Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

Jacob helped us safely and efficiently deal with an ant infestation in our home. They were driving…read moreus crazy for months, including bugging our newborn--which really grossed us out! None of the standard hardware store bait stations worked. Jacob safely and tactically deployed small treatments that knocked out the problem. Two years later and we're still ant-free. If we ever have another pest problem, we know who to call!

Didn't show up for our second rescheduled appointment time. Was looking forward to getting the bees…read moreremoved. I guess we'll have to go with another company.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

I am glad that I chose them for my German cockroaches that I had in my rental house. I definitely…read morewould use them and recommend them to others.

Tech came out yesterday and got our first treatment. Was very professional and found the source!…read moreGave great suggestions to remedy our current issue. Then, inspected our entire house and came up with some great recommendations and offered up front pricing on how to help us if we didn't want to tackle them. Fair pricing and fast service! Can't ask for much more than that! Plus, haven't seen an ant since!!!! Thank you!

I used these guys for a long time. I had the same tech for a while which worked out well, but they…read morestarted to churn through workers. I ONLY wanted the rat boxes done and repeatedly stated to the company that did not want chemicals sprayed around the house. I would tell the workers this the day before to remind them and they still could not follow that simple instruction. Less work right? So, they screwed up many times. The final time was December with another new guy showed up the day after I reminded him, in writing, not to spray chemicals. Guess what, they showed up the next day WITH A SUPERVISOR, and proceeded to spray chemicals all around my house. They also put GLUE traps in my crawl space without asking and I never would have authorized that. I decided to cancel my contract AFTER that and called the company running the comcast-like gauntlet of 'what if we gave you this or that credit'. I declined and asked to cancel and they removed my credit card. I was not informed of any remaining balance. After that, they sent me a bill for the service that they once again screwed up. Keep in mind I paid full price to these guys for years just to have the rat boxes done so I was grossly overpaying and they got way more out of me than they put in. I called them to dispute the bill, they said they would call me back after running up the chain. They didn't. Instead they insist I owe them money for a SERVICE THEY CONTINUALLY SCREWED UP. They are an extraordinarily incompetent company that can't follow simple instructions.

Worst experience ever. In summary, they bragged about how good they were and that they were…read moredefinitely going to take care of the rodent that made it's nest in my home. This company went from throwing bait without traps on first visit, to setting snap traps inside and outside on second visit, to showing up and the owner of the company saying those are the wrong traps and set them all off. This was supposed to be the final visit, instead this person claiming to be the owner was there to make a bid to my landlord for more work. He said he would be back Saturday with the correct traps as he was there to "bid" a crawl space clean out, not address the current contract of getting rid of the rodent/s. No call no show Saturday. I called the front office Monday to confirm they would be bringing the correct traps out and to set a new day. She said someone was coming out today/Monday- even tho no one scheduled that with me. Needless to say, by the time they did come back out to address the original contract, they removed all but one outside trap. Then that technician insisted on coming over to check the trap on a day I wouldn't be home. I asked him to come by on a day I am home as I am not comfortable with people being at my property/house when I am not. He said he will just get permission from the landlord since she paid the bill. Why would a person/company not respect such a simple request? I feel awful that my landlord paid this amount of money for literally nothing but a headache. If you haven't hired them, might as well try anywhere else first.

I'm happy to report that after four years of service, Issaquah Pest Control remains a local,…read moretrustworthy, and effective pest control company. When a problem pops up, like sugar ants or wasps, they respond quickly. Their office staff make a special note of my concerns and requests. Their techs are personable, kind and respectful. Bonus: most everyone at the company seems to love dogs.

Quality and reasonably priced. The only thing is that they are very busy it's hard to schedule an…read moreearlier appointment-- but on the other hand, nature takes its own pace to work out.

Very bad company !! These people came to our door talked to my wife offering services. Seemed…read more harmless enough. They were ineffective but more significantly they are now saying we signed a contract and can not cancel the service. WE NEVER SIGNED A CONTRACT PERIOD. We have paid them for services rendered to date and now they are demanding additional future payments. MAKE MY DAY YOU ROTTEN ROACHES!! See you in court!! 1 star for criminal behavior

Alex is awesome! We have an ant issue, and 2 beehives. All these years we haven't let the techs…read morecome do the backyard. Alex took the time to explain how safe your products are which made all the difference! The ants are coming from the backyard! We feel SO MUCH BETTER NOW! Thank you Alex! He took care of the ant piles we've had out back thriving! We feel confident now to let y'all "do your thing"! He's also leaving notes for future techs as to where to work. He cleared out 6 wasps nest we never noticed! That will help our bees as well! Thanks Alex for your expert care!!

We've had a great experience with Axiom Eco-Pest Control. We've had several technicians come out,…read moreand every single one has been wonderful. Our most recent technician, Macryan Aguilar Gonzalez, was amazing and truly went above and beyond. He didn't rush through the process, was friendly and professional, and did a fantastic job. I also love that their treatments are pet- and baby-safe, and that I don't have to leave my home during service. I've seen some reviews mentioning difficulty reaching customer service, but that hasn't been our experience at all, I've always been able to speak with a live person. Robbie helped me with rescheduling and was thorough, understanding, and provided exceptional service. Just a heads up for anyone new: bugs don't disappear completely after the first treatment , it takes consistency. We've been using Axiom for about five months now, and compared to a year ago, the difference is huge. No more stink bugs! If you're wondering whether it's worth it , yes, it absolutely is. Give them a try.

I was solicited by a pest control employee of Axiom who was working in my neighborhood.....He did…read moreeverything under the sun & moon to sign me up and assured me if I wasn't satisfied, I could cancel the service....That was a boldface lie! Then my husband died, and I naturally lost his income....When I got the bill - it was $350 per application!!! The next time he came, I told him I wanted to cancel the service! I even called the office and tried calling to cancel the service....... Don't get Duped Into this trap! There are other pest companies who don't require getting locked into a contract! The people in the office are callous and are not open to discussing terminating the this "trap"!!

Nicholas was very personable explaining why he was here and and answered any questions I had. I…read morewas on my way out of town for a couple of days and asked that he secure the gate once he was finished. I received detailed service notes and pictures, I was more than satisfied with his service and professionalism, he is a great representative for Alta Pest Control. -Alfred Hunter-

Eric at Alta pest control is awesome. these guys went through some changes the past few years and…read morefor the better. easy scheduling and never left on hold.

I wish i can put 0* here. I have rodent issue in my backyard and i found out this company on google…read morereview, wish i would have checked yelp before hand. The initial assigned person promised how their bait and strategy is advanced and even have a entire village built to test the poison bait, DO NOT TRUST any of that. I paid $100/month not including several hundreds of dollars in the initial service, all they did is come and replace bait station, when asked to do more to put it under control, the only thing they did is to put snap trap inside the station, nothing more after that. they killed probably 6(visible ones) or so rodents through half year of service, i did that myself within a week with snap trap and poison. Then winter came, the rodent activity got worse, got like 8 rat holes and a collapsed stone tiles. And i told them i saw a rat peaking outside the hole the other day, and the onsite dude told me it could be anything, and if i don't take a picture of it, they wouldn't trust what i said. i mean i subscribed them for the exact service and there are holes all over a corner of my fence, do i look like i subscribed and paid $100/month for fun? Most of all, this is no way to talk to a customer, it takes years to build a trust, and only 1 second to destroy. I was willing to give them 1-2 month to give them one more try, but the dude just told me i should cancel it which i did. and the dude ended up taking away all my bait stations, including ones i owned myself, i thought i paid hundred of dollars in the initial service to get those bait station and baits and $100 per month for those. This is a company that you pay money to them for a service, and they spend more time telling you what you need to do than do it them.

Service since Sept. 22 ongoing issues since then. It seem they never can solved the issues…read more (no clue what they were doing ) Called tried to speak to a manager on 04/14 and 04/17/2023 and again today. Still no feedback from them ..