Have gone to Total Point before and the service has been wonderful. The Staff is always polite,…read morecourteous and professional.

From the owner: Total Point Urgent Care in Desoto is an easily accessible, affordable urgent care facility where…read morewalk-ins are always welcome. Our urgent care can help with nearly any non-emergency medical procedures, such as lab testing, occupational medicine, and even onsite X-rays. You can find Total Point Urgent Care in Desoto on the North side of the city, along I-35 East and Plaza Road with operating hours from seven to seven, Monday through Saturday.

My wife was coughing with fever, tested positive for flu A at this urgent care. They took her right…read moreback to the room. I also asked them to provide a test for me as well since I was not feeling good as well. Nurse Practitioner Ashley was kind with a great bed side manner, very knowledgeable and professional. Sophia the nurse as well as the attendant Chris were also very kind and helpful. This was our first time to use this location in Lancaster. We will definitely use it again if needed. 5 stars for sure, I'd give more stars if I could.

I would like to commend the workers at Care Now. Jordan was the first person I had contact with. He…read morewas very courteous and professional. He listened to my concerns and acted accordingly. Then there was Sophia! Such a gem! She was empathic, and she has a great personality. She was so bubbly, and she even listened to my boring stories! I don't know the physician's name. He took his time and answered all of my questions and concerns. I appreciate that. At first, I was skeptical about visiting; however, I would highly recommend this location.

Exceptional care by Dr Noel. So appreciative of her helping to get us quickly back to 100%. Much…read moreeasier than going to an urgent care or ER.

Went in for a skin rash... Left with a lobotomy I needed to…read morevisit a clinic for what I believe is a blocked pore. Most clinics need an appointment an I didn't want to wait, so I decided to try Minute Clinic at CVS in Red Oak, TX. I requested an appointment online, 3/23/23 at 11:20am. I arrived at 11:05. After waiting a few minutes, the Nurse Practitioner on duty, invited me into the examination room. She quickly determined that I needed an antibiotic and was going to write a prescription, when she needlessly decided to check my vitals. I have a history of hypertension; I know this, it is nothing new, but to her, it was the end of the world. She said that I was having a hypertensive emergency, but I was asymptomatic. She told me that I would need to go to an ER, to which I reluctantly agreed. This must have activated God Mode in her, even after I agreed to drive myself to the ER in Waxahachie, she told me that, now, she must call 911. She gave the 911 dispatcher my information and kept insisting that it was an emergency even though I was asymptomatic. My wife (who had been in the waiting area) was invited into the room. She expected to be informed of what was happening. However, a few minutes later, 4 male paramedics came to the room. The NP rudely insisted my wife open the door. Since I had already agreed to visit an ER on my own, the demeanor of the NP had me fearing that if I refused the paramedics/ambulance, she would call the police. I was strapped to the gurney, carted off, and placed into the back of an ambulance. I never received the prescription I had visited Minute Clinic for, but I did get a $300+ ambulance ride.

This place is horrible. Came on my husband day off to get a DOT exam for his work. They took…read moreforever to call him to the back then when they did he sat and waited in the room for over an hour when I finally got tired or sitting in the cold lobby and he text me and tells me he is still waiting to see the doctor. They were not that busy at all when we came in 4 people in the lobby when we got there. The clerks take forever to process the patient to be seen. . Not "Express" at all. If he didn't need to get his DOT done we would have not came here. Now that I have came here I will NEVER EVER come here for a urgent care need or visit. It's absolutely ridiculous and no care for they persons time

Terrible experience. The front desk was very kind, but the "doctor" was very rude and had no real…read moreknowledge. If you don't test positive for COVID then there's nothing she would do. Janelle was the rude "doctors" name. She refused to give her last name, that's a first to hear from a "physician". Due to her extreme lack of knowledge and unpolished behavior I'm assuming she's not an actual doctor and just someone they use to push people through so they can charge insurance.

I went here yesterday. It said walk in so I did. You sign in at their kiosks . I had over a two…read morehour wait. Went back home . A half an hour before my appt. I went back. Sat in parking lot. She called and said come on in. I ended up with a double ear infection. She gave me meds and I was on my way. I was happy with the service I had . My doctor is not currently seeing patients in person. I would go back if needed.

I came in for a TB test and they scheduled a follow up to check the results two days later. When I…read morewent into the clinic for the follow up it said they were closed everywhere and not a single employee in the store knew what was going on. They were rude and unhelpful. Now I have to restart the entire testing process. I work in a retail pharmacy store very similar to CVS so I know how these stores work and I have never experienced such a lack of customer service before. I am very very upset and will not come back.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

Great experience thus far. The staff is very pleasant. The facility is clean and organized.read more

First time coming to a virtual clinic…read more Came in for a cough I was having for 2 weeks. I was very skeptical before coming here because I was afraid the Dr. would not be able to diagnose me without being there in person. The receptionists were nice and they are the ones that help the Dr. see your vitals and such. Dr. Sam was very nice and he made sure he understood everything that was going on. The medication he prescribed to me are working and I'm very surprised that he knew what was wrong with me without being there. I still don't understand the concept but it works :) The receptionist doesn't really talk to you so it was a bit awkward but they were still really nice and took my vitals well. If you don't have insurance it's $79 and they will add additional cost if extra testing is needed. Very affordable and trustworthy. Getting swabbed to check for Strep was $35 Definitely will be a returning patient!

Dr. Sam is wonderful and caring. He really takes time to get to know you before just diagnosing…read moreyou. I have had the best experience here. You can walk in or make an appointment. It's a tele clinic which was a new experience for me but it's kinda cool to see what the doc sees in you ears! Super affordable...if you don't have insurance! Dr. Sam has got you covered!

Dr Jones has been my PCP for several years. I can't sing his praises loudly enough! I am very…read morepleased with him. He's always exceedingly kind, caring, & has a great bedside manner. Dr Jones is incredibly thorough with attention to detail. He takes time to listen & answer all my question & concerns. He explains my condition and never rushes me through a visit. Thank you for your unwavering dedication and the positive impact you make as a doctor. I am genuinely grateful for the warmth & professionalism of the entire staff. Your tireless work does not go unnoticed, & has left a lasting impression on me. I feel blessed and honored to have such an awesome doctor. Your patient, Myrna Ford

I have been a patient of Dr. Brian Jones for many years. Dr. Jones is a very caring, professional…read moredoctor. He truly cares about his patients and takes time to listen to his patient's needs. He does not sit and type into a computer, he actually looks at you and listens. He is proactive when it comes to his patient's health. He is able to diagnose a problem and treat it quickly. I have recommended Dr. Jones to several friends and family members and everyone of them is thrilled to call him their doctor. You won't find a more professional, educated, caring doctor than Dr. Brian Jones.