I contacted Ridgeside K9 after doing a google search for dog trainers in my area. My initial…read moreconsultation with Taylor was great, she asked a lot of questions about my Malinois rescue and what I was looking to get out of training. I explained to her that there were a few areas that he and I could use some help in, and we got the ball rolling. Brent showed up on the day of pickup and walked me through the process of what to expect during the time he would be training Kona and what kind of updates I would get. I got daily pictures and updates on his status. All I can say is wow, when Kona came back, he was a different dog. Brent spent about 2.5 hours with my family explaining how to integrate the training he used into our lives and how to use the tools he provided us with to make sure Kona succeeds. I think he trains the owners more than the dogs (lol). After we went through his training it was time to put it to use, he had my wife, and I walk Kona, and he gave us tips on how to correct behavior and relax and enjoy the walk. Thank you to Brent and his staff for helping us help Kona be a successful rescue and a huge part of our family.

The one star for the training, and the lack of stars for unprofessional conduct from the owner…read more(Brent). Our dog went through professional behavioral training through another company years ago. He had a solid baseline for learning and commands (sit, heal, place, etc.). Our primary issue was our dog's reactivity. We needed more help on how we as owners could manage this better. We decided to go with Ridgeside K-9 based on their stellar reviews and 4 week behavior modification board and train. Brent picked our dog up and was very thorough on what the plan was. We received a picture/video just about every evening with minimal communication attached. We were trusting their process. During the turn over, everything went well. We did notice our dog had lost a good amount of weight. He was never over weight by any means, but now we can really feel his ribs, spine, and hip bones. Nothing unhealthy though. We also noticed his bark was very different, and we figured it was due to him barking in the kennel during the turn over. Just over a week went by, and our dog's bark was still extremely weak. That coupled with our dog's weight loss had us a little uneasy. When confronting Brent over a phone call out of concern for our dog he became extremely defensive. He heatedly said our dog about drove him insane for 2 weeks due to his barking (which he never thought to mention previously), and then asked if we see a difference in him considering the training. I said not significantly. As mentioned, we've worked our dog for years, and the technique Brent taught us regarding our dog's reactivity is new to us. It had been just over a week and we were still learning to manage and get the results we need. However, before I could elaborate on any of this Brent completely flew off the handle. He was literally YELLING at me over the phone, saying I don't know what I'm talking about, we are the problem, and that I am a person who worries too much. I simply wanted to talk to him out of concern for my dog, and I felt like that meant nothing to him. My husband intervened on the phone due to Brent's disrespect toward me and it only got worse from there. We didn't get a hint of this instability throughout our prior interactions with Brent, and this left both of us completely in shock. Once things cooled down, Brent went back into a mode of wanting to help. Although this was appreciated, the damage was done. Brent has a lot of passion and pride in his work, but his temper concerns us greatly. It was like a switch, and there was ABSOLUTELY no excuse for that level of disrespect towards us.

Kyle R. is an amazing dog trainer. He has a calm, patient demeanor. The virtual set-up allowed our…read morereactive dog to remain relaxed in her environment, while I learned necessary leadership skills. We worked on leash, place, and crate. I look forward to taking another course through SamIvy in the future to further our skills.

When I started with SamIvy and Treena I was at the end of my rope with my 1.5 year old puppy…read moreCrosby. I love him but he was becoming aggressive and, honestly had gone after me a few times - quite scary. In the last 3 weeks with Treena, I have seen an amazing transformation with Crosby. This is our 4th trainer and finally one that could help us! I am so happy I made the investment. I am excited to see what else Crosby will learn in the coming weeks. Thank you!

The groomer is very rude. We scheduled an appointment for our dog who can not be kenneled due to…read moreanxiety issues. We scheduled the for first thing in the morning so he would be seen first. She told us he would still have to be kenneled. That they wash all the dogs and kennel them before moving to the next step. All we wanted was a wash and dry. No grooming. If we wanted special treatment it would cost double. Just to keep him from being kenneled. When I objected she hung up on me. We will find somewhere else where they treat you with respect.

It's disappointing to walk into a store and not be able to find what you're looking for. Wandering…read morethe aisles I was never approached to see if I needed assistance. I finally approached the girl at the register and felt like I was an imposition to her and a distraction from her cell phone. She points down the main aisle and says what I'm looking for is down there and on bottom shelf. An aisle number or some enthusiasm would have gone a long way in making me feel like a valued customer. Upon checkout once again same lack of enthusiasm and instead of being friendly she talked on her head set. A hearty thanks would have been welcome as I left the store. As soon as I got home I began to look at items online and with other companies. I prefer in store buying but at this point I will look into other options.

Luke is an almost 8 year old Golden Retriever that I rescued when he was 2 years old. While I don't…read more know exactly what happened during the first part of his life, it was clear he came with a tremendous amount of fear and insecurity. For the past five years, I poured everything I had into helping him, but there were some things I simply couldn't overcome on my own. Luke wasn't just anxious-he was an extreme anxiety case. He has severe storm and crate anxiety, had broken out of multiple crates and severely injuring himself in the process, and had a bite history. He struggled with strangers, especially men, and I honestly wasn't sure anyone could help him at his age. From day one, Ray approached Luke with incredible patience, compassion, and a genuine desire to understand Luke - not just apply a one size fits all training program. He learned what motivated Luke and adjusted his training to hit him. The transformation has been incredible. Luke can now calmly settle in a crate, has learned to stay focused on me instead of his surroundings, and is so much more confident around people. Just as importantly, Ray taught me how to better understand Luke's body language and redirect him before he becomes overwhelmed. He didn't just train my dog, he taught me how to help him succeed. I was terrified to send Luke to board and train. I was worried he would bite Ray (he definitely tried a few times), shut down, or feel abandoned. Instead, Ray kept me updated, showed incredible patience, and never gave up on him. The biggest testament to Ray's work is their relationship. Luke has always struggled with men, but now he gets excited every time he sees Ray. The first time I dropped him off to board after training, he happily walked right inside with Ray and didn't even look back at me. That moment meant everything. Ray makes training fun, and the dogs genuinely love him. Beyond the training, Ray has given me something priceless: peace of mind. For years, I avoided vacations and taking any time away because I never trusted anyone to keep Luke safe. Now I finally have someone I trust completely. I met with several trainers before finding Ray, but something never felt right until I met him. If you have a dog with anxiety, fear, or behavior challenges, don't give up. Ray is patient, compassionate, and truly trains the dog in front of him, not the dog he wishes he had. Thank you Ray, for believing in Luke and teaching me how to be a better owner to him.

K9 department is extraordinarily diligent, professional and adept at training dogs. They train the…read moredog and the owner to make a seamless training program. So you get the results you are looking for. the results speak for themselves at the end of training . K9 department works with you. They have Flexible times different training for different needs and look out for the best interests of you and your dog. For me and my dog this has been the best investment. She is happier .

We sent our girl to boot camp and it was an awesome experience. They give clear instructions and…read moreyou really feel like they love your baby! Sherrie

These people are dedicated to their craft and the welfare of the dogs and pet parents! Can't say…read moreenough good about them! A1

Our dog Lacy is a Maltese, with very fine hair. She can also be difficult to groom in our…read moreexperience at home. Joey, our groomer, does such a great job with her! Lacy always comes out looking fresh and has never come home with a nick, which we have had at other groomers. Overall good value for the price as well. We love All In One Pet Parlor, and won't be going anywhere else for our pup!

Great place to take your dog. I just moved to Plant City and was looking for a professional place…read moreto take my dog for his nails to get cut. No complaints here.