This local company is responsive and friendly as well as skilled. I had them tune my furnace and…read morefix an issue very reasonably. they gave me a great quote on a new furnace that I will use in the spring. they also cleaned and repaired a gas log fireplace. and they are installing a new replacement. this is a great local business you can support with confidence.

Note: This review does not reflect the quality of the technicians, only the office interaction…read more I visited the office on June 2 to inquire about a possible technician shadowing opportunity. The receptionist, Michelle, didn't acknowledge me when I arrived and was playing loud content on her phone. When I finally asked for help, she was short-tempered and dismissive. I left and posted a 1-star review on Google reflecting that interaction. The next day (June 3), I called again. Initially, she was polite--until I asked to speak with a technician. Her tone immediately shifted, and she became curt and dismissive again. Later that day, I received a call from a man associated with the company, who seemed upset that I had left negative reviews. He asked, "What are we going to do about this review?" which I found inappropriate. I tried to explain why I had left the reviews, but he ended the call abruptly. I share this not to attack anyone, but to highlight a recurring issue: poor professionalism from the front desk and a concerning response to constructive feedback. A company's first impression matters, and my experience here makes me hesitant to do business with them or recommend them. Everyone deserves respect--especially customers.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

After having several estimates for HVAC & H2O replacements, I went with Paul at Arrow in Anderson…read more This was a big job,in my opinion, not to mention an unexpected expense (for me anyway).They sent 2 techs and were here for 2 days. My units were really old! The hot water heater was in a small closet and the pipes were seized up and had to be cut out and replaced, so it didn't look at all fun lol. The jobs were messy but they cleaned up and you couldn't tell they were even here by just looking around. However, my furnace And hot water tank are working great! Another thing to mention is that every single time I've called, sorry to say it was several times throughout this decision making and installation process, Paul called me back within just a few minutes! That's is reassuring. A month later I had a simple question and it's still that way....he called back right away.

Responded to an add from mailer. Like always a little dubious--would they upsell? Two guys came…read moreout--totally professional. Knew what they are doing. Complimented me on system in place--never once tried to demean it for "replacement." Cleaned system thoroughly, sowed me recently replaced capacitor was not original size, but said it works well--just keep an eye on it--did not try and upgrade see me. Totally trust them now! Highly recommend. Jack Hallam, Muncie IN.

Our unit was blowing cold air most all winter and we had our company look at it. They told us…read moreeverything was fine, but we knew something was wrong. We had them look a 2nd time and they found it was leaking freon. They told us our best bet was to purchase a brand new unit because the repair was going to cost $6,000+. Josh from House of Service came out to give us a 2nd opinion. He asked how old the unit was and then called the manufacture himself. Turns out it was still covered under warranty and we only had to pay for labor and freon. He saved us thousands! He was very honest and they did a great job on the install. I cannot recommend these people strongly enough.

Outstanding service for my families central AC unit. For years we have been having AC techs come…read moreout to our home and clean and refill the central AC unit every summer. Our house barely stayed cool over the long summer months and ran all the time (day and night). After having an insane electric bill for 4 months last year we decided to give House of Service a try since they were a local Heating and Air company. Not only did the tech clean our system and make sure it was running properly. He identified a problem in our blower unit that had been causing issues for years - condensation from exposed pipes. He fixed the problem with condensation by covering and sealing up our pipes in our blower unit and now my central air unit is working better than it has for the past 10 years. Great service, honest and very knowledgeable service techs make this a great company to fix any HVAC problem. My family and friends will defiantly be coming back.

Our a/c suddenly stopped working Friday late afternoon in the middle of the heat wave. After…read moresuffering through a weekend we called Alpha Air on Monday morning based on the good reviews and that he was local. We were very pleased by Brad's professional and courteous immediate response. He came within two hours. He diagnosed the broken part, replaced it, and charged us a reasonable fee. I asked him about the one negative reviewer and he explained how that review has been re-submitted each year for five years and sometimes under a different name. It was in a distant city, he did it as a favor, and there wasn't anything he could have done to please that customer. I trust Brad on that one. Don't hesitate to call on Alpha Air and I am confident you will be pleased.

Excellent service. Quick response and very helpful and friendly Tech. (Andy)…read moreCalled on Memorial Day and they arrived within the hour. Fixed my problem and the cost was minimal.

On a Saturday afternoon in the winter cold I couldn't get my furnace to raise the temperature in my…read morehouse that I have owned just 8 months. I found DIG Heating name and number next to the furnace and called. Doug happened to be in the area finishing another job and came right over. He went through a mental checklist, confirming whether the thermostat is working, is the furnace responding to the thermostat, is the wiring that connects the furnace and the heat pump intact, and finally is the heat pump operational. He found that indeed the heat pump had shut down due to inadequate refrigerant level, and proceeded to fix the pressure, which solved the issue. The cost for his time and refrigerant fill-up was entirely reasonable and I recommend him to be a efficient, knowledgable and trustworthy servicer provider.

Brandon & apprentices Tallon replaced a broken wire in my wall behind my circuit breaker panel…read more This controlled my well pump. They also replaced a broken 30 amp receptacle in my barn. They were prompt, friendly, courteous, and did a great job. The price was right also. I highly recommend Bell Electric.

Had recessed lighting needing wiring repaired and upgraded to help brighten up the kitchen and…read moreBrandon from Bell Electric did a perfect job wiring in new lights. Not only did he show up on time and work with my busy schedule his prices were great. Will definitely be using Bell Electric for any further electrical work

Tyler was so helpful! I told him that my furnace wasn't working, and I didn't have a lot of money…read moreand he offered to do a diagnostic video call for free!