I had my first experience with Mega Cleaners recently. Someone came and picked up my 9 pieces and…read moregave me an estimate time for delivery. They reached out again to confirm drop off, and the process has been pretty smooth. Probably the best experience I've had so far with a dry cleaner.

We had a small oriental rug that needed cleaning. Before taking it to them, I asked them if they…read moreperformed that service. They said yes. Then, after we had given them the rug, they called and asked if we would mind if they sent it out to another service that they thought would do a better job. We said sure, if you think that's a good idea. Two and a half weeks later, I was notified and picked up the rug. The edge on one entire side had been destroyed. Whoever cleaned it had stuck little tags on it saying it was damaged when they got it, but that was a straight-up lie. It was in excellent condition when I brought it in and only somewhat dirty. The other edge had some damage, but not as much. We are now pricing rug repair to the tune of $350 or more. We don't know much about rug cleaning and so, perhaps, should have known we should have taken it to a specialist. But they also should have been honest with us when we asked whether that was a service they performed. Basic honesty about what you can or can't do is a trademark of good service. So we've learned our lesson, but it's been an expensive one. I should add that during this process I called them a couple of times and was not able to leave them a message. They also have a paper sign posting COVID hours on their door, but haven't bothered to update Google search or their website. So there were a couple of extra fruitless trips and phone calls involved in this whole process, as well.

Great dry cleaning service! I dropped off my suit that had some sap stains on it from standing…read moreunder a tree for too long. My suit was ready to be picked up two days after I dropped it off. It was completely clean and ready to wear. Overall, I would highly recommend Han's Cleaners & Tailors for your dry cleaning needs in Columbia.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

My go-to dey cleaning spot. Esther is so knowledgeable and does a perfect job everytime!read more

The tailor does terrible alterations. She doesn't know what she's doing. I asked for a hem in a…read morevery expensive pair of pants and she put a cuff in them! The same pants were to be taken in at the waist and rather than do it from the sides, she removed a belt loop and took the pants in from the back to the point that the two back pockets touched. They looked ridiculous. I demanded and received a refund and had to have the pants repaired by a skilled tailor. Truly unbelievably bad experience.

These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my…read moreclothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back!

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and…read morethey agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business.

Terrible for alterations/repair services! I should've learned my lesson with my daughter's prom…read moredress even though things were resolved then. Shame on me! I took 3 items for alterations - 2 dresses and 1 pair of pants. $130!!!! The pants only required a small hem. I asked if she could keep the existing wide hem visible - yes she said. For the one dress, only needed taking in a little bit. It was ok. The 2nd dress did need altering in a couple of places. The problem is twofold. One, the quality of work is subpar at best. The pants weren't taken in enough and the one dress didn't fit as it did when she pinned it. It wasn't tailored well. Secondly, the price. At drop off I asked how much. She said she "didn't know the tailor was not there". Red flag #1 Found out she sends stuff out. Red flag #2. Ok, thinking it wouldn't be that bad; NEVER thought $130!! I feel she was disingenuous with the pricing. The pink tags on each item had instructions and a price. She said she didn't know how much. Lessons learned 1. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS 2. GET PRICING UP FRONT. 3. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS OR TAILORING WORK IS SENT OUT!

Great cleaners. The owners are friendly and the service is good quality. This particular cleaners…read moreis organic. There is also a tailoring service. Turn around time is quick. I give back by bringing back the hangers when I pick up my next set up dry cleaners clothes. Recycle your hangers people. Don't toss them in the garbage.

Brought in an expensive $1,700 Ralph Lauren coat. Leather button ties were faded and ruined. One…read moreactually broke while in their care. Never again.

This business has been in Columbia for decades and service has always been excellent. They exceed…read moreexpectations whether for the cleaning service and/or the clothing alterations. The owners are very friendly and knowledgeable about their business. Good value.

Great customer service, always so friendly! You pay for quality- they do an awesome job with…read moreeverything I bring in. They've even rushed it for me before! Favorite dry cleaner.

I called the cleaners about doing an alteration on a pair of pants. I was quoted $15. I got…read morethere and they charged $19.85. When I questioned it they said "We have to press the pants and that's an additional $4.85". I asked about doing the alteration w/o pressing and the lady smiled and said, "We can't do that". They quote a reasonable price to get you to the cleaners and then upcharge. The quality of the pressing was 3 star at best. Still had wrinkles in the pant legs. Ended up having to iron the pants myself.

We travel between Manhattan and Highland regularly and prefer this cleaners, not merely for the…read moreprices but mostly for the attention to detail. My husband's shirts are a bit larger than standard and this is the only place where his collars are perfect. As for alterations, Susan's eye is most incredible. We have brought her various items ranging from restructuring dresses to creating headbands for a toga party to tailoring tuxes and each time, the end result is perfect.

My daughters and I take all our alterations to them. The lady who works in the store is super…read moresweet and friendly. I have been a customer for many years. Great service!