Friendly employees who go out of their way creating beautiful nails. They offer advice on new products and ideas

If I could give it a zero I would. Horribly managed horrible work - the state of my manicure is abysmal - gel peeled off from most nails within two weeks; What am I supposed to do about this? And where is the manager/owner of this "salon"? it seems that they focus on quantity not quality; appointments are not honored - my daughter and I were there for several hours despite making an appointment for 3:00 pm on my Birthday read more

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Booked an appointment and did not get seen till a hour after my appointment time.... They also did a bad job on my nails but i don't know what i expected after a wait like that. Don't come here if you have places to be after. read more

So I can't speak certain nail services but I can talk about the service. First time I went there with a friend, it went well and the pedicures were good. 2nd time, I brought my sister there and it was a first experience for her birthday. Prices are reasonable but I booked for 3:30 pm, originally was 4:30 pm but I had to change it since we had other plans which it didn't give me an option to cancel that until I got there in person. Anyways, the service I booked for my sister was a manicure and I'm pretty sure manicure had include the hand massages too. We got there on time for the 3:30 appointment, we waited a while. They had my sister sit down but she was waiting for a nail tech for a good amount of time but it's okay because its understandable and there's others who probably had an appointment too with certain nail techs since you can choose who you want. There were other clients with the same time as us but they got manicures too I think yet they got done quicker. I kept up with the time and finally my sister got a nail tech. I notice her still sitting for a while afterwards, I asked her if she got the manicure because even from my perspective, all they did was the cutical oil (which was way too much on her fingers) and painted them. No actual manicure was involved. They mumbled something to her and she told me she didn't know what the lady said because she muttered it or something so we originally thought that we leave the nails to dry and THEN the manicure, right? Because I asked her if she was done. No, usually nail salons they'd use the UV lights which they used on other clients but my sister? Why the heck did she get a small fan and it just didn't work halfway through and only for 2 minutes. We waited for 30 minutes or however long because it was almost 5 pm. We had to make changes to our plans because I had other things booked for her since its her birthday but they didn't tell us whether she was done or not. More than 15 minutes definitely and i asked her to see if she saw her nail tech anywhere 3 times and she said, "No, she's not even in the room." But I looked around and thought I saw the nail tech but I don't know. So I got a message to leave the experience which I did and it was 2 stars for her experience, not mine. I didn't wait long when it was my first time and it was quick too but also good. Then they begin to call and message me which I never really had anyone contact me for my reviews before especially sending camera footages. They told me that they did cuticle cleaning from 3:42 pm and finished at 4:05 pm but there was no CLEAR communication! The manicure is $27 and it was around $24 for us since they gave a birthday discount which I didn't know about but it was nice and kind, still no full manicure though. It was about near 4:40 pm that we were still waiting so I got up to pay and I did wait for a minute but I manage to pay and get out. First time we walked in, it didn't seem friendly anyway like it did for when I went there for the first time. The guy who did my pedicure and the lady who did my friends was amazing but the lady with my sister? No. Nobody even told us that we were done. I just made us get up and leave because everyone else is getting their services but not my sister for the full service and I saw nail techs on their phone waiting for more clients I'm assuming but nobody came and it felt awkward. I was thinking to come back but after that and the messages? No thanks. You also did not need to send me pictures of literal camera footages which I've NEVER seen a company and place do at all but you also did kind of admit you didn't give her a manicure and still charged for it, only done cutical cleaning. I don't even think the nail tech who helped us check in told her nail tech of what my sister was getting so I'm unsure about the communication there but the communication with us, sucked. The camera footages doesn't even capture my review, only her just fucking sitting there. P.S. they were friendly with other clients but for not with us. read more

I had a very bad experience with an ingrown removal that was cut, and despite adding tons of super glue to stop the bleeding, it just kept bleeding. read more

What a great find! While on vacation stopped at this place for a pedicure - loved it best ever! Next day came to get gel set plus manicure - omg perfect!!!! I feel beautiful and relaxed thanks Elite Nails Lounge! read more

Got my nails done so I could waste time, chose this place based off picture! the older guy did my pedicure and a fill with 2 designs on each hand. one of my toenails is crooked and cut down to low to fix, that's the reason I didn't get French tips on my toes. My nails are all different shapes they don't match, some are wider and longer than the others. I asked for tapered square he messed the shape up, wanted a M on my middle fingers with a deep almond French tip, definitely not a deep almond French tip the M is ok, on my ring finger I wanted hearts I got 1 heart on each and they both are different shapes don't match, every full nail polished isn't polished completely. my nails where already the correct tapered square shape and color I wanted so it shouldnot have been hard to go by the same exact thing and match the deep red color(which is lighter then the one I picked he picked his own berry looking red) except for the french tip with a m and the single heart he did, even showed him a picture of the heart. He kept pulling on my hands hard atleast 10 times each hand when I wasn't movin, also tried to keep pushing my hand in the uv light further than what they could go! he rushed my service to get me out of the way, NOONE WAS WAITIN! Half ass service cost me 131.75 The picture of my foot and hand is what ny nails looked like before I went in the other pics are after leaving elite. Definitely not an elite servic or finished produc. read more

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Tiffany did an amazing job on my nails. She greeted me at the door and allowed walk in services on a sunny Sunday afternoon when many nearby salons were closed. She has great attention to detail and reasonable prices. I'll definitely be back and I highly recommend. read more

Elite Nails Lounge - Fill-in with gel polish - Nail Salons Near Me - Louisville, Kentucky

They took the time to find out what I wanted. They did not rush, good communication. Nails turned out nice. read more

Elite Nails Lounge - Nails with builder gel - Nail Salons Near Me - Louisville, Kentucky

Beautiful nails and a great experience! My friends were all raving about my nails when they saw them. Amazing attention to detail and she noticed things that people barely notice but make all the difference. Nails also aren't thick like other salons. Will be coming back for Christmas :). read more

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Tiffany!! she is the BEST! I am very picky when it comes to my nails. I need them all to look the same (hard for most) but Tiffany gets it right every time! best nail tech I've ever had hands down! read more