After hurricane Beryl our fence gate was broken beyond my ability to fix, so when I booked with…read moreDaniel (conveniently online) it was such a relief to be able to have a weekend appointment. We met on Sunday afternoon, I write this Monday with a complete gate. He communicated great, let us know cost and timeline, both very fair. He even made sure to accommodate our different ability household, we didn't even need to worry! He did a wonderful job, and we're so pleased we wanted to tell anyone looking, he'll do a great job for you!!

Dan came out, looked at my fence project and emailed a very detailed estimate the same day. He…read morereally listened to what I wanted and made informed suggestions. Lone Star was the only company that didn't charge us until the job was finished. His crew came on time, worked diligently and professionally through the Texas heat. Dan came to check on the crew in the mornings to give them instructions. He always answered my calls and questions promptly. The fence is now finished and we couldn't be happier. I can't recommend them enough!

BEWARE OF LONESTAR FENCE AND CONSTRUCTION company in League City Texas. We contracted with them to…read morehave a wood priva fence rebuilt, including all new posts. While most of the fence is good, there are many brand new pickets that are split and the quality of the workmanship on the gate is far from acceptable. (I'll try to add a photo of the gate after this review). Multiple emails, text messages, phone calls to Lonestar Fence and Construction over multiple weeks have been ignored. A final walkthrough has not been performed. When they finished construction, one of the partners went through our neighbor's yard to jump the fence and find me in the backyard. I knew they were coming by that same day of completion to collect but never furnished a time. My comments about the quality of the workmanship to one of the partners were ignored.

Called Cactus Fence and asked how much they charge per foot for a cedar fence. He stated he could…read morenot do that & very rudely hung up. Obviously this company does not believe in transparency and lack customer service skills. Find someone else.

My kids were playing soccer in the backyard and kicked the ball too hard and it broke one of the…read morepickets. I reached out to Arthur after doing a quick google search and he was able to come out the next day. He is very prompt and kind! I would definitely recommend him and will be using them again.

We hired Scott Roeder at Texan Fence in June to install a small fence, mistakenly thinking we were…read morehiring another company with a similar name. While Scott was friendly and provided a fair estimate, the project turned into a disaster. After paying for materials, we waited far beyond the promised timeline. Excuses ranged from personal issues to delays caused by Hurricane Beryl, but communication was inconsistent at best. When Scott's "crew" finally arrived, they clearly lacked the skills needed for the job, using a tree branch for measurements and leaving posts improperly set. Scott promised to waive the labor portion of the bill due to the delays but never followed through. Months later, after more excuses and no progress, he said he could be out the following week to finish the job--if we paid the labor cost he had previously agreed to waive. By that point, we had already hired another contractor to tear out the poorly installed posts and complete the fence in a single day. Additionally, Scott failed to pay his workers, who later came to our home asking for payment. While Scott may be personable, his work is unprofessional, unreliable, and unacceptable. I do not recommend Texan Fence and Scott Roeder for any project.

Scott is a crook. Do not trust this man for any kind of work…read more I gave him money for material to perform work on my fence. He would not return my calls and never did the work.

I used Yelp to locate a vendor for a fence replacement project at my home. I worked with Deon from…read moreErgeon to get a bid. He was timely and professional, and answered all my questions and concerns. The bid was facilitated by Google Earth. The measurement's were spot on, and consistent with the other estimates. Their bid was competitive, and the company website was very informative. We share a fence with our neighbor, and shared the cost. We were contracted and invoiced separately which made payment seamless. Luis was the project manager for the job. His emails were professional and informative. He kept me up to date at every turn. The on-site contractors were respectful, courteous, and professional. The job site was completely cleaned after the 2-3 day project was completed. I was very pleased with their work from start to finish. They only charge you after the job has been completed, and inspected.

This company has horrible customer service and will try to scam you out of your money. Do NOT use…read more At the beginning when I got a quote everything seemed OK, but things went bad quickly. I also thought they were a local company, wanting to support a small business and they run ads to make you think that they are (which I fell for) but they are a national company. You get handed off from person to person throughout the process with no continuity of service, which should have been my first flag to go with someone else. This pattern continued when on the day of service a man and wife show up at my door. No company logo on their clothes or truck. They also didn't speak English, so when I open the door the man just said "fence" and waits for me to walk him to the fence. I had done the video walk-through during the quote process but no one showed it to the two-person fence crew to prepare them so he doesn't know what to do. He calls someone else at the company (not the account rep I had previously spoken with) and puts them on speaker to have them try and translate between us as I'm explaining the job to be done. The person on the phone doesn't understand because they can't see it, and the guy on site can't understand because of the language issue. The fence ends up being completed but not to what was agreed to prior in the quote process. I'm not thrilled but figure it's not the end of the world because they said during the initial quote that if the fence was shorter than expected or supplies not used they would refund it back. That was a complete lie. I've spent months calling trying to get it sorted out and corrected. It takes weeks to get a return phone call from them. Then, they just stopped answering or returning calls altogether. I saw another review that said their phone system is set up to not answer calls they don't want to answer, and this is 100% true. Worst customer service I've ever dealt with for a service company.

After requesting a quote for fence repair following Hurricane Beryl, Dean from Tri County was o…read moreThe first business to respond. He came out to quote the job within a day or two. Dean was great to work with, responsive, and provided timely updates as to when they would be able to come out and get the work done. Communication was 10/10. They had to schedule us out a bit to get the work done, but we didn't mind as fences were down all over the city due after the storm. They dropped off the fence materials the day prior, and got all work done within the expected time frame. Used quality cedar, that looks way better than the stuff my neighbor's 'guy' used. You can see the difference. Amazing work, will definitely use again.

I rarely give a poor review but I am just so disappointed in this company. I felt like they did a…read moregood job for the most part but I had a couple small issues. One... the fence was not level with the gate and two... when you close the gate it sags to the point where it hits and does not self close. I contacted Dean regarding this and he stated they would come out that week to take a look. They never came and after almost two months of trying to contact them, I have given up. I have emailed, texted, called, and left messages but they refuse to answer. Really sad because I would have given them a very good review initially and probably recommended them to friends and clients. I would not recommend them. Thanks - paul