My appointment with Jenna was on a Saturday and when I arrived the door was locked. I knocked and waited 25 minutes when I got a text that I was a no show. I was not told that tte door would be locked or was given a # to text. This location was 45 minutes from my house but it took longer because of the work on 25. Then I waited in the 90 degree heat. When I got the text, I pounded on the door and Jenna came to the door and asked if I wanted to reschedule. I complained about wasting 2.5 hours round trip and then she said that I was not nice and she could not work with me. Sure, she sat in air conditioning and could not bother to check to see if I was at the door while I melted in the heat. To make it worse, she never apologized. I cannot recommend anyone who is so lazy and unable to take responsibility for her part in the trouble she caused for me. I can't speak for others here, but I recommend you don't book with Jenna. read more