Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

I referred Brittany some of my past clients from California that wanted to purchase in the Tempe,…read moreArizona. She was absolutely full of class, a top professional in her craft. My clients could not stop raving about her. Thank you Brittany!!!

We were introduced to Brit by a friend in Wisconsin, who works in the real estate industry and…read moreknows her professionally. My wife and I have previously owned/purchased property, but separately, before we were married, and more than a decade ago. Plus, while we were generally familiar with the geographic area we were looking in, we needed to find someone knowledgeable not just with the buying process, but also in the neighborhoods we were looking in. We were also in another state, so she had to tour houses and take videos for us until we relocated to AZ, before buying a house. Brit rose to the challenge, because she is simply the best. First, she is professional. You can tell this isn't her first rodeo, and she deftly navigated various challenges we encountered during our buying process. She is very knowledgeable, not just in geographic areas, but also the process. She did her due diligence in evaluating the conditions of houses (since we could not initially tour them in person) as well as comparables in the market. Even past our closing, we've continued to occasionally ask her for recommendations for various services. She has not once steered us wrong. She also had to play psychologist and cheer us up when our first offer was declined and the sellers chose another buyer. Throughout the process, she was the rock that we could lean upon. I'm pretty sure we didn't get any special treatment in this process - that she treats all of her buyers and sellers this way. She was always available to us when we had questions (and we tried not to monopolize or abuse her time). We were very particular about what we wanted in our house, and she did a tremendous job of showing us only places that met our criteria. She didn't try to push us to consider homes that weren't what we wanted. It's our intention to make the house we purchased our long-term residence, so hopefully we will not need her assistance in the future. But if we did, I would 100% call Brit, and not consider any other real estate agent. Again - she is simply the best. 5*, A++, would recommend to anyone and everyone.

Lindsay helped my boyfriend and I find and buy a house this past year and we couldn't have had a…read morebetter agent. Throughout the entire process, we never had difficulty getting a hold of her or her adorable assistant Savannah. Whether it was texting, calling, or emailing, she always answered immediately or got back to us promptly, which is a necessary quality for a good agent. Once we found a home we liked and wanted to look at it, Lindsay made it happen every time. Especially in this market where homes are selling so fast, there was a couple of times where we all dropped what we were doing and went immediately. Overall, Lindsay is a professional and friendly real estate agent that made a stressful process much easier. I am currently writing this review from the comfort of my new, beautiful home that she helped us buy. Thanks Lindsay and Savannah!

Lindsay helped us purchase our first home in Arizona a little over two years ago, and then recently…read morehelped us sell that home and buy a new one to accommodate our growing family! She prides herself on staying up to date on all things real estate, and with the market ever-changing, it is so reassuring to know that the person helping you buy/sell your home is the most knowledgeable realtor around! We are grateful for Lindsay's passion and dedication to being the best that she can possibly be in order to help her clients. If/when there is another home purchase/sale in the future, Lindsay will be our first choice once again!

Lisa was exceptional to work with from start to finish. She sold our home off-market and above…read morevalue, which speaks volumes about her network, strategy, and professionalism. The entire process was seamless, stress-free, and incredibly well-managed. We couldn't have asked for a better experience and would highly recommend Lisa to anyone looking for a top-tier realtor who truly delivers results.

Lisa is an EXCEPTIONAL realtor. It is rare to fine a realtor these days who still recognizes what…read moreit means to work hard and who is willing to do what their client needs. She keeps her client's best interests in mind at ALL times! Lisa WILL get the job done! She is professional. Accurate. Intelligent. She understands the market and how to get your property sold at the value the owner deserves. She returns phone calls and texts promptly. She even found us a great realtor in the area we needed to move! I HIGHLY recommend her!

Shalyn did an outstanding job of selling my property and I sold for a much higher price than most…read morepeople thought was possible. She recognized that there was a strong demand in the marketplace for a Villa at the Omni Montelucia and is very knowledeable about the resort, all the perks included with homeownership and has a strong relationship with the property management team. She did an excellent job of marketing the property with exceptionable photography and stunning video of the Villa, the resort and all its amenites. Shay was extremely professional and stayed on top of the transaction from start to finish. I can't say enough good things about Shalyn and would highly recommend her to represent you for either the sale or purchase of a home.

Shalyn is the epitome of the ideal realtor. As a retired servicemember, my wife and I have worked…read morewith countless agents over the years, and none of them approach the quality of service and expertise we received from Shay as our selling agent. We were fortunate to have received Shay's contact information from a neighbor. Our Phoenix luxury home had been on the market for almost six months with a different listing agent, and we were about to take it off the market. However, after one meeting with Shay, we had faith that with her as our agent, the house would sell. We were right. Shay's work ethic throughout the selling process was truly remarkable. At every step of the journey, her expertise was made manifest. From working with difficult buyers' agents, to hosting numerous successful open houses, to redrafting and editing certain verbiage in the documents to make sure we were protected, Shay always came through. Professional, genuine, unyielding, and kind--Shalyn restored our faith in the home selling process. She was a blessing for our family. There is no better agent for anyone who is looking to buy or sell in Arizona.

Jenn and her team have hands down been an irreplaceable part of my real estate journey in its many…read moreforms and it's many hurdles! You can expect nothing but the best!