After having several estimates for HVAC & H2O replacements, I went with Paul at Arrow in Anderson…read more This was a big job,in my opinion, not to mention an unexpected expense (for me anyway).They sent 2 techs and were here for 2 days. My units were really old! The hot water heater was in a small closet and the pipes were seized up and had to be cut out and replaced, so it didn't look at all fun lol. The jobs were messy but they cleaned up and you couldn't tell they were even here by just looking around. However, my furnace And hot water tank are working great! Another thing to mention is that every single time I've called, sorry to say it was several times throughout this decision making and installation process, Paul called me back within just a few minutes! That's is reassuring. A month later I had a simple question and it's still that way....he called back right away.

Responded to an add from mailer. Like always a little dubious--would they upsell? Two guys came…read moreout--totally professional. Knew what they are doing. Complimented me on system in place--never once tried to demean it for "replacement." Cleaned system thoroughly, sowed me recently replaced capacitor was not original size, but said it works well--just keep an eye on it--did not try and upgrade see me. Totally trust them now! Highly recommend. Jack Hallam, Muncie IN.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

Responsive, fair prices and quality work! Have used his…read moreservices numerous times and will continue to be our first call.

I have used this company 3 times now and always a pleasant experience…read more All 3 were electrical light replacements with fans. They do great work and are polite and clean up after themselves. I will be using them again in the future. Darlene Corbett

My mother in law paid him $800 to do some work on her house on May 18th and here we are almost a…read moremonth later waiting for the project to be finished. Shes been waiting since May 21st for parts to come in and them to come finish their work! And here we are! It's always one excuse after another. (Waiting on parts, or the wrong parts came in, or we have other projects to finish, or whatever....It's ALWAYS something... fact is she's PAID for her work to be done and it's not getting done) She regretfully already paid him in full to finish the work! I wouldn't recommend anyone using them...!!! (I had to give them a 1 star, because that was the lowest option)

R&B responded to me same day and had the work completed in no time! They gave me a breakdown of…read morecosts and options I could choose from in regard to what would suit my needs best - it made the whole process that much easier. I am not local to the property I needed serviced, so they sent me pictures of the completed work. I highly recommend R&B. I will be using this company again!

Tyler was so helpful! I told him that my furnace wasn't working, and I didn't have a lot of money…read moreand he offered to do a diagnostic video call for free!

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

I had a walk in shower, French door and flooring done just over 1 year ago. During the remodel,…read morecommunication was poor. Workers showed up at random times, left without telling me when they would be back and did not clean up after themselves. Job was finally finished and due to not caulking the shower, I was left with a musty smell in my bathroom. Now just over a year later, the French door threshold is moving when stepped on and the laminate installed just inside the door is loose and squeaking. i have cleaned up black stuff at the base of the door twice. I am afraid water has gotten in. I called Ace 2 times and was told I would get a call back both times. I have given up and called another company to repair the door and flooring that is just over 1 year old. Do not recommend.

This past summer I recently hired a local contractor in Anderson, Indiana to complete our exterior…read moreremodel on our home. Originally, we wanted a new roof, some type of exterior siding (we ended up going with vinyl) and new windows. As like many people this was our wish list. I started making calls as I was told by family members to get three estimates, fortunately this was no small task. The first few I called did not answer or the phone was disconnected. I know contractors are busy people but I wanted to speak to an ACTUAL PERSON instead of a voicemail. Long story short I finally reached two contractors and Ace being my third. First guy shows up 20 minutes late to our appointment, I understand this but a courtesy call letting me know he was running behind would have went a long way. Second contactor held his appointment and showed up on time. My third and final call was based on a BBB recommendation for Ace that I found on the internet. The first two contractors I found on the internet but without a BBB referral. Just to cut to the chase we ended up doing the roof and the vinyl siding. We chose the Owens Corning duration estate gray, and went with a lighter siding that held a slight hint of blue. (beautiful). Initially our goal was to complete the windows as well, however this put us over budget. We are hoping to hire Ace back next year to complete the windows. I was very pleased with how Joe from Ace Construction explained the estimate while sitting at our kitchen table, this took over two hours, we had a lot of questions. This being the single biggest reason we hired Joe with Ace. The other two companies did not take the time to explain the products and how each product is used during the roofing process. One company mailed the estimate and the other seemed to be in a rush. In closing the job turned out wonderful, and the color combination Joe helped us choose exceeded our expectations. My husband and I are a little order and after hearing so many horror stories of people being ripped off from contractors I felt compelled to let people know that Ace Construction stands behind their word, and I would definitely recommend them to anyone looking for work to be completed.

Good pricing and great work. They could be better about answering the phone but they ended up…read morecalling me back after a bit. Would b nice to able to leave a message instead of hoping you'll get a call back. Service and pricing is 5 stars though

Been using Jackson plumbing for 40 years. One time i I used another company (sign in your yard…read morecompany). They came out, snaked the line, broke the tile, collapsed the line and asked for 4700.00$ to repair the line. And, said the pool that has been in place for over 20 years needed to come down for them to repair the line. Said, "no thank you, I will call Jackson". Called Jackson, they repaired the line and left the pool alone for a reasonable price. I have called them numerous times for different properties, and have always felt good about their work, prices and people. They don't fluff or try to sell you anything that isn't about moving water in or out of your home. I WILL ALWAYS CALL JACKSON PLUMBING!!!!