Prices are very high. I have yet to figure out how to book a grooming online. Poor communication…read morefor upcoming appointment. Unfortunately no one in this area has stepped up to compete. and until now I could tolerate there shortcomings. I started yesterday trying to make a grooming appointment. couldn't do it online. so I called and left a message. no return call. so I called and did reach someone. after 3 dogs and almost 10 yrs off and on using pet authority as a groomer, they want me to pay half up front because I forgot to cancel an appointment I had during a family medical situation that lasted for a couple months. I always tipped really well. I guess loyalty and generosity don't matter today. oh well. Somembody else will get the business and tip. I won't step foot on the place.

Customer service is great every time. Very knowledgeable on their products. We love Ash and…read morePrincess Tiff Frito loves it there

Costumer Service: I am very pleased with the Store Manager…read moreat Pet Supplies Plus in Austin, MN. She called me after seeing my review from 1/9/2026 and offered a full refund and apologized. I am pleased to hear of retraining staff to handle pets and items in a sanitized way to keep them safe. Great Manager!

Great selections in products, but the cost is much more than Walmart, Huber and runnings, and it's…read morenot even close. 2-3 dollars more for the same product and I'm being generous

Great product and most of the staff are knowledgeable and friendly! One of the cashiers (Aislyn?)…read more has been rude and I get a sense of dread when she has to wait on me but for the most part everyone else has been great at being kind and helpful! Kristin has helped me find good treats for my pups, Alex has given good advice on how to get my fish feeling up to par when her swim bladder was a little messed up and Ryan has assisted in answering questions about birds and my future plans for reptiles! This place has been one of my favorite places in Mankato since I was a kid! Love Pet Expo!

Always veru helpful! Great selection for all your needs…read more Best place to get pet supplies!!!

Great place, staff are so nice, animals are well taken care of, and they have everything! My only…read morecomplaint is how high the prices are on live animals.. $1700 for a puppy?

From the owner: Your complete pet store in Faribault, MN! Customer service is our specialty. Come see our puppies,…read morekittens, small animals, fish, reptiles and birds. Oh, and don't forget to stop and say "Hi" to our talking parrot "Sweetie Pie." We offer professional grooming 6 days a week, and our friends at the Kenyon Vet Clinic come over on Thursdays to do vaccinations and such!

I think this place is doing great things! I got my cat Sunny from the Humane Society of North Iowa.read more

From the owner: Our organization was founded almost 60 years ago (1959) with the mission to provide temporary…read moreshelter, food, medical attention, and comfort to displaced and neglected companion animals and educate the public about the humane care of animals with a goal of reducing overpopulation.

We adopted Chelsea Jane, a beautiful little tortoiseshell cat, last week. The staff here are…read moreterrific. They are careful and caring and do all they can for the animals, ensuring healthy, cared-for pets who get matched with loving, appropriate homes. They made us feel comfy all the way through the process, explained the steps clearly, and did an overall excellent job.

PAWS is run entirely by volunteers. In 2000, they took over what had been a high kill municipal…read moreshelter and turned it into a No Kill shelter. They offer adoptable pets, and provide various community programs, including low cost microchip and spay/neuter services. I was vacationing in Floyd County and started feeding a thin, hungry, sweet stray cat. I was pleasantly surprised to find a No Kill shelter nearby. The PAWS staff were phenomenal about working with me and were ultimately able to take my stray cat for adoption. Everyone I spoke with had a huge heart and was giving tremendously of themselves to help the animals. If you have the opportunity to adopt from or work with PAWS, I can't recommend them highly enough.

It is the coolest pet store I have ever seen. Everything you could ever want or need for your pet…read moreis in this beautiful store. I can't even describe how amazing this store is. First, it is a restored downtown main street type building with an upper and lower floor. There is a beautiful fountain that is underneath the staircase in one of the windows and in front of the other window is a special seating area which must be for one of the owners dogs. The downstairs has almost wall to wall aquariums with goldfish and other type pets and supplies. The upstairs has everything from special cards for every occasion with pets on it to special glamorous doggie collars to even artwork with pets. If you ever have the chance to visit charming downtown Algona, Iowa, stop by this store

One of the nicest pet stores in the state. Funky. Pet friendly. Lots of funs stuff.read more

Staff was great as usual at any location I've been to. What I needed was easy to find!read more

The store has a nice calm to it. The staff is always nice and helpful. The last time I was in I…read moreadded a kitten to my family. The lady who helped me out was informative. I believe her name is Kat. I'll keep going to this store for sure.

This place will HURT your babies!! It's like no one cares about their job anymore. They cut my Koko…read moreand didn't bother to say anything until I did . Horrible service is better than this sh** show service they offer!! If you care at all about your pets STAY THE F AWAY!!!!!!!!! I hate this place so much..

The only groomers ever that couldn't groom my dog. Her fur was long and a little matted, I admit,…read morebut to quit 1/2 way through and say you can't Finnish? Her fur was no worse than any other time I've had her groomed anywhere else in the 14 years she's been alive. Incompetent! Absolutely incompetent! What the hell is someone supposed to do for Thanksgiving with a 1/2 groomed dog? I know, let everybody know where she got this done at.