I was referred to this practice my general dentist because I needed root canal therapy. From the…read morefirst visit here for my consultation to the actual root canal therapy everyone here was very helpful and friendly. The actual procedure went smoothly and the Doctor kept me informed of everything he was doing. Would not hesitate to come back here. And the best part was the root canal only cost me 267 dollars and I have 6 months to pay with no interest !!!

Doc called today to apologize that "I" misunderstood my recent visit was a consult not a root…read morecanal. Never apologized for his actions or offered to waive fees. This wasn't MY error. It feels like a legal scam. My dentist sent me for a root canal not a consult. Guess he doesn't trust my dentist evaluation. After this I won't go back here.

This is My dentist office in downtown Middletown. I see Dr. Alicia Voukides here and she is…read moreamazing. She is very knowledgeable, compassionate and kind. Definitely the type of dentist you want. I have been to many different dentist and this place is the best so far. Can't forget the Receptionist at the front desk , she always so sweet.

Very pleased to call this my dentist office!! The hygienists are always so delicate while working…read morein my mouth! I have been to many dentists office where I leave with my gums bleeding and in pain. They always let me know step-by-step what they are doing even though I'm aware of the tools they use, they still assure that I am comfortable and if anything is wrong to let them know. The doctors always come in and explain everything!

Dr.Lin and team are the best! I'm very satisfied with the work they have done.I'm referring my wife…read moreto them also. THANK YOU DR.LIN YOUR THE BEST!

I have extremely sensitive teeth. Dr. Lin and Kim treated me like the baby I am when it comes to…read moreimplements inserted into my mouth. I recommend this practice as highly as possible. Can I give more than 5 stars?

staff and Dr are amazing making sure you feel ok. very professional…read more I recently moved to a different town but I continue to go to the same dentist for his high quality of service.

The staff is excellent. They are very professional, knowledgeable and courteous. The office…read moreenvironment, on a whole, exudes warmth and friendliness. I'm very pleased with my service.

My husband and I started coming here when we lived in Cromwell just over 15 years ago. We still…read morecome here today even though we have moved to Hebron. We are patients of Dr. Massoumi's and all of the staff is great. My husband requires some special consideration and they have always been accommodating. Highly recommended!

Always professional and attentive to their patient…read more Office/rooms are clean, organized and with the latest equipment. Totally recommend.

Amazing Dentistry great people exceptional care. Go outta there way to meet all your dental needsread more

From the minute you enter the staff is friendly and professional. Dr. Shapiro is passionate about…read morehelping patients and it shows in the quality of care that he provides

On the end of the consultation for a root canal, I was given an estimate of what my cost share…read morewould be. That is what I was prepared to pay. On the day before the procedure, someone from the office called to confirm the appointment. After the procedure was done, my cost share changed without anyone telling me in advance. The person that called a day prior should have informed me of the exact cost share, especially since it changed from my original estimate. The fact they didn't isn't good business at all. That's not a good way to treat a patient. On top of all that, when I told the person what I was told initially, she coldly said "it was only an estimate and if the insurance pays more, you'll get a refund... If the insurance company pays less, you'll get a bill". NOT a good experience at all with the front desk/billing people. On the other hand, Dr. Andrea Fiori did awesome work and is the best. My advice, train/retrain the front desk and billing people on how to treat customers.

Meriden Office/Dr. Demsksy: I have been to this office for more than 3 root canals and multiple…read moreconsults and follow ups--The Office manager- Scott, is one of the worst customer facing staff members I have ever had to deal with. He is condescending and gaslights at every turn; he treats clients like CRAP. It happened to me, and I have overheard him on the phone with patients many times while in the waiting room. He is AWFUL. None of the staff are particularly pleasant to work with, they don't return calls and can never present you with any helpful information. My last root canal failed within a month, and I just had to have an extraction and will need a future implant. The office said they would refund my out-of-pocket costs on the procedure and then refused to return the entire cost using manipulative EOB explanations that were irrelevant. I will not be returning and would not recommend going there.