I contacted Ian, the owner. He came out, and in fairness, he said you don't really need to do it, but if you would like, I'll take some measurements and I'll give you a quote. He gave me a quote, which I accepted. He ordered the product and within several weeks the window arrived and was ready to be installed. His son, who works for him, and a couple of other guys, came out. They were professional, efficient, and very detailed in the way they went about doing the job. I would definitely use this company and their services again. Thank you, Steve M. read more

These guys are serious window pros! Super knowledgeable and helpful when choosing replacement windows. Great price and even better service. Super friendly and easy to work with. read more

We are SO VERY PLEASED with the end result of the window project installed by Elite Glass & Windows! The windows were professionally installed and they look beautiful. What an upgrade to our home! So glad that Ian suggested the black window frames as they definitely enhance the rooms and bathrooms. Also, the installers were very professional and meticulous with regard to our project. Thank you so much for a job well done! Bill & Nora read more

I highly recommend them! They did our windows and they were so professional and reasonable that we trusted them to install my elderly father's whole house of windows and sliders. That was a big deal because I'm super protective of my dad. Then my sister had them do her windows and as well. I couldn't recommend them more. I just recommended them to one of my friends too! read more

Elite Glass and Window just installed new windows for our entire house. Not only are the windows amazing, but the service I received was second to none. From Ian coming out to give me a quote and design ideas; to Julie in the office giving me updates on window arrival times and invoices; to the installers being very experienced and kind... A+++++ All were extremely professional and made this experience seamless and wonderful! I can't say enough about how satisfied I am! I have high expectations and they were exceeded! Thank you Elite Glass and Window! read more

Elite Glass is a wonderful co. to work with. They installed a number of new sliders and windows in our beach house. Julie is very helpful, and Ian is very responsive, extremely knowledgeable, and one of those valuable people who actually stands behind his product & his work. I wouldn't hesitate to use them again. Loved working with love Elite Glass! read more

I can't say enough about Ian and Elite Glass and Windows - Hands down a 5-star business!!! We had two windows upstairs that needed to be converted to a French door. To begin with, Ian was extremely accommodating to squeeze us in with his busy schedule. Once the process started, I was greatly impressed by his ethics and professionalism. He didn't cut corners. In fact, he was meticulous when it comes to making sure every detail is done correctly. Ian is honest and quick with his communications. All his employees treated us like family and really went the extra mile. Thanks so much, Ian and Elite Glass and Windows for what you have done for us! Couldn't be more satisfied! read more

Perfect replacement windows-great quality, professional installation and pleasure to deal with-many people in our neighborhood have used them for window replacement and Elite is one of only 3 recommended by our HOA. read more

Wow, Ian his team did a great job on the door. they were on time every day, they worked hard, they were friendly and they made the whole process super easy. I couldn't be happier with my panoramic door and the way it helped open up our space. I'll definitely be calling them if I have any other needs. Both Tom and Ian were great to work with and I hope to see them and have them do more jobs at our place if applicable read more

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Ian and team are great. Super responsive to get an appointment and estimate. Final result is a competitive price with way above average install and finish. Elite Glass & Windows did a replacement slider, new construction slider ( w/ stucco work) and replacement windows. Highly recommended! read more

Great family business! The experience with Elite Glass & Windows went so smoothly. Ian, Julie, and crew are friendly, helpful and great installers. Always on time, very neat and good follow up on any questions we had. We looked and priced at the big companies.. We went to Elite Windows showroom and found exactly what we were looking for. Very friendly and did not rush us. They helped us do our whole house in sections over a year period. Prices were inline or better than other shops. We live in a 20 year old community. Everyone is starting to replace windows and we are recommending Ian, Julie and Elite to everyone. We even give tours of our home to show off their good work. It is nice to work with a family business, they care more. read more

I again have to review Ian at Elite glass and window. He is amazing. I have referee lots of friends and family to him and every time he give them fantastic service and quality uSE him for sure!!! read more

Ian and his elite glass team did an amazing job at my home. They were professional, did excellent work, were incredible with hitting scheduled deadlines and also with communication! I have never had anyone in construction get back to me so quickly- they were responsive with email and text. The windows look incredible! I highly recommend! read more

My experience with Elite G&W was outstanding. The installers, Eddy and Alec were professional, knowledgeable, courteous and willing to answer all my questions. They arrived on time and cleaned up every night before they left. Best experience I have had with people working at my house. This is a family business run by Ian and Julie who made me feel like I was not just another client. I recommend Elite G&W without any reservations. read more

Elite Glass installed retrofit windows into our condo and did a fabulous job. The whole team at Elite--Ian, Julie, and the installers, were all personable, professional, and did wonderful work. I would definitely recommend their services and will be calling them for any future window needs! read more

It doesn't surprise me that Elite has 5 stars. I can't speak to their window installation service but, I can speak to their kindness... We met Ian while my wife and I were in a very long drive-up line at the Waste Management facility in Carlsbad. We had a few items that were too big for our weekly trash pick-up, such as a 10' long (very heavy) wood pallet and we were shocked by the $50 cost to drop off the pallet. Ian overheard my conversation with the cashier and came to the rescue. He offered to let us add our pallet and other stuff to his truck load and would not accept my offer of $10 to compensate him for the additional expense. He even helped us move our load from our SUV to his truck. I called his office to thank him and was greeted by his lovely wife, Julie. I feel very fortunate to have met such a nice couple. I will certainly call Julie and Ian the next time we need windows. read more

Another 5 stars and great experience with Ian and Julie of Elite Windows. I had one of those kitchen nook/atrium things originally built with our house back in 1992. It was all builder grade, aluminum, moving windows no longer worked, let too much heat in, and generally leaked when raining. Finally fed up with it. I discussed options with several window vendors and most just wanted to construct a new mini-roof for it then throw glass around it. I didn't want to engage in a whole construction project of cutting into the wall members to build out a small little roof. Plus I wanted to keep the feeling of open light with the sloped ceiling glass panels. Ian was one of the few contractors who knew exactly how to tackle this and had lots of experience with solving these atriums. I chose to go with the Milgard Tuscany dual pane LE3 Argon line and I selected several options for sliders and hungs. Julie was very flexible as I refined the specs and was always precise in capturing specifics. Scheduling the replacement was easy, my schedule was the biggest delay really and they were flexible working around my travel. Ian and team easily tackled the work over two days. They were very careful with demo'ing the old windows and working around the furniture and outside stucco. They paid significant attention to the new seams to ensure they'd remain waterproof. And they cleaned up nicely after each day. Their work was so good, my neighbor came over to watch them install on both days as he wants to do the same now. Everything looks great and I'm really happy with choosing to work with Ian and Julie. read more

Ian and his Mr. T side kick were a God send! After purchasing a Panoramic Door directly from Panoramic, we had no one qualified to install the door. We had no idea what we had just embarked upon. Ian was the only person that explained the process and got it all to work properly. He helped us contact customer service when wrong parts or no parts were delivered. Had it not been for Ian, we would have thrown out the initial $10,000 down payment and gone with a different door all together...and directly from Elite. Please, YOU NEED IAN on the job!!!! Professional, Master Craftsman and now friend. Call Elite directly for your doors and window needs!!! read more

This is a family owned/run company who were so attentive to us. We wanted our 1980s house's total of 34 windows and sliding doors replaced(retrofitted). The owner, Ian, gave a very thorough presentation of the Milgard products and their installation. We interviewed 4 companies and his was by far the most informative. We asked lots of questions. Ian was great at explaining the pros and cons of the choices. Installation took 5 days and was straightforward. One window had broken in transit to my house. Placed on back order the new one arrived by the end of the week and the technicians were willing to install it immediately or at another time convenient to me. Excellent work throughout. We are delighted with the new windows. They give a fresh look to our old house. Price was very reasonable. We didn't pay in full until we were both absolutely satisfied with the product and work. read more

Thank you Ian, Eddie and Al. You guys really came through and did a superior job with my new window installation. It was a pleasure working with you. I could not be happier with how everything turned out. Your estimate for timeline of work was spot on. The job was started and completed exactly as you stated. Great customer service! You clearly put the customer first. I highly recommend Elite Glass and Window. read more

Julie from Elite gets a shout out! Not only did she respond to my email after hours, but even though she could not help me, she gave me three suggestions of companies that could. Very cool of her! read more

Ian just left about 10 minutes ago and I couldn't be happier with the job he and his staff did. We had 9 windows replaced with Milgard as well as a sliding glass door changed to a French door. The price was better than both my neighbors got from other companies and it all came out perfectly. As the other reviews said, Ian is the best. He starts with the bid, works through the job and finishes the final walk through. He also gives you exactly what you want and doesn't try to sell you up to anything you don't want or need. I wish all people I deal with we're as straight forward and honest as he is. My wife and I couldn't find 1 thing we weren't completely thrilled with. I wish I would have done this years ago. read more

I met Ian, the owner, at the home show in Del Mar. He seemed to be more down to earth than the rest of the salespeople. After getting multiple quotes on replacement windows, his proposal had substantially more value. We were very pleased with the installation and his desire to make the customer happy. In addition to their service oriented nature, he and his crew showed up early everyday they were on the job. If you're in the market for new windows I would definitely include him on an estimate. read more

We had some very expensive fold up window/doors installed 7 years ago during a remodel. They stopped opening. Original General Contractor no help. Manufacturer no help. Home Depot no help. Had another glass company come out - solution was a total replacement. $20k !!!! Elite Glass & Windows owner Ian came out. Took pictures. Did research. Talked to the manufacturer. Came out and FIXED the problem in less than an hour. When I asked about the invoice - Ian told me it was only an hour (he did not count multiple trips, research, etc) and that he and Elite are a member of the community and exist to serve. I forced him to take a bottle of wine. Ian and Elite have a customer for LIFE. I don't write Yelp reviews - but this kind of old world service was exceptional and deserving read more

This review covers the last six or so years. Ian did a full house of replacement windows, a second house of new construction windows, and this past year did a "wall of windows" for my son which look spectacular. At each house the work was done on time, neatly, respectfully and professionally. His pricing and products were a better value to us than the other quotes we received. As previously stated by other reviewers, he did not try to "up sell" or insult our integrity. If you are uncertain about some choices, with his experience he can lend some helpful input. Julie in the office has been helpful in having a damaged window replaced, as well as other incidental things. Overall, the quality of the product, the integrity of Ian, and the excellent craftsmanship enables me to give Elite Glass and Window the best rating possible. And yes, we will be using them again. read more

All the other reviews are right: Ian and his crew are pretty awesome. Good work at a good price. He's done work for us three different times, and when job #4 comes along, we'll call Ian and not even bother with other quotes. No point in messing around. read more

We hired this company to install a new window in our house and they did an amazing job! Ian was very honest and upfront with us, he answered all of our questions and his crew did an amazing job with the installation. Julie in the office was very responsive when we had questions as well. Top notch company who we will be using again. read more

This company is AWESOME! Great customer service. They ordered my windows and it only took 3 weeks to get them in. They were installed 2 days later. Their installers Larry and Trevor were super and they did a great job! Ian and Julie are awesome!! Thanks Elite. My windows are gorgeous! Sue Allenson read more

Ian, the owner, is a very professional but warm person. He gave me the best quote and was honest about the timeline for installation. Julie was great about letting me know the timing and checking in. The guys came each day a little ahead of time so they could sort out anything that needed to be done to get working. They worked together very well as a team, were thorough, asked questions if they needed clarification and got the job done in the time specified. They cleaned up every day and, at the end, made sure everything was perfect. Ian and I went over all windows and doors, tweaked a couple of them without any problem and I am one happy customer. I definitely recommend them to anyone needing any of their services. read more

Ian replaced our windows about 5 years ago but Yelp was just a twinkle in someone's brain (or I hadn't heard of it yet)...but a neighbor just asked me about my windows and I was raving about the great work Ian and his team did so I figured I'd put it in writing. Though his estimate was slightly higher than a couple of other vendors, I elected to go with him because he replaced my other neighbor's windows and they looked fantastic - there's nothing better than seeing someone's workmanship before they do work on your home. He is super nice & was willing to work with me and my anemic budget. The installation was flawless - they came on time, worked diligently, and cleaned up. You may think this is a small thing but I've had several contractors/ workmen leave a mess that I had to clean! They were also very accomodating about having to come back and finish the installation after the alarm company rewired the windows. If you need new windows - call Ian! read more

They were on time, quick and our windows look fantastic! I think they were pretty booked with jobs when we first hired them for them to do our windows but they managed to fit us in much earlier than expected. Very happy :) read more

This family run business is awesome from every angle! I received several estimates to retrofit a large atrium-style window. They came through with the best price and I believe the best workmanship. Good people! read more

Ian installed a new 10 foot sliding door on my house and French doors with side lights. Everything about the experience was great. He was prompt. He sells a great product, Milgard Windows. His crew was professional. It is an act of trust to let someone poke holes in your walls and install new windows and doors. Ian is your honest and reliable guy for the job! read more