Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

From the owner: We offer a wide variety of pool supplies, spa supplies, and hot tub supplies. View our catalog on…read moreour website!

DO NOT USE THIS COMPANY OR YOU WILL REGRET IT!!! PART 2…read more UPDATE. The business owner Tracy has attempted (AND FAILED) to do damage control by responding to my original horrible review EVEN THOUGH SHE HAD ALREADY RESPONDED TO ME ON THE PHONE...so there was no reason to respond to me online here...ONLY to try to twist the story and do damage control. Sad. She knows that YELP doesn't allow US CUSTOMERS to respond to the business owner's reply and that they get the last word on here, so they make it try to appear as though the customer is wrong or being unreasonable...so I am posting again to let everyone know how full of it these business owners are and how they are clearly trying to save themselves from ANOTHER horrible review, because they have MANY. See my original review below (I have attached a screenshot) or just go to the original post for it AND their reply (Yelp doesn't allow that many characters here to post it all). And why am I going through this trouble? To make sure that you good people out there do not use this company and end up going through what we did with them. So now for my reply to the business owner's response to my original post. TRACY SAID "You contacted us twice on July 12th regarding an issue with the heater not working and the water not flowing from the spa to the pool. Our associate spent time on the phone attempting to help you troubleshoot the valve positions and asked that you call us back if the issue continued. We did not hear from you again until the morning of July 14th." Wow, Tracy...you keep making yourself look worse and worse...what actually happened was that I contacted YOU on Saturday and spoke to your associate TWICE and had to waste a ton of time on two different calls troubleshooting the problem and NOTHING he told me to do actually worked, completely wasting our precious time. And the reason you didn't hear from me AGAIN is because my SECOND call had been a 10 minute call that was made at 3:54...AND YOU CLOSE AT 4pm!!!! AND your business doesn't open again UNTIL MONDAY MORNING!!!! So I actually have to tell YOU what YOUR business hours are AND when you are open and closed??? YOU ALSO SAID "The cleaning and chemical balancing services you were charged for were completed as scheduled, in accordance with our service terms." Well, Tracy...again...in accordance to service terms, and for a visit to be "COMPLETED AS SCHEDULED", YOU ACTUALLY HAVE TO SET THE POOL SYSTEM VALVES & SETTINGS CORRECTLY PER YOUR OWN INSTRUCTIONS (NOTES AND PHOTOS)!!! If you didn't do that, you DID NOT "complete as scheduled"!!! If the valves and system were not RETURNED TO THEIR ORIGINAL AND PROPER POSITION, you did not "COMPLETE AS SCHEDULED". If YOUR SERVICE VISIT and carelessness caused MULTIPLE ISSUES with our pool systems, then YOU DID NOT "COMPLETE AS SCHEDULED"!!! And this is all on top of the fact that because of what the technicians did, our system was malfunctioning FOR DAYS!!! "Complete as scheduled" means that you did what YOU WERE SUPPOSED TO DO...and PROPERLY". Which you did NOT do. Yet, you STILL charged us FULL PRICE WITH NO DISCOUNT AT ALL for that service AND all the aggravation and inconvenience you caused us, YOUR CUSTOMERS, as detailed in my original post. Once again, YOU DO NOT CARE ABOUT YOUR CUSTOMERS & all your negative reviews here prove it. And that's why we fired you and why you've lost SO many customers...and are getting so many bad reviews.

i took care of my pool for 30 years so had basic knowledge. my neighbors are a good bit older than…read morei am and had problems with a new pump that i couldn't figure out bc of blue tooth technology.... ugh Kyle and younger co-worker were so helpful, kyle over the phone on first attempt to get it running. and then i met them at the pool for a hands on lesson ! i cant thank them enough for their patience. kathy compton

Peter and his employees did an outstanding job. Peter was kind, friendly, knowledgeable and went…read moreabove and beyond. You can tell Peter cares about the customer and the quality of work, would absolutely recommend Peter and his company. Will definitely be giving the company a call again for future work.

Good pool service, very knowledgeable, and capable of fixing a wide variety of issues for a fair…read moreprice. Highly recommend Peter and his team.

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

He was fantastic and helpful on the first visit. We followed his recommendations and after that had…read moreour water tested go get an accurate reading. Sent him the results and he replied that he was not coming back. So would not recommend

I posted a review on 1.5.2026. I am posting again to let potential clients know that Ted's Pool's…read morereply to me was inaccurate, since this is a website for consumers to share honest experiences with a company. It disturbs me even more that this company is comfortable lying about the service they provided our family. Ted's Pools subcontractor put in an inadequate gas line for what our system required. We could not run our gas oven if the hot tub was on. They did not turn in a peco adequacy form before they started the work. After it was over they told us to do it if we were having issues. Their work also resulted in a gas leak which we had to hire an outside contractor to resolve. I did not trust ted's Pools to respond to an email let alone resolving a gas leak. Carol said they did not want me to have a dark ground pool because I had young children. I told her at the time of the meeting my three children are teenagers and all can swim very well. So that is another lie they told in their reply. Maybe Ted's doesn't have adequate options for their clients. They only showed me two options and did not make any effort to show me anything else. It was that or nothing. Carol did speak to my husband about the spillway after we sent email after email. I cannot confirm if the mason ever came because at no time did I speak to a mason at my house sent by Ted's. At no time did they follow up and say "our mason was there." If their mason identified the issue why would they just not fix it. Again we spent months trying to resolve the issue and our emails went unanswered. Next lie. They screwed up the closing of the pool. We spent a month testing the water at Leslie's Pool supply. The only thing Ted's did was come out and the tech left a note say the balances are really messed up and they would let Carol know. I had to follow up with Carol and she responded with a 30 minute window that had to get in touch with her. Then we fired them after one of teenager got a chemical burn from them screwing up the hot tub maintenance. Carol did not try to explain anything you have to track Carol down for a response to anything. They said they came twice a week in the winter to service the hot tub. That is a lie. That is what I repeatedly asked for Carol never replied to that request and they only ever came once a month and the hot tub was completely under serviced. Carol you can reply to this all you want but you know you did not handle the account correctly. You're not running a good business and you do not take care of issue after the pool has been built. Customers are on their own to track you down and in the end they are better to hire someone else to resolve it so it actually gets taken care of.

They required prepayment for pool opening. Then, they didn't show up on the day they were scheduled…read morefor pool opening. I called around noon that day and was told "oh they're going to come tomorrow instead." They showed up the following day and got the cover off. They couldn't figure out how to start the pumps. after 3.5 hours of trying, they asked ME for help. I'm not a pool tech!! I did my best to guide them but it still wasn't working. They told me "we called the office an hour ago, they told us we should just leave right then and there". I told them to give it one more try and if its still not working, give up. Three minutes later they went zooming out of the driveway. Haven't heard from the company since then. It's been 2 weeks. My husband came home from work and started the pumps in about 30 minutes. despite my profile location - I assure you, this is indeed a review for Teds Pools in Delaware County PA

I called AM Hot Tub Repair yesterday and they scheduled me for an appointment the following day…read more Rich came out and figured out why my hot tub was not heating up and replaced the part. My hot tub is working great again. Other repair companies wanted me to wait over ten days for someone to come out. I was afraid my lines would freeze. Very prompt service and reasonable price. Highly recommend.

We used AM Hot Tub Repair last week to fix some leaks. Andrew was great. Timely service and…read morevery fair pricing. Would definitely use them again!

How in the world is my signing a contract and giving a credit card to pay for that service is not…read morecounted as a purchase is beyond reason. You choose not to run the credit card until the pool is closed and has no bearing on my PURCHASE. You could have easily run a $50.00 charge on my card as a deposit on that closing. I was not asking for you to make an exception, only to count the signed contract as a purchase, which it is a purchase whether you run the card today, tomorrow or next month. Tell me how that is not a purchase! Do you really want to lose a customer over a poorly executed policy?

Constant blame put on customer and not their products . We bought our pool 11 years ago and every…read moreyear there is an issue . Last year they told us we needed a new liner . They installed it and left wrinkles and you can actually see it pulling out of the wall . They told us it was our fault because we had a retaining wall and too much landscaping . Mind you . The landscaping was there when they installed the pool . They take absolutely no accountability for anything ! We have no water issues anywhere . They lie and cheat . Don't use them

Would not use this company. Bought tons of chemicals from them. Spent thousands with them. Inquired…read morewith them about opening/closing and doing weekly service on our pool, and they stated no because it was installed by another company. Manager at store in Sinking Spring location told us that if we bought a large component (new heater) from them and they installed it, that they would then service us. Tried to buy a $10,000 heater from them and they told us that they could not sell it to us and install it because we were not a customer. How can a company stay in business without offering services that they advertise that they do?

We've needed 9 repairs on our 4 yr old hot tub. The problems began less than 1 month after…read moreinstallation and the last one was completed less than a week ago. After two employees failed to contact Jacuzzi on our behalf as promised and knowing there's not a lot of time left on our warranty I escalated our concerns to the VP and this was his reply: It is my understanding that we have been out on a few occasions to service your hot tub, and we have done so every time under Warranty and at no charge to you. If you feel this spa is a "lemon", this is something that needs to be dealt with directly by you with Jacuzzi themselves. If we go to them and tell them a client wants a new hot tub, even though there have been a few warranty issues on a 4-year old tub, but there is currently nothing wrong with the hot tub, we will get no response. I am unsure why you have felt it best to threaten us with lawyers even though we have performed warranty service and there is no current problem with your hot tub. Nonetheless, we have done everything we can to make you happy, but this appears to have been unsuccessful. Due to the fact that we have been threatened with lawyers even though we have done nothing wrong, I feel it is best to sever ties, and we subsequently will no longer service your hot tub. If you have future warranty and/or service related issues, I would recommend contacting Jacuzzi to get a name of a local authorized service company. If we do in fact get a letter from your lawyer, I will forward this to our lawyer to have it taken care of. I am confident that we will prevail because I fail to see why such drastic measures could even be warranted or on what basis we would even be sued for. Please know that this will be my last correspondence, so any future emails and/or contact from you will go unanswered. Any future communication from you will get directed to our lawyer, should that sadly become necessary. Adam Fronheiser Vice President Office (610) 383-0461