Terrible customer service, not friendly at all, seemed racist; not a welcoming business. Avoid at…read moreall cost!

Wright's is family owned and treats you like family. (That is, if your family also has excellent…read moreskills in customer service and flooring services:) Ron installed a stair runner for us and he did a beautiful job. He was very fast, efficient, had obvious experience and was super friendly to boot. We would definitely recommend this business. Their prices are fair as well.

I called Medlock and Associates for my project in Mars Hill. We renovated a 1930s rock schoolhouse…read moreand they were the only firm that got back to me. They ran the load to determine the added supports needed to complete the loft apartments in the previous gymnasium. From then on, they are the only firm I call. I'm also an active real estate agent in the area. They provide accurate information to my clients on the homes they are under contract on to help them make the decision whether they want to buy the property or not based on the needed repairs. They also share their list of contractors in the area that can repair any structural issues. Their skillset is invaluable to anyone who comes across a structural issue. I highly recommend to my friends, family and clients.

I was working with a contractor on an issue where the screened in porch on my house was coming away…read morefrom the main house so he looked at it and said that he recommends an engineer to be involved. Sounded good to me and he had an engineer that he has worked with before. He sat up the appointment and I met him and the employee from Medlock who both the contractor and Medlock employee led me to believe that he was an engineer. The Medlock employee took photos and some measurements and the contractor told me that it would be $500.00 then when we were all leaving the contractor and the Medlock employee said it would be $750.00. Then I get a bill where it showed that the person who looked at the house was a Project Manager and the letter had an engineer stamp on it and a hand drawn picture of the deck with what appeared to be supports to take it down. I called the office to inquire why a project manager and not an engineer looked at it and charged me $750.00. The Office Manager said that is the way they do it, send employees out and then they stamp it with an engineer stamp. I questioned had an engineer looked at the property as it was my house with a very serious issue, her reply was that the project manager talked to the engineer. I am new to Asheville but feel like this is very deceptive practice and when I called the Operations Manager she said that they do it all the time. My concern this was a very serious issue with my house and the Operations Manager said that there is a seal on the letter even though the engineer never looked at it. I have never had an serious issue with my house like this before but I do not feel like a 1 paragraph letter with a hand drawing on a serious issue that didn't give me an option to repair or a plan to rebuild.

:Very poor service - did not fulfill their contract…read more Laura and Robert Uherka of Simply Change mishandled my move 20 months ago. They present themselves as a full service packing, organizing and moving company.  We had a written agreement,  I paid in full. They packed very haphazardly. Items were broken or damaged while being unpacked. Furniture was broken and/or not assembled properly. They did not complete the unpacking in the first day, as promised, and never returned to complete the job. When presented with a list of the damages, they promised to resolve the issues, and never did.  Damaged items that were removed from my house to be repaired or replace have never been returned. Save yourself time, energy and money. They are not to be trusted.

We needed a vacation rental furnished and we were so glad that Robert and Laura were able to…read moreaccommodate us. We do not live in the metropolitan area so really had to rely on them to make sure the deliveries got to the storage unit, and to move all the items to the property and set it up. There were times when we had emergencies when deliveries would show up but the storage unit was unavailable. Robert was kind enough to show up at a moments notice to solve issues for us. We are happy with how it all turned up and are very glad we used Simply Change.

Overall, I am now fairly happy with my deck. The stain I used blends nicely with the rest of the…read morelog cabin. My work with DDK construction could best be described as rocky. A few things I would recommend for anyone working with DDK. #1. Do not accept the estimate as is. Look over the estimate and make sure that everything is spelled out, especially cost of labor versus materials for every aspect of the project. #2. Make sure that they say what they are going to do, and then follow up by doing what they said. I think they are about 25% too expensive on their rates. Their labor costs are way too high, it's likely a very large cut is going to the owner. I have another fencing project that I need completed, but I will not hire , nor do I recommend DDK. I will finish with a quote from the owner regarding this review, "You're going to remove it! Bad review that you wrote or did you also lie to me with that?" Caveat emptor.

As first-time out-of-state homebuyers moving to Asheville, taking a leap of faith on vendors while…read moreliving across the country felt incredibly risky. From the very first phone call with Leicester Flooring, though, we immediately felt taken care of. What started as a quote request quickly turned into a warm welcome to Asheville, they were genuinely kind, helpful, and made us feel excited about planting roots here. We hired them to uninstall old flooring and install carpet in two bedrooms, and having access to the Shaw Pet Perfect line mattered a lot to us since we have a dog. Their pricing was fair and reasonable, but what stood out even more was their professionalism and follow-through. Because we were still living out of state during the installation, we had to put a tremendous amount of trust in them. They absolutely delivered. The carpet looks fantastic, communication was easy, and they followed through on exactly what they said they would do. Since buying our house, we've worked with a wide range of contractors and vendors for home improvements, and Leicester Flooring has genuinely been one of the best experiences we've had: on time, on budget, easy to work with, and (refreshingly) without delays. For anyone local or moving to the area, I would highly recommend Leicester Flooring. They helped make a stressful season of transition feel easier, and that means a lot.

We were extremely pleased with Leicester Flooring in Hendersonville. Customer Service is top…read morenotch. Steve Brady was great to work with. He answered our questions and gave useful tips on choosing flooring. They have a wide variety of flooring to choose from and a spacious showroom with samples. They did a great job in installation this week. Their pricing is reasonable. I give them a 10! Top notch organization!!

If a service is excellent . . . I like to take the time to write a review. Life is busy for us all…read moreand so many little things grab at our time and attention. And IF a provided service and / or product takes things a Definitive Notch above Excellent . . . Well then it is my great pleasure to brag on these guys. Talk about an exceeding of expectations. These guys Rock. Plain and Simple. Over the years I have dealt with varied Concrete Contractors in contracting several houses. Some better than others as with all things. Got a price from a previously used decent provider. He's busy so the price just stupid ridiculous. Another guy previously used - "Let me call you back . . . " Not to be heard from again. Busy. I get it. "Can't do it all and it looks like things will stay busy" - Maybe A random Google search brought me across Above All Concrete. After an online inquiry, it was shortly thereafter that Denis came out and assessed the challenging large slab and footer shelf that I needed. There was a clear plan that was provided, a description of the entire process, start to finish. And a Very Fair Price. In light of the finished product, An Excellent Value, that I am certain of. My project had setback after setback dealing with Engineering hiccups among others. Several times after All Above having scheduled the Concrete Trucks, Labor, Pump, etc I would have to once again ask to push things back. 4 times this happened and I felt terrible about it. And there was ZERO hint of the Office Scheduler feeling put out. That is RARE. For me it is. Through the process of the initial quote, the price, the followup, the numerous questions that arose from the engineer, contractor, myself, . . . Numerous - Denis not once failed to answer my call or promptly respond. Rare indeed. Ruben the owner is Kind, Communicative, Humble, Accommodating, Family Man. And he has put together one Heck of a Team. And ultimately, the hard work, and the Intention, the Attitude, the Care, and yes the craftsmanship. Concrete can be halfway done like anything else. And like a lot of things, A lot can be overlooked if One doesn't know or isn't aware. Homeowners Especially . . . It's the little things that add up into a Damn Good Finished Product to stand back and be Really Really Pleased with a things such as this that can turn out a number of different ways. I am quite peculiar in things being done right. These boys do it Right. It is Neat. Professional. And simply get the Job Done. Branson Bullman Asheville, NC

After I paid the close to $2000.00 extra to put perforated tubing and stone around the pad to…read moreprevent any kind of water damage, I recently found out that they didn't put perforated tubing where they were paid to. I now have water damage and water coming into my garage that I paid to prevent. I called the office and they are ignoring me by not calling me back and I spoke to and messaged Dennis the foreman and he to is ignoring the the problem. In all I paid close to $14,000 and did not get what I paid for.

I've worked with Gerald on multiple occasions. He is a very straightforward guy, does what he says,…read morealways follows thru, etc. which is great. So if someone made him mad, I can't imagine the lengths that they went to to get him there. But quite honestly, that's beside the point. The trims and moldings that his operation turns out are world class. There's a true reason that his clients include some of the areas most notable construction outfits. He doesn't have to sell his work to individuals like myself, heck I just picked up an order that was $95 for a few pieces I needed to finish up a project. The first order was only a few hundred bucks. I'm more than happy that he and his family run their business the way they do (no order too small, selling to individuals like me). I love working with them simply because it is so easy, and he's super patient with me (I'm no pro) so sometimes it takes a few trips for me to get all the info he needs and he's never been nothing but professional to me. This is truly a five star operation, with 5 star product, period. If your looking to step up your projects you'd do good to do business with Smokey Mtn.

Everything leading up to picking up my order was great, Gerald was easy to work with, incredibly…read moreknowledgeable, and I thought the price was great. I ordered 130' of baseboard and shoe moulding, for $350. They called me to let me know the order was ready, and at 4pm I left work early to pick it up. I showed up at 4:30 to a locked door, no cars, and a sign on the front saying "open from 8am - 5pm". Obviously, I was a little put off by that, but what else to do but leave and go home. Hour wasted. I showed up this morning and told them what happened. I expected, at a minimum, some apologies, but really I think a few dollars off the order would've been appropriate. What I got was Gerald screaming at me, and telling me to get into my car while approaching me red faced angry. Here's the conversation (as I remember it - I understand that I'm biased) that triggered this response: Me: If it was up to me I would leave, but my wife says we need this order. I can't believe this mess. G: Well it's not my fault the sign is wrong Me: Well it's not MY fault! (btw, HOW is it not his fault - he's the owner!) At this point he grabbed a bundle of wood off the top of the car, said he wouldn't work with me, yelling and telling me to leave. Once I got in the car he slammed it shut and told me to get out. His words and body language made it clear he was as furious as you can get. I didn't stand there refusing to leave, I was ready to get out of there. His daughter shooed him away and made every attempt to remedy the situation - I did end up buying the wood (I did NOT want to, but I'm under a tight deadline, not much choice). Oh I forgot to mention that Gerald's wife was also a part of this - telling me "I'd better leave, he's upset" and when I said "An apology was all that was needed" she said "I'm not sorry!" - which I believe! So that was my experience. I hope yours is better - or that you shop somewhere else.

We paid a total of $54,858.87 in full for custom cabinetry, delivery, and installation. Ms. Andrea…read moreLeigh Martin has cut off all communication with us, is refusing to provide the location of our paid-for property, and has threatened to resell it. The Core Issues: * Paid in Full for Potentially Non-Existent Goods: We are currently on our second licensed builder for this project. Our first builder paid Ms. Martin / Meliora House of Design in full for our cabinetry. Despite that, she attempted to alter contract terms, wanting us to sign a new agreement and pay additional fees. Crucially, I contacted her designated cabinet builder, who advised that our cabinets were never actually built. * Police Intervention: When Police contacted her regarding the withholding of our property, she claimed that only our current builder could pick the cabinets up. However, our builder has no contract with her, and she still refuses to provide a physical pickup address to us (the rightful owners). * Additional Conditions: Andrea has stated in writing that she will consider our $55,000 worth of cabinetry "abandoned" and will pursue "resale" within 14 days, all while blocking our ability to retrieve them. Law Enforcement, Public Records & Legal Actions: * Department of Justice: Due to the nature of these business practices, a formal report has been officially filed against Ms. Martin with the Department of Justice (DOJ). * Federal Court Action: On March 17, 2026, a federal default action was entered against Andrea Leigh Martin and Meliora House of Design, LLC in the Western District Court of North Carolina, stemming from a massive $250,000 judgment claim. * Extensive Liens: Public records reveal that Ms. Martin currently has 6 active liens filed against her. Summary: Andrea Martin took a massive up-front payment, failed to deliver or install, misrepresented production status, and used threats of reselling cabinets we paid for--which her own designated cabinet builder confirmed to us were never actually built. To clarify her spin: she messaged our current builder to pick up the cabinets, but proceeded to change the pickup location and stipulations over and over until they understandably refused to engage further with her erratic runaround. Please note that on previous negative reviews, Andrea consistently blames the customer and claims she made "upgrades at no cost." To be clear: she did not provide any upgrades to us--and it wouldn't matter, because she never produced or delivered the cabinetry required by our contract. Also, be cognizant of any positive reviews that fail to mention Andrea actually completing or delivering physical work. Furthermore, Andrea claimed she had counsel and advised us to go through them. We would have happily done so, as we don't believe any ethical attorney would advise a client to do anything other than deliver the goods paid for in full. Despite her bluster, no legitimate legal representative has ever stepped forward to coordinate a resolution. Andrea will rightfully state this process has been drawn out over a 2 year period. In that time, we thought we established a "friendship." Unfortunately, as you can see from other reviews, that doesn't seem to matter. Due to the significant delays Andrea Martin has caused, we have had to hire a new cabinet company. In addition to incurring that expense, we were informed that her measurements were significantly off.

Ask for Kenny Midgett and KNOW you are in good hands. He delivered a stress free kitchen renovation…read morein the toughest of times. Both my husband and I are artists and quite particular especially with details. Our project came out better than expected and on budget! Next up.....the bathrooms!