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    Elite Class Pressure Washing

    5.0 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Elite Class Pressure Washing

    Gutter cleaning

    Auto bug and sap removal

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    Carolina Shine Soft Wash

    Carolina Shine Soft Wash

    (1 review)

    1 STAR I am…read moreextremely disappointed with our experience with Carolina Shine Soft Wash. We hired George after he came to our home, provided an estimate, and represented to us that his company was licensed and bonded. During the house washing, the cleaning solution ran down onto our windows. Afterward, we discovered staining on numerous windows that had not been there before. When George returned the following week, he told us that the solution he uses to clean houses can sometimes stain windows. I asked whether the windows are normally rinsed as the house is being cleaned, and his response was that we had not paid for window cleaning. Our concern was not that we expected a separate window-cleaning service. Our concern was that the solution being used to wash our house had run down onto our windows and stained the glass. George attempted to remove the stains using window cleaner and an SOS Pad, but the stains would not come off. He told us they had been "baked in" by the sun. The situation then became much more serious. More than 15 windows are now showing condensation and moisture between the panes, along with residue/staining that appears to be trapped inside. These windows were not exhibiting this condensation before this service. George later returned with a helper, and additional attempts were made to clean and scrape the windows, but the problem remained. He subsequently brought a representative from Glass Guru to our home. We understood that the purpose was to help determine how water had gotten between the panes. After looking at what appeared to be only one window, deterioration/rotting around the wood frame was suggested as a possible explanation. The representative then attempted to sell us replacement windows. This leaves us with an important question: if deterioration alone explains the problem, why were more than 15 windows not showing this condensation after years of rain, weather, and ordinary window cleaning before this service? We asked George for his insurance information so that the damage could be properly evaluated and addressed. He is now refusing to accept responsibility for the damage. This is especially concerning because Carolina Shine Soft Wash's own website represents its technicians as insured and states that its window-cleaning practices follow industry best practices intended to safeguard seals, coatings, and delicate surfaces. The company also states that it treats customers' property with care. We welcome an independent, qualified assessment of ALL of the affected windows and the cause of the seal failures. We are not claiming to make that technical determination ourselves. What we can state firsthand is the sequence of events: our windows were not exhibiting these problems beforehand; staining appeared after the house was washed; George acknowledged to us that his cleaning solution can sometimes stain windows; attempts were made to remove those stains; and we are now dealing with condensation and moisture between the panes of more than 15 windows. Based on our experience, I strongly recommend photographing your windows and exterior before hiring this company and obtaining proof of current liability insurance in writing before any work begins.

    From the owner: Welcome to Carolina Shine Soft Wash, where we bring cleanliness and care to your doorstep! Our…read moreServices: Soft Washing Pressure Washing Roof Washing Gutter Cleaning Surface Cleaning Fence Staining Painting Holiday Lighting Permanent Lighting

    Elite Class Pressure Washing - pressurewashers - Updated September 2026

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