They helped us pick out the replacement diving board and repaired our base to save on costs. They…read moreshowed up on time as promised and I will be calling them again for other pool repairs.

Universal does a better job at a better price than most. I much prefer them to other dealers who…read morecharge much more for a job that is often not as good. My experience with them goes back well over 25 years. All the pool liners safety covers and equipment they have installed has functioned long beyond the warranty from the manufacturer with no problems. They are very competent. One caveat, to be honest, is that this is a small shop so they are not always able to do quick response jobs although they try. The review from 9/24 seems to be another place in another state with a similar name or so it appears to me and my long experience with Universal Pool Sales of Grace Avenue Lebanon, PA.

they never fixed my pool problem. I had to go elsewhere to get it fixed. I finally went to…read moreGoodall Pools and they came out and saw what was wrong and fixed it.

I used this company to replace our pool Liner about 5 years ago we had role problems and when they…read morepatched it for hundreds of dollars and it still looked bad and continued leaking. I solely use this company to open and close the pool and follow all their instructions and the leak continued until this year the liner finally gave up on us. I have spent thousands of dollars with this company and now I have a bigger problem than I had before.

Needed a new pump in a pinch right after opening called Will and Melissa and they were here in no…read moretime. Came out took a look at the problem and within two days I had my new pump installed and was up and running! Highly recommend Baker's in any of your pool needs, they show up as expected and continue to get the problem resolved in no time! Lori

No help here. Needed a new cover for my hot tub. Took my name and number and said they would get…read moreback to me with a price. No one ever did. Bought it online. Another time I needed some new jets for the hot tub. Same thing, no one ever called. Got them online. I would like to support local businesses. Missed out on two sales totaling $550. I guess they feel they're the only hot tub people in the area, so why bother with customer service.

The Entire staff is amazing! IF you are looking into someone putting a pool in for you...Please…read moresee these guys...It's family owned and operated and they are the BEST!

I have used Brandon and his crew for a few jobs and they have all been very good. He is punctual,…read morerespectful and reasonable. I have referred my business associates to him.

Our friends hired Brandon's company, Right Quick Hauling, to move a bedroom suite. They were very…read morecareful in everything they did, making sure not to damage the furniture or the house walls when they took the furniture out. They made sure everything was strapped down well on their trailer. They did such a good job for our friends, I hired them the same day to move some furniture for me. The prices charged were a good value, very reasonable. I highly recommend Brandon at Right Quick Hauling.

Gotta say, I was a little disappointed in my service this time. They left a piece of my ladder off,…read morethey didn't put away my drainage hose and they didn't sweep the stuff that came off my cover around the perimeter of my pool. I feel like I definitely did not get my money's worth at $350.

The service , support and professional work is honestly unbelievable! I went from countless hours 2…read moreyears ago on keeping my pool clean to next to nothing! The best.

I've been using Robert and Kevin forever it seems. I'm sure it's at least 15 years. They notify…read moreme when they're coming and are prompt. As I got older and mobility was a problem they made changes to my filtration system so I could clean it easier. I highly recommend them.

Until today, we would have given this team 5 stars in most categories. However, when they came to…read moreclean the pond several weeks ago, there was leak at the connection of the pipe from the pump into the new UV light. We asked them to fix the leak, but Robert said, "We do not have plumbing supplies with us today, do not worry, we will fix it when we return to install the skimmer (that we had requested)." They had not actually tried the new UV light on the day of installation because they left before the new pond water had reached the pump level. Later that evening, when we turned on the pump connected to the new filter, the GFI blew. Every time we reset it it blew. We tried other electrical cords and other outlets with the same results. Quite simply the new UV filter was faulty. We contacted them to say the leak was so bad it sprayed over 2 inches of water out of the pond overnight. Below you can see the picture of the leak we sent to them. They did not come to fix it. We were frustrated so we actually fixed the leak at the coupling ourselves, but when we tried to plug in the UV filter again - it still blew the GFI. We finally unplugged the UV Filter and ran only the pump and the GFI never stopped with the pump alone. They appeared to be most reluctant to address our problem. While they did not say so, we felt like they believed we had somehow damaged the filter, which is quite absurd. Today they came and made the replacement. When we asked them about coming to do the skimmer they said they would not be back. They had only come today to replace the UV filter, thank us for our business over the last seven years, and tell us they were not returning. We were stunned. When I tried to open a conversation by saying, "Well I must have offended you somehow," (although I could not imagine how, given that I had paid them in good faith) they quietly made a disparaging sound and walked away. They clearly did not want to enter a conversation. Our pond is 4,445 gallons. They charged $1400 ($300 more than last year) for the clean out and $500 for the filter. By the time they addressed the faulty filter issue, the pond had already begun to show signs of algae development, thus rendering the clean-out ineffective). We may have been due compensation for their lack of response to my concerns, but we did not request it. I suppose they have done us a favor by not wishing to come back.

Very quick and helpful. We're able to identify the issues and fix it. Price was very reasonable…read more Would highly recommend.

Drain doctors did a phenomenal job diagnosing and repairing my collapsed sewer line. They showed up…read moreon time, completed the job on budget, AND handled all the permits and township issues. Couldn't be happier with Drain Doctors. Shout out to Jill for being so nice and accommodating for us.