We brought our cat here for the first time this week. Everyone was very friendly. They apologized…read morefor not a room ready right away, even though we were early. We happened to see a couple of dogs making messes on the floor and mentioned it to the staff. They cleaned it up right away, thanking us for letting them know. My children and I were allowed to go into the examine room - it was almost like a visit to the family doctor. Both the vet and the nurse were kind and patient. We left feeling cared for - both for our cat and ourselves.

I cannot express enough how grateful I am to Dr Brad Prestemon and staff. For getting my sweet girl…read moreCali in for emergency services and she was not a patient there. When our own vet (down the road) of 30 yrs would not even consider assessing her. Dr Brad was so sweet and professional. He knew exactly what was going on and after 2 days of vet care of meds she was on the mend and doing great. Heartland is our new clinic now. I highly recommend Heartland Faribault for your veterinary needs.

First off, go ahead and forget Megan R's review. Read it, and then realize that what she's talking…read moreabout are training "shock" collars, training "choke" collars, and other standard training tools/techniques that you'd find at any pet supply store or training book. Megan R. Sounds like someone who has unruly dogs and is unwilling to take the necessary, assertive steps to bring them to heel. Also, take into account that Sam and his team not only train for obedience and hunting, but also spent time in war zones training explosives detection dogs and have a charity training veteran's and their service dogs. Simply put, they know what they're doing. Now, on to my review...I take my two Beagles (5 and 13 years old) here regularly. My dogs love it there! They are well attended to, played with, and always smell nice when I pick them up. The facilities are clean and temperature appropriate for the season. The staff keeps the runs and play areas tidy. They always keep an eye out for health issues and are very flexible with pickup and drop off times. At $68/night for both my hounds, this is my kennel of choice. The bottom line is my dogs love it here and that's the only feedback that matters to me!

This is paying for abuse!!! My 2 Labrador puppies jump to meet new people... the two in charge slap…read morethem on the nose and knee them like a punch in the chest... this place will bring your 4 legged family member back and be aggressive... the demonstration showed that they asked the dog to do a command and they still shocked/chocked him! How confusing for a dog to do what the say and still get punished!! I was so appalled I tried calling the next day, and they don't answer my phone call!!!! What if PETA knew about this????

We were very pleased with our experience and will definitely bring our cat again! Bonnie was very…read moreresponsive whenever we called or emailed. We got video updates which was very nice. You can tell that she genuinely loves cats. The rooms for the cats were very big and had a large "playroom" set up for the kitties. Very clean.

I couldn't be happier with my experience! This place is adorable and located in a quiet area…read moresurrounded by corn fields and farms. There are only cats, and the inside of the little building is quiet as well (save for the radio playing for the kitties). Bonnie is attentive and responsive and clearly loves cats. I trusted her. She wanted to know all about what my cats liked and don't like, their routine, etc. and seemed to truly care about them. The room my babies stayed in was more than large enough for them to sleep and play and not feel caged. They loved the large window with a bird feeder to attract birds for them to watch. And she has a large sunroom for the cats to take turns playing in. She even has little signs printed with the names of the cats posted by the door to their rooms! The only thing I wish was different was the cat hair on the beds in the room. I wish this was cleaned off from the last occupants. I think this would reduce the stress of cats and eliminate the possibility of disease transfer. This is the only suggestion I have. I won't be going anywhere else for my cats in the future! 10/10 would recommend

The veterinarians are always so kind to my cat! They always make sure to tell us what is going on…read moreand is better than ent other vet I have gone to. I would recommend to anyone who likes a happy pet and a wonderful team treating them!

Wonderful clinic! My family member recommended Dr. Passe and we've been extremely happy with our…read morepups care. They have great staff and always get quick appointments. Highly recommend!!

Came from our family's cabin in northern mn on a road trip, one of our dogs had a corneal ulcer…read morefrom getting scratched in the eye so we decided to stop here because of the convenient location. Checking in was very easy and quick, no wait time at all. The staff was extremely friendly and identified the problem of our dogs' eye and prescribed medications in no time. Got out of there quick to get to our next destination on time. I cannot stress how friendly and kind the staff was; they even sent us a postcard when we got home! Would highly recommend this place, especially if it's on the go!!!

Everyone at Heartland cares about their clients, both the four- and the two-legged ones. We have…read morehad several pet emergencies and they are patient and understanding with both us and our pets. They are willing to work with us to find out what is wrong with our cats. When there was nothing left to do, they were very respectful and loving during the euthanasia process. They even gave us a clay impression of our cat's paw print! Highly recommend these vets for small animal care!

My dog and cat have been going to this vet since the beginning. It was a very easy process, they…read morekeep records of my animals next visit, vaccines and inform me a few months in advance by mail of the needed appointment. They then call to remind me of the appointment (approx. 1 day before). My pets never have any issues and my dog actually likes going to the vet, which makes me feel at ease and comfortable with this office. They get lots of attention from the staff when they are here as well. Any questions or concerns I may have get answered very quickly.

I saw on your website that you were open 8:00am on Saturday's. I loaded up my blind dog and dove to…read moreyour office at 8:30 am to an empty parking lot. You need to update your business hours for Saturday!!! No one was there!!!

Peaceful for any horse! Clean, and great location! All…read morebreeds welcome. Many trail options within 45mins.

Best vet we've ever been to. My wife have lived in and seen vets in Burnsville, MN, St. Paul, MN,…read moreOxford, OH, and now Northfield, MN. Countryside is the best of all of them. They have seen five of our pets over the last several years, and helped see one of them through to the very end. The thoughtfulness and compassion they displayed when they came to our home to put our cat to sleep, and the followup with them about the process was truly exemplary. I think that how an office handles situations like that speaks everything about them. As another story, our greyhound has a bizarre blood clotting condition that we've had experiences with in the past that no other vet was able to figure out. Our vet put in the time to do the research, figured out what it was, and found us a supplier of a medication that fixes it, and did not charge us extra for all that extra time spent outside of the visit. They consistently do more than provide minimum care for our furbabies, and in my experience, I've never felt so confident about the vet I take our creatures to.

I'd give it no stars if I could. Me and my family took my lil guy in to get euthanized and they…read morewould walk in continuance and ask if we were going to cremate him or take him home while we were just trying to have some peace and get ourselves together, after it was done we asked if they could get his paw print and the nurse said that they would do it in what's called a rainbow bridge and that I shouldn't worry they'd get it done. Fast forward I get his ashes and the poem but no paw print, my Name and Address on the Certificate are even wrong. It's been 3 weeks and I've been calling and fighting none stop to get it back but apparently it's completely lost and there's nothing they can do but say sorry and apologies for that.