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    Elite Elder Care

    3.7 (6 reviews)
    Closed 9:00 am - 6:00 pm

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    Creekside Oaks Retirement Community

    Creekside Oaks Retirement Community

    4.1(14 reviews)
    4.2 mi

    January 2026: My mom has lived here for 6 years. She has loved it and is sad to have to move due to…read morevery declined health. She always enjoyed spending time in her beautiful apartment and gardening and sitting out on her lovely porch with a view of nature and a gorgeous pond/nature reserve! She always enjoyed the food too. There are lots of fun activities and though she didn't often join those, the staff all still got to know her well and showed such care for her making her feel a part of the community. The other residents are lovely as well. Front desk, kitchen staff, servers, housekeeping, facilities, and management are all SO KIND. We lived close by and were there often and can attest to how well run and great a choice Creekside Oaks is! It's also very reasonably priced for Folsom. They've also renovated the apartments with new paint and flooring. Highly recommend! Also, COVID was handled well but as in most senior care places there was staff turnover from how stressful that was. Natalie (current Director) and her team have improved a rough patch that followed that matches the time of most negative reviews. It's back to being a great place!

    Creekside Oaks is a wonderful place! I had to move my mom from her home of over 50 years. She had…read morethe beginning signs of dementia but wasn't ready for assisted/memory care. She made friends quickly, participated in activities and gained some much needed weight on the delicious food! Natalie, Scott, Dean and all the rest of the staff have created a warm, safe, enjoyable community.

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    Creekside Oaks Retirement Community
    Creekside Oaks Retirement Community
    Creekside Oaks Retirement Community

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    Pine Tree Villa

    Pine Tree Villa

    4.6(11 reviews)
    4.6 mi

    My mother recently passed away, having been a resident for the past 3 years at Pine Tree Villa…read more After a terrible experience of several months at a different, more expensive, nearby private facility, I knew the first time I entered Pine Tree Villa this was where I hoped my mother would live. Even though modest and not recently remodeled it is clean and comfortable and depending on the time of day, smells like something delicious is being prepared in the kitchen. She received the best care I could ever have hoped for. The staff were caring and respectful with all the residents, responding quickly to their needs and just 'being there' when required. They routinely performed welfare checks throughout the day and night. Some of the staff shared meal preparation duties, creating nutritious, tasty meals 3 times a day with snacks between if requested, as well as honoring individual requests (my Mom liked Ensure in her coffee and oatmeal). Lynn, the owner, and her staff are in constant contact with one another and with patient's family (if needed). Because of that, Lynn was able to alert me to specific changes in my mother's demeanor which allowed me to be present when she breathed her last breath. Lynn was always available by phone, if not personally, and is an exceptionally kind, competent and responsive individual. I had peace of mind knowing my mother was being cared for in this well managed, well organized, comfortable facility with exceptional staff where I felt welcomed as part of a family. I often told Lynn that if the time ever came and I should need to live in an assisted living facility, that is where I would want to be. I am forever grateful my mother received such loving care.

    I am at Pine Tree Villa every day because a close relative lives there. Very caring staff, always…read morehome-cooked meals, people smiling. Having volunteered at a lot of care homes (therapy dog visits) Pine Tree Villa is clearly number one on the list for me. Caregivers who worked there 15+ years ago still work there and that alone is telling a lot. My recommendation is to not look at how fancy a care home is but look at the care itself. That's what truly matters. My other recommendation is to get on the waiting list when you feel it could be close. Don't wait until a major fall or other emergency happens. You can always say no if you feel it's not quite time yet but, as the scouts say, be prepared. I am glad we were. Check them out, go there, then if still in doubt maybe ask if you could talk to a close relative of another resident. Many like me are gladly willing to talk about their experiences. To me Pine Tree Villa is like extended family.

    Oakmont of El Dorado Hills - Community front entrance

    Oakmont of El Dorado Hills

    2.5(18 reviews)
    4.7 mi

    My relative deserves to have a little dignity as the ageing process takes over. The staff always…read moreresponses to our requests to changes needed. Their happy demeaner helps lift spirits. Engaging in all the versatile activities is a great way to live.

    My mother moved into Oakmont of El Dorado Hills in mid-October 2025. We gave notice she was moving…read moreout in early April 2026 although our decision was made a few months prior. All trust was lost within the first 3 months of her arrival, and this review is to help others who are considering Oakmont of El Dorado Hills for the care of their loved ones. There is no claim they did anything illegal, nor that she had poor care, this review is about the moral and ethical relationship between a family and the care home they trust for their family. Following the first 3 months after the contract was signed, the payment debited was always more than what we were expecting. Although my brother who lives locally was nominated as Primary Contact, the Business Office Director agreed he would be happy to discuss mom's care with any of her children. He was contacted mid-December and queried about the continual surprises with invoicing. First step was to request the invoice breakdowns for the billing periods which I finally received after numerous chases and phone calls. Explanation for delay? My emails were not being received so an IT issue. The errors found on the billing were many. The room rental charge was being invoiced at $200 per month over the contracted rate. The Care Fee had been double charged in December. These two errors alone exceeded $1200.00. Although the contract was signed in early September to secure the room, Mom did not move in until mid-October. She was billed for 6 weeks at full rate for an empty room which we understood to be 'standard practise'. We have since found this is not an industry standard. No meals eaten, no housekeeping or laundry required, and yet still full prices charged. Upon reviewing the contract, there was contractual requirement for a reduced rate when the room is empty, but this was not given. Upon querying with the Business Office Director, a $5.00 per day amount was credited for the empty room. Illegal? No. But ethical or morally fair? By mid-January 2026, I had submitted several more queries from being charged for 2 rooms at full rate on the day of a room move to why a discount that was given on the first room she occupied was then taken away, without notice or comment, when she moved to a more suitable room. The final breach of trust came at the end of January when it was decided by the Business Office Director and Facility Administrator that they were unable to communicate directly with me anymore. I was not the nominated Primary Care person so responses to my queries went to my brother who had to forward them on to me. From mid-December it was OK for me to discuss billing, 6 weeks later it's no longer acceptable? This is one way to stop awkward questions I suppose. In this last communication of 27 January, we were promised no more billing surprises, in writing. The following day we were informed by the Health Services Director that my mother's Care Fees had been reassessed and were going up immediately by over $700 per month. This following an assessment in December when it was confirmed they would remain the same. I'm not sure whether the Business Office Director does not communicate with his fellow Directors or he deliberately intended to mislead us with his no more surprises confirmation. Neither option is good when your family care is under consideration, so we decided at that time Mom needed to move out. If you are reviewing Oakmont of El Dorado Hills for one of your loved ones care, do ensure you fully understand their charging basis as it is solely focused on their profit. Fairness is not in the equation. Not illegal, just unethical in my opinion. Reviewing every line of every invoice is critical. If we had not scrutinised the invoices, I am positive Oakmont would never have identified the series of overcharging and billing errors we experienced. Credit was received but not once did we receive an apology, or explanation, for these errors that amounted to almost $1500. in just 8 weeks of residency. Be very wary.

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    Oakmont of El Dorado Hills - Lobby

    Lobby

    Oakmont of El Dorado Hills - Living Room

    Living Room

    Oakmont of El Dorado Hills - Community garden

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    Community garden

    Elite Elder Care - retirement_homes - Updated June 2026

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