentioning it. And remember the no codes found bit? Baker's found 16, not zero. Yup. Six-freaking-teen. Our vehicle was done when Justin said it would be done, and they even washed it! Then it had to stay an extra day to correct the work done by the center in Ashland. They worked cheerfully with sorting that out with the warranty, and fit us into their schedule. And washed it again! Not only that, somebody wiped a good bit of those grungy handprints from the other shop off of the door! I can't say enough good about Baker's, I really can't. They took us from an incredibly stressful time to a vehicle that was safe to drive again in short order. Very very grateful. We'd give fifteen stars if I could!

Family owned and managed automotive service company that treats everyone like family. They went out…read moreof their way to provide exceptional service at reasonable prices.

I recently visited Columbus Car Audio (Morse Rd.) to inquiry about issues I was having with a…read more600rms amplifier installation that had been done by another shop. From start to finish, their professionalism, expertise, and attention to detail were exceptional. When Jay came outside to inspect my systems wiring, he immediately noticed that the other shop had failed to secure the wire to my battery properly--it actually came undone just from him slightly touching it! Jay quickly wrote up a service agreement, and got my vehicle into their garage for the installers to give everything a thorough inspection. They properly fastened the cable to my battery terminal, checked the ground connection, and cleaned up the messy cable management left by the other shop. Additionally, they inspected the rest of the wiring to ensure there were no other issues. Knowing everything is now secure and professionally installed gives me such peace of mind. Columbus Car Audio went above and beyond and I can't recommend them enough. I am very gratefully to Jay and Columbus Car Audio installers for addressing these issue for me.

Had a new stereo (Stinger Horizon 10) and rear camera installed. Fantastic service and fair…read morepricing. Installation was clean and communication was excellent throughout. Highly recommend.

I could not get through to them on the phone. I had to actually visit them two times. One manager…read morewas literally yelling at me on the phone. Second visit with the assistant manager was very reasonable and kind.

Won't answer my calls or texts and holding my car hostage! Please give me a text back when you see…read morethis. They have had my car for over a month and are refusing to move forward or release it to me.

WARNING: Extremely predatory tactics, added damage, and terrible work at M&H Auto Repair & Body…read moreShop. A few years ago, I brought my car here for an estimate to replace my windshield, repaint my hood, and replace the windshield side trim. When my insurance company notified me that M&H's quote was way too high, I went to retrieve my vehicle. What followed was a complete nightmare: 1. Deceptive Contract Fraud: They handed me a blank signature page, claiming it was a simple "release form" to get my car back. The moment I signed, they called the police. When officers arrived, I learned that single page was actually the signature line for a 3-page contract I was never shown, trapping me into paying them thousands of dollars. 2. Police Exploitation: The police forced me to leave my car behind because the shop had pulled my front bumper off, claiming "work had begun"--even though the bumper had zero to do with the hood, windshield, or trim estimate. 3. Held Hostage for 4 Months: They stashed my car in their garage for 4 long months before returning it. 4. Severe Vehicle Damage & Bad Work: When I finally got it back, the hood was in worse shape than before (and is still ruined to this day), the new side trim was covered in indents, and they put the front bumper back on wrong, permanently ruining my bumper sensors. 5. Biohazard Condition: The car was returned full of shattered glass and mold inside. I had to spend over $200 out of pocket to have it professionally detailed and mold-remediated. I didn't take many photos back then because I was young and just wanted to be done with the whole situation, so they got paid and I left it alone. The picture I attached doesn't even do the severity of the problem justice, but you can still clearly see the terrible paint job they left on the hood. In the end, they collected over $7,000 from my insurance plus my $500 deductible for shoddy work and added vehicle damage. Extremely shiesty operation. Save yourself the money, time, and stress--avoid this shop at all costs.

From the owner: Our customer service, Fast And reliable repairsread more

A huge thank you to Austin for successfully rescuing my Nissan from the trees it slid into during…read morethe recent snowstorm. I experienced some trouble leaving Kingwood Center in Mansfield when my car got stuck, but thanks to Austin, I was promply able to get back on the road home!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.