This place has always provided excellent service and they recently computerized their system which…read morenow provides email notifications. It's a great deal to dry clean 5 shirts at a time IF YOU HAVE A COUPON. They used to do this auromatically but just stopped the practice which is a bit annoying. Plus, they provide free dum dum suckers and dog treats.

Dear Community of Excelsiior/MInnetonka/Shorewood/Chanhassen, WOW what an incredible experience,…read moreboth in my business shirts, pants, suit coats and every week cleaning.... incredible focus on quality..... so, I brought my sectional sofa covers in for cleaning, really nervous as to the ability for Hour Glass Cleaners to do the job, and to have what was a very expensive sofa cover job without shrinkage and to get out sweat/dirt/red wine stains in the multiple covers...... I was amazed... .not only does LAURA the Manager deserve a raise... but she filled me with confidence and that she herself would do the cleaning... I cannot tell you how impressive she is with her ability to deliver on her promise and that I will always bring my cleaning to her and Hour Glass Cleaners of Excelsior... THANK YOU LAURA... YOU ROCK.... YOU ARE AWESOME AND THANK YOU FOR YOUR CARE AND CONSIDERTIONS...... 1

Amazing and wonderful and kind tailor! They do a wonderful job from alterations to make clothing…read morefit properly to fixing a zipper jam. I embarrassingly jammed my zipper on my jacket which I couldn't get unjammed and I thought it was hopeless, so I brought it here...and the lady I didn't get her name unjammed it in a jiffy...free of charge. Wow! Now that's customer service. Thank you, thank you, thank you!

This was my first time coming to Stitch It and will be the last. I had an okay experience, but no…read morewhere near a good experience. Experience: I have never had any of my clothes altered before so I didn't really know what to expect. We walked in and no one came to help us at first. We waited a few minutes and a lady came from the back. She was not friendly and not talkative. Whenever she would talk she would whisper and I couldn't hear her at all. I got up and the measurement table and I wasn't directed at all and I didn't know what to do. She put pins around my ankle and said "okay". That was it and I asked if I could get them brought in as well and she sighed. I got two pairs of pants brought up and in, payed for them and then left. A week later I got there and the same thing happened; no one came out and we had to wait. A different lady came out and gave me my pants. I tried them on and one was okay, but not brought in enough and the other was terrible. I asked why this one was altered from the ankle to the knee but not from the thigh to the waist. They said they couldn't do that on that pair of pants but now that pair of pants is ruined. I left and won't come back. Store: The store is small and inside Ridgedale Center. It is in a convenient place. They have 2 changing rooms and that about it. It is not great looking but it was clean. Customer Service: The customer service here was bad. Both employees we talked to were quiet, non informational, and just plain unhelpful. They didn't help explain the procedure, explain anything they were going to do, and were unhelpful when the product came back poorly. Overall I would say to go somewhere else to get your pants brought in or anything of that nature. I can't say for anything else they do but I myself had a horrible experience.

I want to give this devoted tailor, a huge applause for sewing my custom Mother of the Groom dress…read moreexactly the way I envisioned it. Everyone at my son's wedding absolutely loved it! Her and her husband's patience and attention to every specific detail I requested were truly appreciated. This lovely lady is highly talented and experienced at creating customized clothing and even repairing older clothes beautifully. Their pricing is also very reasonable, which made the whole experience even better. I was beyond impressed and honestly felt like they made my dress with the same care and love as if it were their own. Highly recommend them to anyone looking for quality work and heartfelt service!

I went to a laundry mat near my house before this one. The one near my house did not have an ATM or…read moretake any car payments. So I looked on Yelp and found this laundry mat that said it takes card payments. It was a relief for me because I didn't have to drive to the bank to take out money. When I got there, I tried 4 different washing machines and all 4 did not work... I decided to just take cash out the ATM which charged me $3. I don't see a point of having machines that take card payments when they don't work. Other than that the place was clean and they have one bathroom for people to use.

Laundromat is fine, but I was verbally attacked by a woman while I was checking my laundry. She…read moretold me I was lost and didn't know what I was doing. She was doing her laundry and was very hostile and belligerent. I will not come here again. I don't come to do laundry to be verbally assaulted

Personally it's a good business and i use this laundromat but the area is very sketchy. I wouldn't…read morerecommend

We took my daughters wedding dress here for alterations. She did beautiful work. It was an…read moreorganza dress with several layers and it turned out amazing.

Best alterations! My wedding dress could not fit more like a glove. I did A LOT of research prior…read moreto booking an appointment and I could not recommend Imagine Stitch enough. She listened to all of my requests and made me fall more in love with my dress! She also fixed up my Mother's veil for me to wear on the big day. The shop is very clean and cute. She knows what she's doing!

So accommodating and did a wonderful job! Highly recommend. Definitely check this place out.read more

Lena is an amazing seamstress and can fix it alter any item of clothing I have brought to her! She…read morehas altered, hemmed or repaired jeans, dresses, hoodies and coats for me!

My daughter needed a new zipper for her formal dress to be worn at a wedding. I contacted her via…read moreFacebook, and she was very responsive. Didn't have to make an appointment. When I dropped off the dress, she knew exactly what to do without asking any questions. Got it back within a few days. She mentioned she is quite busy during wedding and prom season, so make sure you don't wait for last-minute alterations needs yo be done. Thank you Anita!

Have gone here twice now to have dresses hemmed. Easy to book an appointment online and got in same…read moreday. Love the location since it's easy to locate and not busy. Quick and got my dress sooner than I expected both times! Will definitely come back in the future.