Called on a Thursday morning to ask about 1-day service because of a last minute formal attire…read moregathering - told me no problem! Come on in and we'll take care of it. Would be ready for pick up on Friday at 2. Arrived Friday at 2, my husband's suit was perfect and ready to be worn. Service is kind, clearly outlined and quick! In addition to dry cleaning, they offer alterations as well! This will be our go-to spot now :)

Accommodating and good service! They didn't charge me when an old pair of pants was coming apart…read more Very courteous.

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

Handicraft cleaners will be the only place I take my clothing for alterations, cleaning, or any…read moreother service I may need! Not only are pleasant and prompt, the quality of their work for the price is unbeatable in my opinion. I never have to worry about my clothing in their hands! Photo below shows their work with taking in a waistline and hemming up a skirt that I wore this past weekend as a bridesmaid (I am wearing a corset & skirt in the photo). They also steamed/pressed my top and skirt for free. In all, alterations cost $75 with a 1.5 or so week turn around (they could have gotten it done much sooner, but I was in no rush). In my opinion, that is an incredibly fair price for the absolutely incredible work they did! My skirt fit like a glove....better yet, it was a one and done deal. They got it perfect the first time and I have never gotten more compliments on how something has fit me. Recommend them so much so I am writing this review before I drop off items for service! Don't waste your time getting burned by other cleaners/alteration spots. Handicraft Cleaners gets it right the first time and every time!

I get my comforter dry clean here. It's an extra large giant fluffy one they do such a good job. It…read moresmells so good and it's only $22 for an extra large everywhere else at the beach is usually around 40 and takes twice as long.!!!

Amazing service at an amazing price! The Puerto Rican lady is incredibly warm, friendly, talented,…read moreand knowledgeable. I always enjoy bringing my clothes here. Best in Town Cleaners 2771 Monument Rd Jacksonville, FL 32225 United States

Ruined pants , customer service was aloof, rude and not respectful. Expensive pants with no…read moreproblem with cleaners before until the color was 4 times lighter in the seams of the inner legs and the back of the pants. Ruined , very disappointed , will not be back .

Great prices, Good Quality, Swift Service & Never had a Problem! Tell them Ron sent you cause I'll…read morebe there tomorrow!

NOO! The manager "George" here is awful, his employees agreed. My 160$ pants were somehow ruined. I…read morewas given the phone to speak to him and he was incredibly defensive, blamed me, and wouldn't let me speak. Do not come here.

I dropped off $65 worth of dry cleaning, including my military uniform, with a clear pickup date…read moreand time. When I arrived as scheduled, I was first told it would be an hour late, then informed it wouldn't be available until the next day -- no explanation, no apology. The staff, particularly the front desk employee (whose name began with "D"), was rude and dismissive. I was then told I could go pick it up myself from the plant where they outsource the cleaning -- a 25-minute drive each way. I ended up spending an hour driving to retrieve my own order, and when I asked the owner for a reasonable price adjustment for the inconvenience, he refused, stating he couldn't give it to me "for free" -- even though I never asked for that. He eventually offered a $15 credit for my next visit but made no apology and showed no concern for the inconvenience caused. I paid the full price, received poor service, and was treated with indifference. There was a complete lack of professionalism, accountability, or basic customer courtesy. I would not trust this business again -- especially if your items are time-sensitive or important.

This place was really disappointing. I came here looking for alterations as a complete huge glass…read morepanel advertised. I went in and the gal who greeted me initially thought I was coming for cleaning and when I explained I needed alterations she became rude and pointed to a small hand written sign near the top of the door stating they aren't doing alterations anymore. This sign was way above my 5' tall head so I didn't see it. I don't get why she had to be so rude when a simple 'I'm sorry we're not doing alterations anymore but you can take your items here's or something wasn't an option.

WARNING/ALERT: Please do not patronize Oceanway Cleaners & Alterations, located at 2467 Faye Road,…read more#3, 32226 (Selina Plaza at Faye Road & Alta Drive). I feel I was overcharged and scammed by the owner (male). On March 11, 2026, I dropped off six garments to be hemmed only (2 jumpsuits and 4 slacks). The owner asked me if I wanted the brand new garments "pressed." Before I could respond, he said "I press for you, no worries," while flailing one arm. I assumed he was gonna do it as a courtesy. He told me the items would be ready on March 30th and I would receive a phone call letting me know. No phone call was received. On April 2nd I called to inquire about my garments. I was told they were ready. Upon arrival, I was shocked (to say the least) when the owner told me my total was $197.00! For six hemmed garments. No other alterations. This man told me the hems cost $26/item, plus "pressing" costs $16.00/item. He OFFERED to press the garments. I didn't ask! After I complained, he gave me a 10% "discount." I paid $177.00 to have six items hemmed ONLY (plus the cost to press added). Three of the four pairs of slacks were TOO LONG. They were not hemmed properly, and two pair didn't even appear to have been hemmed at all. I AM UPSET, to say the least. My husband returned this morning, April 3rd, to confront him about the exorbitant pricing and was only offered a $16.00 refund for "pressing." I'm still out-of-pocket $152.00...for hemming six pants (unlined pants). Average pricing in Jacksonville, FL for hemming, per Google: In Jacksonville, FL, the average cost to hem pants typically ranges from $10-$16 for simple hems for casual pants or jeans, while more complex work, such as lined trousers, cuffed pants, or maintaining the original jean hem, often costs closer to $25-$30+.

COULDN'T Recommend this place enough! It is the true embodiment of family business met with quality…read moreand precision. Mr. Gus and Mrs. Soona have helped my family and I time and time again and always do so with a smile on their face and extreme care! If you're in need THIS is the place to go!

My daughter is getting married next year and wanted to use parts of my wedding dress to make a…read morereception dress for herself. Unfortunately, my dress was never cleaned or preserved after my wedding and after 30+ years had terrible stains. We decided to take a chance and try to have it cleaned to at least use some parts of the dress. I found Oceanside Cleaners and had a few chats with Clare about what could be tried. To say I am shocked would be an understatement. They did an amazing job, even trying a second time on a few of the more stubborn stains to basically make this dress from 1993 almost look new again! We have scheduled time with their seamstress later this month to make the changes my daughter wants for her dress! Can't recommend them enough, this job was priceless for us but also very reasonable for the work done!

Oceanside cleaners are one of the best cleaners I have ever used in California and especially in…read moreJacksonville area. So professional so fast and I cannot believe they got these stains out. Great customer service.