This review is long overdue!…read more I brought a friend to couture nails today for pedicures, however I had been coming here for a few years religiously and never got around to writing a review. Staff here is always so friendly and welcoming. Also very efficient! The salon is clean too, and they now offer beverages for purchase while you get your services done. I had been going to Tony and Twan for a couple of years and stopped once life took over.. but I missed seeing them! Shared parking lot outside which you can usually find parking, but it can get full during busy times. Always satisfied with my nails after coming here and I'd say prices are reasonable.

Absolutely not. Professionalism was trash. Girl charged an…read moreobscene amount of money for the most basic gel overlay with design. Think $125 for $70 job (at most). Soaked my fingers in acetone for 5mins and then tried to belittle and criticize me saying my nails "were weak" well, do you think acetone is healthy for your nails,Goofy? Whole personality was just dry . Anyway- tips for my fellow Yelpers. You can text your appointment request in. There are many, many Techs so I'm sure getting seen wouldn't be an issue if you're looking for something last minute. There's a 3% CC surcharge, so bring cash if you'd like. They do have a "rewards" program which I thought was neat.

I went in really last minute and still had such good service despite how busy it was. I was…read moredesperate to do a soak off and get new mani and pedi set, so I did a walk-in and got seated almost instantly. I got Candy and she was so sweet the whole time. She was so accommodating and gentle as well. She took her time and made sure every detail (nail prep, putting on the actual tip, the polish, the gems, everything!) looked good. She didn't rush or make me feel bad (even though I stayed a little past closing) either. I think I'll ask for her next time again :D

They're not that friendly here. Had me sitting in the chair waiting for 15 mins. The lady rushed…read morethrough this pedicure, i was in the salon for less than an hour, including the time i was waiting. This was such a disappointing experience. The paint looks horrible, my cuticles aren't even cut, she cut my toe nails way too short and round.

I love the intimate setting and the owner is very friendly . Convenient and clean price…read morecomparable to salons in the area

worst customer service. Did not follow instructions on how I wanted my nails done. She was…read morefocused on charging me more money for color acrylic and shape of nails and if I wanted gel and was trying to convince me to get a pedicure after the bad service. One hand had long nails the other had short nails. It was horrible to say the least and she got upset when I told her about it. Horrible. do NOT go to that place

First time here. They were lots of mall parking in front. We came in as walk-ins and it was the…read moreperfect time. Lots of open chairs. I had a deluxe pedicure and I got to say this was one of my best I've had. I think it was the owners mom who worked on me. She had very strong hands and gave me a strong foot massage. And this was the first time I experience the hot stone procedure. It was fantastic. Had an awesome experience here. I will definitely be back

Had the best experience! 2nd pedicure. Get the salon experience with Yen! He treats your feet…read morewith honor and respect. Walked out with Beautifully Painted Toes, and moisturized from knees to toes, after a firm foot and calf massage. It made a difference! Thank you, Yen! It was an Ahhhhh--Ha experience.

Absolutely love this place. They do an amazing job with my nails, are super gentle and friendly…read more Love it!!!

I have been coming here for years, and the service used to always be excellent. Unfortunately, over…read moretime, the quality has continued to decline. During my most recent visit, my French tips started coming off the very next day. There were also many air bubbles, and the cuticles were not properly cleaned or prepped before the service was completed. My gel toenails had the same issue. The cuticles were not properly cleaned, the gel application was not done correctly, there were visible air bubbles, and the polish started peeling shortly after. I have no problem paying for quality service, but I do expect the work to be done properly and professionally. Unfortunately, it feels like the focus has shifted more toward rushing customers through rather than taking the time to provide quality work and proper attention to detail. I have given this location several opportunities to improve and redeem themselves, but unfortunately, I will not be returning. There are other locations that provide much better service, quality, and attention to detail.

Great customer service! A billion stars Big shout out to…read moreAmani for being so patient and calm during my service. My nails look clean and I felt relaxed and in good hands

Extremely unprofessional and rude customer service. I received an email saying my appointment was…read morecanceled on the day of, so I gave them a call. The receptionist informed me that they had called me several times and left voicemails to confirm the appointment, however I did not receive a single call or voicemail from them. I'm not sure if they have the incorrect phone number on file, but instead of rectifying the situation, the person I spoke to on the phone was extremely rude. Would not recommend this place to anyone. There are many other better options on the island that will actually treat you like a paying customer. Update in response to business owner: Thanks for your response. I'd like to clarify a few points from my perspective, as I feel parts of your reply are dismissive of the customer experience. First, I did not receive any missed calls or voicemails from your business prior to the cancellation email, despite what you've stated. It's not acceptable to imply I was unresponsive when I had no way of knowing you were trying to reach me. Second, when I called to understand why my appointment was canceled, the person I spoke to was anything but polite. Instead of trying to resolve the situation or offer any real assistance, I felt I was met with an attitude that was unnecessarily condescending and unprofessional. I would've been understanding since there clearly is an issue with the phone number, but the lack of customer service and any resolution to the situation prompted me to write this review. A little empathy would have gone a long way. While I understand the holiday may have created some scheduling challenges, I don't believe that excuses the way the conversation was handled. I had the call on speakerphone, and even my friend commented on the tone and attitude I was met with. Rather than repeatedly insisting that several attempts were made to reach me, I believe it would've been more helpful to focus on finding a solution. If I were in the business owner's position, I would've said something along the lines of: "We did try reaching out to confirm your appointment, but it looks like there may have been an issue with the contact number we have. Since the Fourth of July is a busy holiday, we had to cancel, but we'd be happy to reschedule and ensure we have the right number moving forward." That kind of approach would have gone a long way in making me feel valued as a customer. I'm sharing this experience so others can make informed decisions. I stand by my original review. 2nd update in response to business owner: Thank you for taking the time to respond again. I understand you're trying to provide clarity, but from a customer's perspective, what stood out most was not the explanation - it was the tone and lack of empathy during our interaction. Regardless of what your internal records show, I did not receive any calls or voicemails, and when I called to ask why my appointment was canceled, I was met with defensiveness rather than understanding. During our phone call, I was also never rude or disrespectful, so I was taken aback by the tone I was receiving. I'm not sure why I did not receive any calls or voicemails from your business, so clearly there was a breakdown in communication. I have my call log and voicemail history, which show no missed calls or messages from your business. To be honest, if I had received them, I wouldn't be taking the time to write this review or continue this conversation. If I had actually received the calls and voicemails and failed to confirm, I would take full responsibility and accept that the cancellation was on me - but that simply wasn't the case. Instead, I was met with an attitude that felt more like I was being blamed than helped. A more customer-focused approach would've been to acknowledge that something may have gone wrong and offer a simple resolution - not just recite policy. As a constructive suggestion, you may want to consider using additional communication methods like email or text notifications when confirming appointments. It could also be those automated messages as well in order to prevent misunderstandings like this in the future. I've shared my experience so others can make informed choices, and I hope this feedback helps improve how similar situations are handled going forward.

This was my first time at TBC, it's cute, clean, nice and cool and the employees are friendly…read more There's about 3 or 4 eyelash extension stations, two oversized chairs for pedicures and two manicure stations. But I'm so glad to have found this place on Yelp/instagram. I messaged The Beauty Collective on IG asking how to book my appointment and they replied right away. So I texted Rossy and she took me in a few days before my trip. Rossy is a sweetheart and her work is amazing!! You can tell she's very passionate about her art because she's very meticulous and takes her time with you ensuring everything is to your liking. Thank you Rossy

The Beauty Collective (formerly know as LAC Nail Studio) is hands down (no pun intended LOL) my…read morego-to for quality nail care. Tucked away in a small strip mall in Pearl City (further down the street from Longs and Zippy's Pearl City, headed town bound), The Beauty Collective is truly a hidden gem. Rossy (follow her on IG @justfab_nails) is my one and only go-to nail technician. I've been seeing her for years now, and come to think of it, I found her and this amazing salon when they first opened their doors years ago by guess who? Yelp of course! Rossy has helped take care of my nails, does quality nail cleaning, and a great job with gel application. Her prices are very reasonable and her services, top notch. Nail services are by appointment only (text her, it's the best way to get in touch with her and schedule an appointment as she doesn't answer her phone if she's with a client). During your appointment you can expect dedicated time to you and only you. Care is taken and she never rushes. I've always found my visits very relaxing and I can focus on myself for the moment. There's a great selection of nail and gel polishes. I'm a huge fan of her selection of glitters, metallics, and nude colors. Sometimes I feel like matting and others, high gloss - Rossy has got it all. Parking can be a bit tough if your appointment is around 9a or 10-ish because of other businesses, so prepare in advance to get there early. If you have time after your appointment, check out Button Up Cafe. Their breakfast grinds are awesome (check out my yelp review on my experience there).

Love getting my nails done here. This has become my regular place, not terribly expensive, and a…read moregood time. They are so nice and the pedicures feel so nice. My nails always look amazing and the vibes are so nice. They always looks busy but trust me you will be in and out but never feel rushed and have space to relax. Best part is they do my toes and nails at the same time to max the work done with the amount of time I am there.

I had to update my review. It's only been a few days since my visit but original issues have gotten…read moreworse. I complained about my acrylic set and I didn't notice how bad the nails were lifting right away. After wearing them for a day, my nails are in so much pain from the poor placement and gap between my natural nail and acrylic nails. Also I have to be vigilant about lotion, soap and water getting stuck between my nail and the acrylic nails. I tried to take pictures so you can see for yourself but they really don't show how deep the gap goes. This is unsafe and a health hazard. I also originally said that the pedicure service was good and I stand by that part of my original review. However, I thought my toe nail was cut crooked but upon further inspection I realized she missed a whole corner of my nail when she painted my big toe...so that was disappointing to see. Now I have to go spend more money to have the things they messed up fixed. Save you money, don't go here...

Everyone was so nice! and my nails are so cute! My nails look very high quality and it was done in…read morea good amount of time! Scheduling an appointment was easy too!

Always amazing!! Simple design today but always beautiful. Had overlay and love my design…read more Wonderful place and clean

Got a fill and light cat eye and a beautiful design. Such a chill environment and lovely people.read more

Super clean and new nail salon with amazing service! I would normally round up my 3.5 star…read moreexperience to a 4 but I think the lack of attention to detail and the higher price point is what ultimately put it at a 3 for me. Starting off with the good: the space is really clean with everything looking nice and new. They have massage chairs for your pedicures and everything was super comfortable. They even gave me a mini water bottle and had a hook for my purse. Services was super friendly and I loved that they played a travel food YouTube channel on their big screen tvs the whole time. The cons: unfortunately, the attention to detail was not the best with a small hair cured into my thumb nail and bubbles in a few other nails. I got a manicure with gel cateye nail polish with silver star nail stickers and a normal polish basic pedicure and the total ended up being $110 ($130 after tip). So once again, the service and the space great but for the price I think there should be more attention to detail. I've definitely gotten better quality / more intricate nail designs for equal or even cheaper elsewhere. Nail Art studio is pretty close to my house so I would go again since the service was so friendly and the space was so clean and comfortable.