We built out a patio covering in our backyard and it looks really nice. The quality of the build looks solid (time will tell of course). Elite was honest in explaining what we needed and why. Their project manager, Sam, was great to work with and he provided detailed diagrams of the layout. Installation was quick and clean. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

We had Elite Exteriors install a patio cover at the back of our house. The back faces West and it receives the afternoon sun. The 12 foot by 16 foot cover provides us shelter from the heat and it is comfortable to be out back in the afternoon. They did a professional job that blends in well with the color of our house. It's like having another room in the house. read more

Elite Exteriors - Our patio cover - Patio Coverings Near Me - Santa Clara, California

We had a 4 season sunroom, it's a great addition to our home, looking forward to many good times in there. Elite Exteriors did a great job. read more

Elite Exteriors - Exterior sunroom - Patio Coverings Near Me - Santa Clara, California

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Elite offers a high quality custom manufactured pergola that offers great features for sun protection, comfort, and convenience. The installers are highly skilled. The company was helpful in assisting with gaining HOA approval, which included several specific requirements including diagrams and documentation. read more

Updating my review to say that Sam contacted me to apologize for the poor communication and that was not the norm for them. He expressed some personal issues that caused his poor communication and wanted to make up for it. He came out to inspect the project himself, schedule additional work to correct the leaks and also offered to do some patching and painting from when they removed the old cover (no cost to me if I provided the paint). This was not part of the scope so it was a nice gesture. We've since had a lot of rain and no leaks. In the end, I am very happy. read more

Elite Exteriors - Before with open slats. - Patio Coverings Near Me - Santa Clara, California

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After consulting with multiple patio cover contractors, I chose Elite Exteriors to install a 14'x11' patio cover for our backyard. Here was my experience with the team: 1. From consultation to signing the contract, Stan was very accommodating and was responsive to my questions. 2. Upon signing, the project manager Sam was responsive to my questions and was able to hash out communicating with San Jose for the design and permits. 3. During installation, Sam was accommodating to my feedback and changes. Permit inspection and approval passed with flying colors. We are very happy with our new patio cover and would gladly do business with them again! read more

Elite Exteriors - 14'x11' Louvered Patio Cover in matte black - Patio Coverings Near Me - Santa Clara, California

Sam and his team are wonderful . Work is excellent. Always available, answer questions. Service is outstanding. Recommend highly for patio and all purprooms. I had both done came out wonderful. 5 star all the way and highly recommend. Dr.Sunderrajan red read more

We are very happy with our new Pergola with rotating louvers, built in lights, fan and retracting screen. Project was a bit delayed while waiting for a few materials to arrive, but they still came and completed the project in a professional manner. Always able to communicate with the contractor via text. Seems like everyone on the team had their specialty and they all did an amazing job. Cleaned up each day, precise work and excellent quality! read more

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Quick and responsive team and the product is great. Turned around quote and questions in a day. Would highly recommend. read more

Elite Exteriors - Pergola open - Patio Coverings Near Me - Santa Clara, California

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We didn't foresee them completing the pergola so swiftly, especially during the holiday season. Serge, the salesperson, explained their products and services with patience and professionalism. Once the job began, different teams arrived to complete their specific tasks during various phases. Each team exhibited professionalism and cooperation. Sam, the job manager, answered our queries promptly and even personally walked us through the project upon completion. The pergola is robust and stylish. We absolutely love it and are eagerly awaiting the end of the rainy season to enjoy it more. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

Sam was great to work with and responded quickly to our request for a quote for the pergola over the outdoor kitchen. He provided material samples to fit it with the design vibe of the house and the yard. When I requested lights and heat lamps after the project started, he was able to accommodate with no hesitation. The louvered top is perfect for letting more light and air in, or keeping it out if it's a hot summer day. The team worked hard, and I think would have kept going every day until the sun went down, but I had to shut them down at 5:00 because of the neighborhood noise rules. I'm very happy with the pergola, and would hire them again. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

Elite exteriors was absolutely the best! I had previously gotten 8 to 10 quotes from other companies (I am very picky) and decided to go with Elite. Their attention to detail from start to finish exceeded my expectations. They were professional and got the job done in a timely manner. I have gotten nothing but compliments and neighbors stopping by to check it out! Couldn't be more pleased! Thank you Sam and team. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

I got multiple quotes from contractors for the pergola and area cover I wanted installed. Stan was very knowledgeable, responsive and helpful in helping us design the perfect cover and pergola. The pricing was very competitive and when we enlarged structure he had some cost saving ideas. We were able to do a larger structure with the cost engineering Stan and Sam suggested. The construction went smoothly without any issues, clean up was done each day. Minimal disruption during construction. Highly recommend using Elite Exteriors for any projects you need. Brian G President BKG Consulting LLC read more

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Everything from start to finish--sales to completion was amazing. Stan and Sam were everything one could hope for in terms of customer service, and the installed pergola is beautiful. The installation crew clean up each day was impeccable. Pricing was competitive. read more

I contracted Elite Exteriors to build a 11 ft x 26 ft sunroom and a patio cover for my home in Newark. The contract was signed in August but the project didn't start until December due to awaiting permit approval from the city. Sam was the project manager on the job and he was very responsive throughout the project. In December, the project started and they first installed the roof panels and windows/doors. Initially, the roof panel installed didn't go all the way across to the side of the house. I contacted Sam about this and he did not hesitate and ordered another panel right away. Then, his guys came to custom fit the panel to exactly fit to the side of the house. I thought they did a pretty clean and professional job. It rained for a couple of weeks after and there were no signs of any leaks. Then, they worked on the electrical outlets and recess lighting. I had recess lighting installed inside the sunroom and outside the patio. I wanted the cool light color inside and outside the sunroom but it was on back order so they see ended up installing the warm light inside and the cool light outside. I requested it to be the same color inside and out so as soon as the cool light was in stock, Sam sent his guys to install the right color for me. They also installed the flooring and painted the inside wall of the sunroom. The flooring came out beautiful. The painting took a few tries but Sam was always happy to send his guys out to make it right. Overall, I am pretty happy with the overall project and the quality of the workmenship. read more

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Great experience. They worked with creating the patio cover we wanted and with getting the permits. Our family loves the new patio cover. We had lights installed along with heaters and a fan. We can now eat outside as family any time of the year. We love the ability to open and close the roof. Sam was our main contact. Everyone that came to work on the patio cover was great. It looks amazing and I can't express in words how much we love out patio cover. read more

We hired elite exteriors to build our backyard patio. We interviewed three other companies but chose elite exteriors because they provided the most turnkey solution at a competitive price along with a 15 year warranty. We had them include a heater and dimmable led lighting. They even tied the downspouts into our perimeter drainage system. They were professional, completed the work quickly and cleaned up afterwards every day. We couldn't be happier. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

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We decided that we wanted to put an aluminum pergola in the backyard. We received quotes from 3 companies. the first 2 companies suggested that what I wanted was not economical and had me thinking about building it different than I wanted it. When I met Sergio from elite exteriors, he was friendly, knowledgeable and sincerely listened to what we wanted and gave us a quote based off that. the quote was far less than the other 2 companies. We also felt it was a superior product. Sergio let us know it was going to be about 60 days before they could start. we agreed that was fine. We then got handed off to Sam who oversees the construction. He came over to double check measurements and gave us some advice that proved to be really good . we adjust the height and color of the louvered roof based on his recommendations and we are really glad we did. Sam and his team got the Pergola built in about 30 days. way ahead of schedule! The construction team should be mentioned because there was a lot more put into this than I would have imagined. They cut each aluminum piece of the frame to perfection so that everything was level. They added electrical that is beautifully hidden and works flawlessly. they added LED lighting as well. These guys really worked hard, and they were super respectful. We did have a small issue of the gutter draining off the wrong beam. I noticed this after some raining .Sam had his team take care of it within a week. We are really happy with the finished product! read more

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We are very happy with the end result. We wanted filtered light over our patio, and wished to be able to close the roof when I wanted to grill when it was raining. LouvreTec® was the answer. The project took much longer than hoped, hoiwever that was not the fault of the Elite Exteriors team. Materials and transportation of goods issues caused long delays. Elite Exteriors' installers were skilled and courteous. read more

Elite Exteriors - Elite Exteriors - Louvertec pergola - louvers open - Patio Coverings Near Me - Santa Clara, California

What a great product! This company installed a lattice shade in our backyard and took the time to get the details right. We are quite pleased with the result. Their lead time was reasonable, the quality of the work is just outstanding, and they made sure to address the little details. For example, after the posts were installed they made sure to use the same polymeric sand in the pavers so that the appearance of the ground remains the same. They also installed two switched outlets in a discreet location so that attention is not called to them. The best part of all is that they were the ONLY company that was able to do a two-post shade for us - everyone else said that we needed three posts. The fact they were able to do two posts, only at the outer edges, is great because the walking space is not compromised. We could not be happier with the product. These guys know what they are doing. read more

They installed an outdoor pergola in our backyard. From start to finish they were professional in their approach and got the job done with quality. The initial cost estimate went through details and provided options that we could choose. The work started on time and went smoothly, there were no surprises. There was some miscommunication on when the shades would be available and installed but then again we assumed it would come with everything else and we hadn't asked specifically. Sam took care of that without much hassle and got the whole thing permitted. Overall a positive experience! read more

It was easy to communicate with Sam on yelp, soon as I received the estimate from Elite Exteriors as i compared them with others, it was no brainer the rest of the estimate were too high or simply never got back to us. The crew arrived as scheduled. Vitality and Oleg the instalers Workmanship along with attention to detail and customer service exceeded my expectation. Great Quality work and just amazing patio ! I do vouch for Elite Exteriors Team read more

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Elite did my sun room facing the backyard. They were very prompt and responsive through the project execution. I'd highly recommend them if you are looking to do a sun room for your home. read more

Elite Exteriors - Sunroom - Patio Coverings Near Me - Santa Clara, California

We are extremely happy with the patio cover that Elite Exteriors built for us. They were great at cleaning up at the end of their work day and the finished product is functional and beautiful! It adds much more livability to my outside space! AND it was done at a reasonable price! read more

I had a pergola installed in my front with lightning and I just love it. Everyone stops by in the neighborhood and comments how they want to do something similar. Nice place to sit and enjoy some wine on hot summer days and nights. read more

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I finally received my deposit check back after posting review on the yelp and without going back-n-forth of what was said and done, I am glad to have received the check back that was postmarked on Jul 7. I just hoped they provided update that we are trying to locate your check and will mail ASAP instead of offering various explanations. I also got a call from Sam, the owner, who offered explanation as to why they are in business for over 14 years. Sam has been associated with West Coast Exterior for which there are several Yelp reviews (I'm attaching a picture from CSLB website) and I guess I understand the reasoning behind it. I also mentioned to Sam that I had wished they were more forthcoming with Customer references and providing contact phone numbers would have been a first step and if there were safe approach to visiting site, it would have been great. I know how painful it is to have a contractor renege on a promise since most contractor have only 15k in the bond and if the deposit is more than 15k, then it is very painful to recover if any. I just hope all contracting companies are trying to put themselves in the customer's shoes. I've also reached out to my local congresswomen to request a change in laws that protect customers from such issues. All in all, I really appreciate the call and check back. read more

TL;DR The overall quality and installation of our Louvretec patio cover was phenomenal. Sam and his crew did a really good job. My wife and I couldn't be any happier and are now able to enjoy our backyard comfortably. There were some road bumps along the way that probably could've been avoided with better planning. OUR STORY Will was the sales rep who initially came out on July 10, 2021 to introduce us to the all the available options that would meet our needs. Out of the three companies we met, Will was the most professional in the beginning. However, after the initial appointment, our follow-up questions and concerns via text/email weren't responded to in a timely manner. Some emails were also left unanswered or not properly relayed back to Sam, which contributed to some miscommunications downstream during the installation process. During this time, we had another project in progress. I indicated to both Sam and Will that we wanted to commit to Elite Exteriors, but they wouldn't be able to start until the concrete was poured and cured. Due to some technical issues and some materials being on backorder until January 2022, all progress had to be delayed. I relayed that information to Sam and told him that I would be in touch. Sam indicated that this wouldn't be a problem and on July 23, 2021, my wife and I signed their contract via DocuSign and gave our deposit. Fast forward to early March 2022, my other project was almost complete, and concrete was ready to be poured. I had concerns about the measurements and was hoping Sam (or someone) would come back out to re-measure to make sure the install would go through smoothly. Unfortunately, no one came out and I re-measured everything myself and communicated with Sam via text/email. The contract we signed was modified because we agreed to extend the cover to ensure that the BBQ island would be fully covered. Regardless, it would've been nice if Sam came out to make sure that I had all my ducks in a row in case I missed something. The first phase of our concrete was scheduled to be poured on March 21, 2022, which I communicated to Sam to make sure that we would start the patio cover installation two weeks after that. That was when the problems with scheduling problems started. Mind you, since we had gone to contract back in July, my wife and I were under the impression that the materials were already ready and just needed to be installed. We agreed to an installation date of April 4, 2022. Due to some rain and a pre-planned vacation, the second phase of the concrete got delayed. I reached out to Sam and we agreed to delay his team's start date to April 20, 2022. Again, my wife and I at this time were under the impression that all the materials were on standby and ready for installation. On April 18, 2022, I reached out to Sam and asked if the installation would begin on April 20, 2022. Our goal was for everything to be done by May 4, 2022, just in time for us to celebrate in our new backyard on Mother's Day (May 8). Sam indicated that he wouldn't be able to start until April 25th because the frames weren't ready yet. On April 25th, Sam texted and said that he wouldn't be able to start until the 26th/27th; his team showed up on the 27th. On the 28th, Sam texted to inform me that some beams needed to be recoated, which would delay the install by a few days. The team didn't show up to resume until May 5th. Clearly, by this point, the install wasn't going to be completed by Mother's Day, which completely ruined our plans! My wife was sorely disappointed and upset! On May 9th, the solid covered portion of the patio cover was mostly completed. On May 10th, Sam messaged me that he was planning to complete the project on May 11th and that he was waiting on some parts/louvers to be recoated with the correct color. On May 12th, I was given the same excuse. On May 16th, I was informed that the louvers still weren't ready. On May 18th, Sam messaged me with good news that the louvers would be installed and the project would be completed the following day. On May 19th, the project was finally completed. Sometime in early June, we got hit with some rain and noticed that water was leaking while the louvers were closed. I carefully investigated the problem and noticed that the louvers weren't installed with a proper slope. I reached out to Sam and he sent a team a couple days later to readjust the louvers, which solved the problem immediately. Overall, we are very pleased with the finished product, but things could've gone a lot smoother and communication with the installers was difficult. It really would've been nice if everything was completed by Mother's Day, but we understand that things happen. A lot of the issues could've been avoided and shouldn't have happened since there's was plenty of time for the materials to be made ready. I would love to give Elite Exterior five stars but can only give (a generous) four since the process wasn't smooth nor perfect. read more

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Stan, Sam and the whole Elite Exterior team were amazing. Great communication, fantastic workmanship and overall easy to work with. We did a covered pergola with louvres and motorized screens. Absolutely obsessed. We are so happy with our results and highly recommend Elite Exterior! read more

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Sam and his crew did a great job for us. His workmen are real professionals. They have a high attention to detail and know how to make things "right". They did our original installation and I had them back to help me reprogram a replacement remote. They also cleaned out the gutters and debris that had built up over time. They replaced the rain sensor. (This closes the louvers when it is raining.) We love the Louvretec Patio cover! It is like adding another room to your house. We use it every day. It is a pleasure to work with people who take pride in their work and want to do a good job for the customer. read more

We loved how our pergola turned out. Elite Exteriors was great to work with and helped us design a custom pergola that met the aesthetic of our 100+ year old home. It looks really amazing and we are so happy with the end result. Elite Exteriors was fair and transparent to work with and clearly communicated with us throughout. read more

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We used Elite Exteriors to install a Louvre-Tec pergola with sun screens on our back patio. I shopped hard before selecting Elite Exteriors, including considering a DIY kit. Glad I didn't do the DIY after watching Elite demo our 20 year old wood pergola and installing the new Louvre-tec. These guys rock and under commit and over achieve! Price was good, product and install started ahead of schedule, and completed on time with no surprises! New Pergola is beautiful! Highly Recommend Elite Exteriors. read more

A great experience. The team was knowledgeable and friendly and got things done. Very patient with us. We saw the pergola in pictures and liked it but the finished product we loved even more, better than expected. Project manager Sam was always available and fast response, liked working with him. Made us feel like we were his only project when we knew we weren't. Highly recommend Elite you won't be disappointed. read more

They did an amazing job very professional kind people they did the job very quickly and made it hassle free for me Sam was very nice and took good care of me. read more

Elite Exteriors - Our Balcony - Patio Coverings Near Me - Santa Clara, California

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We requested a quote initially and they came out very fast. The only thing that took a year was the permit process- which the county has a full control over. I'd recommend if getting a permit, to take that timeline into consideration bc it took 11 months!Then after the permit was approved (the workers came to complete the work, which took about 4 weeks- on/off. Aesthetically, the work is well done, we're pleased with the output, time to enjoy the outdoor! read more

We had a great experience with Elite Exteriors! We received 3 quotes for louvre systems, they were competitive in price and were able to get us our system faster than the others would have been able to. Our project manager responded in a timely manner and was helpful with design changes. All the employees that put the system in were professional and always cleaned up well. I would definitely use this company again and would absolutely recommend them! read more

Elite Exteriors - Pergola with louvre system - Patio Coverings Near Me - Santa Clara, California

These guys do awesome work. Clear communication, GREAT craftsmanship. They showed up with raw materials and like true artists, turned this into a fantastic piece of work. All very friendly, efficient and fast, you won't find better if you need sophisticated louver work done to your house. read more

After getting proposals from several companies, we decided to go with Elite Exteriors for our pergola. Their design was exactly what we were looking for and they were able to provide references from several satisfied customers in our area. Sam and his crew did an excellent job and their attention to detail shows. The pergola has completely transformed our backyard and we're very happy with the results. read more

This review is about their professionalism not about the product they are using. The roof turned out great but there are definitely room of improvement. We signed a contract with them back in Jun and we opted for permit to ensure everything is done correctly and we understand there would be delay with getting permit approval. I believe they can be better at communicating the delay and the regulation by the city so we can avoid revisions and further delay. Area of improvement can be on the PM side to ensure material is ready and painted for installation so it doesn't feel like doing part of it and wait and then the next step. Ensure the team is clear about outstanding tasks. I would suggest permit if you can go through the lengthy process so to make sure electrical work is done up to code if you are going to install lights and fans. We were expecting Sam to show up for inspection but he didn't and it was frustrating. However, in a conversation after this review, they said this is not their norm and they will make sure it won't happen. It did take them three times to pass the last inspection and Edward/Sam is aware and will improve upon. Here is my experience. The end product is great as you can see in the picture with 10 years warranty but the experience can be a lot better and less frustrated for parents who just want to get their backyard done for their kids during pandemic. update: i have a one star to start with and the owner offered me $500 discount because of the experience and i also agreed that they have no control over the permit process. The truth is that i prefer 2 stars because 'it could've been better". If you would like to know the detail of it. Please don't hesitate to contact me. read more

Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

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Working with Elite exteriors was one the best contracting experiences we've had. We went through a major backyard renovation and they provided excellent service, communication and a quality product. We met with Sam after looking around at several competitors for louvered pergolas and found Sam and Louvretec to be the perfect fit! They're staff was professional, always cleaned up after themselves, went above and beyond to make sure we were happy with the project and clearly laid out timelines so we knew what to expect. Even when we didn't like the posts we originally ordered, they made the change to the smaller posts without addtl. charges. We couldn't be happier with the experience and our Louvretec! Highly recommend them for your next read more

Elite Exteriors - Black Louvretec pergola by Elite Exteriors - Patio Coverings Near Me - Santa Clara, California

We just had a fantastic pergola completed by Sam and Elite Exteriors. The company did an amazing job to give us exactly what we wanted when other companies said it couldn't be done. The rain sensor worked great, as well as the shade blinds, led lighting and fans. The pergola is such an awesome addition to our garden and means we can use it all 12 months of the year, rain or shine! read more

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