I came here for the first time today and got the elite pedicure with Jenny and she was great, did a great job and was super friendly. It was clean and relaxing I look forward to returning. read more

Cheating on my nail technician isn't apart of my character but on February 7, 2025 I did for a special friend. I was accommodated by my friend to her nail shop at Elite Nail Spa. Our nail date was an addition to her self-care day for an event she had later on that evening. My good-humored friend received a manicure as I received a pedicure before helping her get beautified for "Night to Shine" sponsored by the Tim Tebow Foundation. I'm speaking on behalf of my pedicure experience by Daisy as a first time customer. I didn't have an appointment but never waited longer than five minutes to be seated at a pedicure bowl. I stuck with a gel combination I'm familiar with so I didn't waste time on color swatches. If you have never or constipated on receiving gel on your toes, GET IT! The best transition I have made years ago and don't plan on switching back to regular nail polish. The charge is more due to a choice of drilling off the previous gel polish, which's what I prefer. Or soaking off, which in my opinion takes exceedingly longer! Plus the reapplication of gel polish with your new pedicure service. Since I didn't pay for my gel (classic) pedicure service, I wouldn't be able to give the exact pricing of Elite Nail Spa but I'm normally paying around ($60-$70). The breakdown would look similar to this: ($50) for a classic pedicure, ($6) to soak or drill off and ($12) for reapplying. Daisy, my pedicurist, wasn't fluent so other members from Elite Nail Spa staff had to translate a few of my request. Such as my water, it's essential for it to be steaming hot almost to the point of boiling hot water! Is it the safest route? No but once you're seated for a pedicure and the nail technician takes her time without rushing, eventually the water gets cold. I rather for it to be boiling hot to luke-warm than luke-warm to cold. My last few request was making sure my shape is squared at all three corners on all ten toes, the clarification of my gel color combination, and cleaning any access polish around my toenails/skin. Daisy executed each one of my request! I basked in every minute of my foot massage and my toes still look + feel like I have new feet after two weeks. In the future, if I'm ever in a bind and Daisy is available, I will be requesting for her. read more

This is the only nail place I'll go to. Their staff is so friendly and professional. If you don't like something they do not hesitate to fix it. I recommend this place to all my friends. read more

Total for a dip mani with tips and a basic pedi was $105. The pedi was fine, wasn't very relaxing but turned out fine. The manicure didn't turn out how I wanted. Kevin seemed to be in a very bad mood and I could tell. My nails turned out uneven and misshapen and he seemed to be rushing the whole time. The extra $10 for the manicure was NOT worth it. Consisted of a 30 second cuticle clip and a 15 second hand rub. If I go back, I won't be going to Kevin. For how little I get my nails done, I'd like it to be relaxing. read more

Elite Nail Spa - Dip nails by Kevin - Nail Salons Near Me - Germantown, Tennessee

cannot stress how amazing this place is !! Everyone was so nice, it was clean as always and it was so calming. I got my nails redone bc I went somewhere else out of convenience (which was my mistake) and they messed them up so bad. But a elite fixed them up so nicely and did exactly what I wanted they slay now read more

Elite Nail Spa - Nail Salons Near Me - Germantown, Tennessee

Not worth the time, and the low cost explains why it's packed. Called for a pedicure for two, adding paraffin and they gave us a 3pm confirmation. We showed up just before 3pm, signed in and then proceeded to wait 30mins before being seated. The chairs are old and broken down. Neither chairs' massage options worked... at all! They ran us through the pedicure barely touching our feet and legs. Then when it was time for the Paraffin wax, we were told the machine was broken, maybe next time?! And while everyone around us was offered something to drink, we were not. No chance of ever going back. Once and done for me. Most unfortunate read more

Meh. Got a dip mani last Sunday. Today is Friday, 5 days later and 4 of my nails (one on the other hand) are chipped or broken already. I've had dip nails for 3 years now and never had them break before atleast 2 weeks. Decided to try this place while my normal shop was closed. It was $117 for a pedi and dip mani that didn't even last 5 days Back to the OG. read more

Elite Nail Spa - 2 broken nails and 1 chipped (index) - Nail Salons Near Me - Germantown, Tennessee

Being from out of town it was hard to find a place in Memphis. Someone recommended Elite and I'm so happy we went! We got 2 deluxe pedicures and I got a new set of acrylic tips. We were helped almost immediately when we got there. Jennifer did an amazing job on my nails! Can't wait to go again next time I'm in town. read more

Elite Nail Spa - Nail Salons Near Me - Germantown, Tennessee

I absolutely LOVE elite nails! Everyone is amazing, I've been coming for almost 2 years and they never disappoint. Thank you Vi, and all of your staff for being so attentive and kind. They know almost everyone who walks through the door after the 2nd or 3rd time! I have only cheated on this salon one time in the past 2 years because I was on vacation and I wanted some R&R = huge mistake. Go to Elite Nails in Germantown; the best nail salon in all of the memphis area!! read more

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I LOVE this place. Always on time when reserved!! Helen and Terri are my favs but all other nail techs are GREAT!! GREAT Atmosphere and have a relaxing experience with a glass of vino!!! read more

Had a great gel manicure from Daniel today. He took his time and made my nails look amazing!

I've been a customer of Elite Spa for about a year. Every experience during this time has been ... I even told the owner how much I liked her place . Except for this last time ... very disappointed with the quality of the dip . My nails starting to chip and break within 3 days ! I was skeptical about complaining to the spa, but after it started to get worse I finally did . My comments were met with denial.... They were sure I had done something to ruin my nails. They reluctantly fixed 3 nails at no cost , but made me wait over an hour for the repairs . After 10 days , my nails were a wreck . I went back to get them all redone .... And guess what ? THEY CHARGED ME THE FULL AMOUNT FOR A DIP !! When a small business cannot admit that the nail tech did a poor job and do right by the customer , it seems unfair. Especially to a customer that has been appreciative and loyal so far read more

I went here yesterday. My pedicure lasted 5 minutes, every time I go here I get assigned the worst "nail tech". NEVER GOING BACK AGAIN. The lady that originally did my toes had French to thick (I told her it's ok). I'm guessing she told the older lady in the language they speak that I wanted thinner so older lady w gray hair took it upon herself to file my nail down to make French thin. I can literally feel the meat where my nail is supposed to be. Don't go here if want to feel valued & want nail tech who actually care about your nails. I paid you because I don't have time to argue over bs that would've never got anywhere & sure isn't gonna bring my toe nail back from ashes. WASTE OF MY MONEY!!! read more

Elite Nail Spa - Nail Salons Near Me - Germantown, Tennessee

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If you crave expensive with an attitude this is the place for you. They're very cagey about how Much you will be charged . They say " your specialist will discuss the price". I was asking because I'm always charged something between $90 and $105 for a basic pedi with shellac polish and a acrylic fill with shellac. Today' s price $155 because I had. Broken nail. Kevin with whom I booked for the 3rd time just walked away in a snit while I was just tryung to find in advance how howI would be charged today. $155. They are hardly worth it. Kevin doesn't do foot or hand massage. And he has attitude that is no longer worth the aggravation of dealing with his attitude. As well as the owners being put off on defining a price. Watch out. read more

Customer service is nice and they get he job done efficiently! I've been going back for months now.

Awesome job! I have been trying different places around the area and Qui (I'm pretty sure that is how he said he spells his name I apologize if I heard wrong) was amazing! Was very nice and made sure I was comfortable and ok with what he was doing. I love when they check in periodically to make sure you're happy! He made sure no little hair fuzz things got in my polish without me asking him to fix it. I adore nail technicians that obviously take pride in the product they produce. Didn't roll his eyes at me when I wanted another coat but suggested it! So glad I lucked out getting him! Will be making sure I call ahead to get him! Also he gave a great hand massage to top it all off! So happy with the service from Qui! Woo!! read more

Elite Nail Spa - Nails by Qui! Yay! Exactly what I wanted - Nail Salons Near Me - Germantown, Tennessee

It's a nice place with pretty good service. BUT. I was a bridesmaid in a group of friends who came to get our nails done. Our appointment was at 130. Half of the party was on time, and I was with the bride and we were 30 mins late. So, that's understandable that they would be annoyed. But even after we all were there and patient, the service was still so SLOW that we had to go elsewhere for 2 additional manicures. I think that they thought because they started on most of us that we wouldn't leave. The work though was quality. The shop has only been opens three months and they are doing a great job of running it. It's cute and posh, young and hip. I ended up paying $30 for a polish change and french mani with a cut down. So, still a little pricey. read more

There was a wait of about 15-20 min. and no one greeted me and I was getting ready to leave when one of the ladies ran after me to tell me they would take me in 5min. I decided to wait and was glad I did the staff was very sweet and Mike did a great job on my nails. I had a great time and they were quick once they started. Aside from the wait (which I didn't have an appointment) and no one greeting me I will say it was busy so I get it but I will definitely be back. For a fill with 2 designs and glitter on 2 nails it was $75 read more

Elite Nail Spa - Ask for mike - Nail Salons Near Me - Germantown, Tennessee

I've been here many many times, and I've never tipped less than 15%, except one time when I had a horrible experience (toes and nails were both done in a chair, which is sometimes fine, but this chair was broken so couldn't adjust for my height and was very uncomfortable. Plus, the lady helping me went off to take a cell call every 60 seconds). However, I didn't give a bad review knowing every one has bad days, and I even went back--yesterday. Evidently, now they only send you back to chair if you have an appointment because I watched many customers that walked in after me, go back before. There is usually a better balance with walk ins and appts, but not yesterday. I had to leave because I only had a sitter at home for 2 hours. Took a chance and went next door to Nailology by Trader Joe's, and they were great!!! If you have been disappointed with Epic, give Nailology a try! read more

Lisa (the old lady) did not say one word to me the whole 40 minutes I was getting my nails done. She kind of had an attitude, and told me she would not paint my nails until I paid...it took her 5 minutes for her to polish. I got my nails done last Friday and less than a week later (actually 2 days later on Sunday) my nail popped off. And then today (Friday) my other nail popped off. I've never had a more horrible set of acrylics. Lisa was rude until she saw me tip 20% and then decided to say "thank you have a great day" honestly worst nail artist I've ever had read more

Elite Nail Spa - Nail Salons Near Me - Germantown, Tennessee

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Came in with my step daughter for a quick gel polish change on my toes and and to get her nails & toes painted with gel polish , not a manicure/pedicure we both recently had just gotten them and she had no nail polish on when we arrived. My total for a gel polish change on my toes no pedicure and my 4 year old stepdaughters nails & toes to be painted with gel polish was $100. I noticed the woman in front of me was charged $60 for a pedicure and gel polish so you could imagine my shock when I was told my total. read more

I wish I lived in Memphis !! This would be my nail salon ! My nails & toes still look amazing & it's been almost two weeks. I'm so very impressed ! You can tell they don't use cheap polish. They used OPI gel !! read more

Elite Nail Spa - Should I say more ! Beverages while I get my mani/ pedi ! - Nail Salons Near Me - Germantown, Tennessee

Vy is amazing!! Love her to pieces. The atmosphere is calming and always so clean. 10/10 would recommend.

Very disappointed, I only chose this place due to location but honestly left very unhappy with the service. The only pro is that it is a big salon but this is pointless when your nail technician does not listen to basic instructions. Cutting is part of the process, it really annoys me to pay a full service and to just get my nails filed and a change of polish. read more

I paid for my wife to get a mani-pedi with gel nails and she didn't get a manicure. The overcharged for the service. The nails looked great, but was not worth the money. read more

please don't go here. asked for a color acrylic fill in and wanted white. instead of white i received an off white color. when i asked to get an actual white color they told me "they didn't have that" and i would have to get the gel polish. IF YOU DID NOT HAVE WHITE YOU SHOULD HAVE SAID THAT IN THE FIRST PLACE! wasted my time and wasted my money! AND I tipped them.... BEYOND annoyed. and the incompetent and RUDE manager didn't even seem like he cared that I was unsatisfied with my service.....so disappointed and frustrating. and the shaping on the nails looks a mess. if you want high quality nails don't come here. read more

Hands down best nail shop in Memphis area! It's my absolute favorite shop! They are really accommodating with both walk ins and appointments, though keep in mind they can get busy and there is a wait sometimes. Despite that, the service is great and everyone takes their time to work on your needs without rushing. My dip manicure looked perfect and lasted 4 weeks without lifting or cracking! Their prices are also reasonable and the place is spotless clean! Love love love this place and everyone who works here :) read more

Elite Nail Spa - Nail Salons Near Me - Germantown, Tennessee

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Come here! Great quality and staff! Good selection of dip and gel. Great massage chairs. Oh AND drinks. I like this place, but my timing hasn't been that good. I've made an appointment but still ended up waiting. I've done a walk in and had no waiting, and another time, came in the morning (with no appointment) and the wait was so long, that was my mistake though, I assume people weren't going to wake up early to get their nails done, but a entire kid party was about to happen... I'll be back though! Love the staff there and my dip powder nails are always on point! read more

I'm new to the area and had tried another nail salon (which I hated) so I was cautiously optimistic. They're a little pricey, but it's easy to make an appointment, and it's clean and beautiful on the inside. Most importantly though, my nails look great and the tech took her time, but still got me out of there in under 2 hours. I'm hoping they last like they're supposed to. Overall, happy with the experience and will return. read more

Elite Nail Spa - Dipping manicure N 36. - Nail Salons Near Me - Germantown, Tennessee

This is the best nail salon! The owner is so nice and kind. The service is incredible. I love the deluxe pedicure, it's relaxing and calming. I always ask for Ms.Helen or Ms.Lily. My favorite place to unwind. read more

Never been treated so poorly just for asking for help finding the right gel color. Their OPI gel selection is terrible to begin with, worn out bottles with a cheap numbering system! If you aren't a regular they let you know it in every way. Plus the vibe is just bright lights no ambience there at all! Too many other great places than to settle for sub par service and rude employees, this place gets negative stars for sure but had to click one to post the review... one is too generous! read more

Great place & very professional staff! They did a beautiful job on my gel manicure. The place is very beautiful decorated! read more

Elite Nail Spa - Beautiful job on my manicure! Love it - Nail Salons Near Me - Germantown, Tennessee

New to the area and needed a nice nail salon for spa pedicures. Made an appointment on a Friday evening. When we arrived a walk-in was ahead of us, but the technician kindly mentioned that we had made an appointment. We were seated for our spa pedicures and offered a drink. That was a very nice touch. The nail salon is very clean and the décor is very upscale. The chairs were comfy and they were massage chairs which is nice. They had a large TV in the salon so I got to watch my HGTV during my pedicure. I feel like it was meant for me. A cool glass of white wine, a massage chair, and some house hunters. A perfect Friday night. To the pedicure, the technicians were friendly and attentive. The scented salts were a nice touch. The technician did a great job, although I did feel like she may have been a little rushed during the polish application. Probably just end of the day eagerness to get home. I get it. Overall, I really enjoyed my pedicure and will return. I thought the price was right and the staff were very friendly. read more

Finally I think (I think) I will still have to go a few more times. This was my first visit it started off rocky because I asked for Vicki and I was told there is no one by that name....anyway the gentleman that did my nails did very well and them I inquired about making an appointment for design and he said he needed to ask his manager. He came back and said his manager would do my nails. I heard him call her V and initially did not say anything but the manager came and started on my nails and the nail tech next to her said "you asked for V" and I said yes but I thought it was Vicki. I'm thinking...you could have corrected me but needless to say I ended up with the person I was initially looking for and she did not disappoint. I am happy with the promptness, shape, and design! read more

Elite Nail Spa - Nail shape and design! - Nail Salons Near Me - Germantown, Tennessee

Do not come here if you expect good customer servicer or if you're a minority. They are VERY prejudiced in this establishment. They will readily help women that look a certain way and will treat minorities with much disdain. I made an appointment TWO WEEKS prior and on the day of my appointment I was told they tried to contact me the day before but I didn't answer. She read back my phone number that SHE took down and said "oh it's the wrong number". She said that she tried to call me the day before and the nail tech was double booked with a standing appointment that isn't in the book. So I'm like cool, how are y'all rectifying the situation. The nail tech asked could I come in tomorrow, and my answer was no. I can not. I scheduled for today so what can be done today. The very rude receptionist then says "we can get you in with the first available person" and I'm like no? I scheduled with a specific person because everyone doesn't do good nails here. I asked to speak to the manager. The manager and the receptionist begin to loudly discuss the issue over the salon without even trying to talk to me. They both act like I'm not there the rest of the time. The manager never comes to speak to me. I leave the salon because I'm not giving anyone that doesn't know basic customer service my money. If you're a minority, please run! read more

Appointment was made 2 weeks in advance, confirmed multiple times - including on the morning of the appointment for a mother/daughter manicure. Arrive and no availability for us to have manicures together. They said we would have to wait, which we could not do because of personal care giving reasons. Do not recommend if you are have a schedule and pal. to go with someone. read more

Customer Service is terrible if you aren't one of their regulars. I've been 3 times. First time, had a pleasant experience which is why I returned. Second time, I made an appointment and sat for 30 min. I requested the powder manicure, no one brought me the color palette nor asked if I wanted anything to drink. Their regulars came in and were seated and provided beverages before me. Ok, I chalked it up to a busy day. Third and LAST time, the same experience, made an appointment, sat, I'm patient. They have done great work; also the place is clean, so I waited. Third time seated to get the powder manicure and nothing, no palette, the place was practically empty and the "manager" told me to get it myself. They do great work, customer service needs work for non-white, non-regulars. They had potential to make me a loyal customer, they lost my support. read more

A++++ What a sparkling gem of a salon! Outstanding service, brand new, wonderful pedicure chairs, and most importantly, mani's & pedi's that look fabulous & last! Treat yourself! You will love the newest Elite! read more

Same experience as someone else. Made appt, waited, no one really asked me about color etc. they were super friendly to their regulars which I could have been. The first time was better than the 2nd time. The 2nd time they charged me extra to soak off and charged me extra bc i made my ring finger a different color. I have never been charged extra for either of those anywhere else and they didn't charge me extra for either when I went the first time .. they do a great job but I don't like to be nickel and dimed or prices changing each time you go. The only reason I went to them was because my regular guy was on vacation and I needed them done .. read more

I have gone here more than a few times, but this last time I got a mani/pedi and my technician ( PHOM OR PHEM) ended up going so hard on my feet and nails that she cut both my big toes and nicked a few nails. I did not notice the damage until after I had gotten my spray tan later ( spa day for me). I wish I had saved my tip. I may or may not go there again. If I do then I will steer clear of HER. She is brutal. She used one of those cheese grater things on me and I thought they had been outlawed!? read more