I thought the pet store was great. The pet store had many exotic reptiles,snakes turtles,fish,ect…read more The pet store always has many pet accessories and food. The people were helpful and friendly. I enjoyed looking at all the animals. It's a cool pet store!

A wonderful pet store with people who truly care for the animals they work with. Staff has a vast…read moreknowledge of animals and very accommodating to customers and always willing to give quality advice whether you bought your pet or pet related items from them or not. Wide variety of freshwater and saltwater fish as well as reptiles and amphibians. Ricky the tortoise is the store "mascot" and can be seen stretching his legs on his rounds meeting and greeting customers. He has an attitude and loves people and attention. The store also provides outcall tank cleaning services that have kept my fish happy!!

I have 2 Maltese that I purchased at 2 different times and I wouldn't trade them for nothing…read more They r very friendly and everyone loves them

Could be alot cleaner, and the puppies need more space. But I absolutely love love love my baby…read moreSteven. He has been an amazing addition to our family and I now have a pomeranian obsession, hes my first but not my last!!!

I highly recommend this place! The owner, Brent, puts so…read moremuch hard work into finding safe, affordable and environmentally friendly options for your fur babies. I really love their pet food rewards program which comes in handy with having three fur mouths to feed. I also refuse to get my treats from any where other than Lulu's. My pug has an allergy and if I have any questions or concerns Brent goes out of his way to resolve the issue. Their shop cats- Gigi & Cora are also the highlight of my visits. You seriously can't go wrong & your fur babies will love visiting!

Very nice little shop! The staff member was kind and helpful in giving advice for a picky eater…read more(with sensitive skin and stomach). We were just passing through, but it seemed like a great little shop!

We have had a great experience with Heritage Puppies. This is the second puppy we have gotten from…read morethem. Happy heathy and ready to be loved. The paperwork is complete, they provide information about their shots and when the next vaccination is due. Excellent people to work with if you're in the market for a puppy they are great!

very nice people, affordable dogs, informative with cares, vaccinations, food and where to purchase…read moreas well as provided food to keep her going on same diet as we preferred. We purchased a puppy for our mom who lost her fur baby after 15 years, definitely recommend Heritage Puppies! Thanks! Nita and Melanie

I went into Animal Answers about 3 months ago just to check the place out. I ended up buying a…read moreSnorkie and a few weeks later I bought a canary. The owner (Shari) is always so helpful and truly enjoys the care of the many variety of pets offered in the store.

I signed up dog training for the 1year old dog we inherited from a late family member for Thursday…read moreat 7 PM. Was asked to move to 5 PM that day which was fine. One other couple was there also. I brought my dog the first 2 lessons but could not go the third week out of six. showed up the fourth week and was told the other people switched to a different day of training. Trainer did not offer to train my dog while I was there for class. I asked for a refund or gift card but manager said he was sure the trainer could help me find another class. None of them worked with my schedule. Did not receive half/3 of the six lessons after paying $149. trainer talked during most of first two lessons with little actual work with the dogs.

Every single time they have a deal going on like this last Black Friday by 50 or $60 with the stuff…read moreand get $10 in points. They've had something like that going on so many times in my account doesn't get it every single time. Every time they have a buy five or buy 10 get one free item or get two or whatever it is they never ring up.

I think this place is doing great things! I got my cat Sunny from the Humane Society of North Iowa.read more

From the owner: Our organization was founded almost 60 years ago (1959) with the mission to provide temporary…read moreshelter, food, medical attention, and comfort to displaced and neglected companion animals and educate the public about the humane care of animals with a goal of reducing overpopulation.

It has all the little things I need for my critters. And the staff is always helpful and friendly.read more

I purchased a 50lb bag of Diamond Naturals adult large breed dog food. I am not sure what they did…read moreto this bag, but the food was all broken up. I sifted out nearly a full pound of dust. I have been buying the same food for over 5 years and have never seen the food like this. It was my first time and last time buying it from the Cedar Falls, IA Pet Supplies Plus store.

Surrendered my healthy 3 year old cat because I had no other option. She was extremely friendly to…read moreeveryone and never had issues with people, but for some reason they claimed she failed her behavioral exam and euthanized her. How can you euthanize completely healthy and friendly cats, but then accept all of the aggressive dogs that are surrendered and not euthanize them? If you want your animals to go to a good home and not be euthanized for no reason, do NOT surrender them to this humane society.

I have a friend who was forced, by her landlord, to surrender her cat she'd had for 18 years. This…read morewas very distressing and depressing for her. When she called to see if he'd been adopted or euthanized, the person she talked was very rude, telling her she wasn't entitled to that information because when she chose to surrender him she lost all rights to information. It wasn't her choice which the person she talked to may not have known, but in my opinion they could and should be taught to show more compassion and understanding. In this computer age it wouldn't take much to look that information up and put a person's mind at ease. This makes me sad because I have dealt with this place many times in the past and never been treated that way. In fact when I had to get rid of a family pet years ago, they were happy to let me know he was adopted that same afternoon. Sad how times have changed!