Christian is a professional young man with a friendly and outgoing demeanor and a great work ethic…read more I am giving Christian a 5 star review. He was on property super fast to evaluate overall need and give us options that were in line with a budget that was affordable. Christian was also helpful by helping us set up the camera app and teach us how to use. Even us older folks can use the app with ease, thanks to Christian who taught us well. Christian did exactly what we needed in about an hour after deciding best plan for us. He even set up the app on my phone. And taught me how to use the app. He did an outstanding job. I highly recommend giving Christian a call if you're considering a security system that will be affordable and fit your needs. Upgrades or new. He's got you covered.

Christian was so nice and knowledgeable! He came to assess our TV because it has a blue tint and he…read moreexplained what he was doing throughout the consultation and what our options are. Would highly recommend working with him!

Sorry, but company has been sold for a while now. New company answers the phone and takes a…read moremessage. We left a message three weeks ago still have not heard back.

After your contract runs out, and you try to cancel it takes 60-90 days you have to pay for…read more Terrible company with terrible customer service!!

I chose DYEZZ Surveillance when it came time for me to pick a security company for my new business,…read morebased on their reputation and testimonials from friends. I have been highly satisfied with their professionalism and very customer-focused service. Everyone was very patient and knowledgeable when it came to creating a personalized solution for my cafe. I would not hesitate to recommend their services to anyone! They helped me pick out the right system for my needs, and are always available to answer any questions (and I always have a lot.) Highly recommended!

Very professional, great prices, will recommend to everyone and will use them again if needed…read more.. If anyone needs home or business security system Dyezz is the way to go!!

I am absolutely disgusted with this service. I disconnected my internet because I was MOVING. When…read moreI go to drop off the modem and other materials, the gentleman told me I could not pay my outstanding balance because XFINITY would change my overall amount due. When I went to check the Xfinity app, my account was unrecoverable--no access granted to me on my end. A few months pass by, and all of sudden a collection agency is calling my nonstop. Xfinity failed to contact me via email, text, or phone. Now, I have collections calling me for a bill I can easily afford. This is likely going to affect my credit score now, all because Xfinity has a broken app and inept employees.

Avoid this company. If you are unfortunate enough to have Xfinity for cell service there is no…read morehuman employed here in Las Cruces that can help you. They only deal in Internet service and Streaming TV. For Cell phone problems they direct you to a single table and a computer for CHAT help which proved useless. I Rate Service as non existent, Quality very poor,Value poor.

Worst company to take care of ur home. After paying 3500 for equipment they hold you hostage…read more The cameras doors all the equipment u pay for is shut down when they feel like it. BUY EUFY OR RING without the monthly charge and deception they sell. No stars here for me just a headache and thats cuz they made me give them one star to post this

It took over 2 weeks for installation to take place and it was fully completed. They let the glass…read morebreak notifier for me to set up. Like I knew how to do that. That doorbell camera didn't work, I have had it approximately 2 months and it's already saying a battery is low, but I don't know which one. Upon calling customer service I was given the number of the battery type needed and was told to install it?? Where?? It doesn't notify me when someone walks to my door, the doorbell doesn't ring. My dog notifies me when someone is there. They refuse to send someone out, they want me to fix everything. Not my job, I'm a psychology student, not an alarm installer. They are changing over $300.00 a month and it doesn't even work. Do not use this company. I am getting an attorney to sue for money already paid, the removal of the system and repairs to the wall they made holes in to install the control panel. Yes RING is more expensive but this proves you get what you pay for. This is a scam company, their customer service isn't even in the United States. Beware.

Premium Surveillance is the first place I will always call when I have a need for a wired security…read morecamera system! I needed a camera system spec'd out in a pinch to help monitor an elderly family member from out of town. I started calling vendors in El Paso on 1/3/2020. Jorge was my 3rd call. The others were hesitant to tell me anything over the phone not even being able to give me a ball park cost without an on-sight meeting. 10 days later I am still awaiting calls back from the other companies and Jorge has completed installation of my system! I'm a telecommunications architect/engineer, I am very technical and can run low voltage cabling, I just didn't have time to work on this myself with the issues I was dealing with. I told Jorge what I needed on our first phone call. He had budgetary pricing for me within a few minutes. I asked more questions about the solution he was proposing and he sent me screenshots and YouTube videos showing me exactly what I needed to see to understand the look/feel/operation. His pricing was very competitive and he was very informative and personable over the phone so I gave him the green light a few days later and he was off to the races! I had two of the most stressful weeks of my life starting on 12/27/2019 through about 1/10/2020 finding out that an 88 year old aunt of mine had been neglected by her stay at home nursing service and that the managers of the service had not provided me with a full accounting of her status. The items I found were truly upsetting. My aunt is like an innocent kid that cannot protect herself. This aunt is the last of my family in El Paso where my family immigrated in the early 1940's so I needed a way to see myself what her status was from out of town. The more I dug the more I found and the more upset I became. My aunt's nurses checked my vitals at some point and told me that I was stroke level blood pressure and was in an extreme exhaustion state; I'm normally pretty healthy. If I had the gamma ray exposure that causes Bruce Banner to turn into the Hulk, El Paso would have been on fire. Jorge (and his brother who helped him install the system) is one of the hardest workers I've ever met. This is a family business, he's been installing these systems for years even though he's pretty young himself. He's very proficient! He's very meticulous and detail oriented. I asked him to install this system like it was his abuelitas house and I can say that he 100% delivered on that request. In addition, we had many great discussions about technology, hot rods, bbq, our wives, our fathers and on and on and on, he's a great guy who quickly earned my trust that is not given frivolously to people. In addition to being a great technician, he helped me calm down and my blood pressure came back in check after one of our discussions :) His work results are amazing. The installation is very very clean. The cabling was done very professionally and he tuned the system to perfection. I have already recommended him to several people I am very close with in El Paso. I highly recommend Jorge and Premium Surveillance!!!

From the owner: Our company focuses on giving customers professional grade systems and clean professional…read moreinstallations. Our priority is to protect client’s assets while keeping affordable prices and efficient solutions.