This is a new problem, at least for me. After arriving at the airport, I confirmed an Uber pickup…read morein 5 minutes...then it moved to 8 minutes, and then after 5 minutes, the pickup time move to 15 minutes. Of course, by that time I had NOT taken a possible earlier Lyft ride. Uber tricked me into "submitting" my request and then kept pushing back.

Make sure you don't cancel their rides 5 minutes before unless there is an emergency. This is the…read moresecond time we have had a 4:00 am pickup cancelled within 5 minutes for a ride to the Logan airport!

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

Found Indy Luxe through yelp and couldnt have been more happy! Went to See Phish at Deer Creek and…read moreoriginally were only going to use a car service for the first night but our experience with Tanish as our driver was so great that we ended up using Indy Luxe and Tanish all 3 nights. Great service, comfortable high end vehicles, and Tanish was always on time and we never had to wait to be picked up! Will definitely use them in the future!!

From the owner: Welcome to Indy Luxe! We offer luxury limousine services across all Indianapolis areas with…read moreprofessional drivers. Our services extend almost everywhere, including to and from the airport, as well as out-of-town trips to Chicago, West Lafayette, Bloomington, Fort Wayne, Cincinnati, and Louisville. The customer safety is our foremost priority. Our drivers bring over 20 years of driving experience, ensuring a safe and comfortable ride. We are dedicated to providing exceptional service, and we guarantee you will not be disappointed with your experience.

This was my first experience requesting car service in a different state and I lucked out by…read morefinding Elan Limousine. Jason was very professional and took the time to answer questions and provide information I needed to schedule my boss' return trip to the airport. He updated via text and arrived on time which both my boss and I appreciated. We will definitely use Elan Limousine the next time in Indiana!

This is a really excellent limousine/SUV car service company. Everything worked like a Swiss clock…read more- extremely prompt communication, excellent follow up (reminders, notifications, ETA, etc), very polite employees, great owner (Jason), excellent driver (Casey). I have initially contacted multiple companies in the Indianapolis area and once I spoke to Jason, I knew right away I would be hiring his company to transport my college kids around. I knew I could trust this team. I'll definitely be hiring them again in a couple of weeks.

100% the BEST party bus! We used Loaded Transportation for our wedding day, they rearranged the…read moreschedule and worked with us to make our wedding day perfect! Amazing lights, sound system, and they even have a place for all the coolers! Would definitely recommend for any type of event!

From the owner: You bring the party, we'll bring the bus! Weddings, concerts, shuttles, bachelorette parties,…read morebirthday parties, or a girls night out. We provide safe, sober transportation for your event.