From the initial phone call to make an appointment-everyone I interacted with were professional and…read morefriendly. Made a big difference in air quality in our home.

I've used Harold PowerVac multiple times over the last 20+ years and today's service was equally…read moreawesome. The guys arrived on time and got right to work. They were nice and answered my questions asked with knowledge. Great business and would highly recommend

In June of 2025 we requested Mike to come remove owl fledglings from our chimney and also clean it…read more He charged us $1948.91 so I would suggest a firm quote before using him. $155.91 was Wa. sales tax which should not be charged in Oregon on labor. I requested a refund for the sales tax and he said his accountant and the Wa. Dept. of Revenue told him he had to collect it. I asked for his accountant contact info that he failed to give. Contacted WDepofRevenue and they gave me the statute #. I forwarded this to Mike then he admitted I was due a refund and he would get it off to me.It has been over 3 months and 3 contacts later and still no refund. Our experience with him makes us question his honesty and integrity.

We called to have him come fix our damper. We had quotes of $450 to $600. Michael came out, looked…read moreat the problem, and went right to work fixing it. Nicest guy ever. He solved our problem, and was honest enough to not rip us off. Total cost was $149. So many times, contractors rip you off. Not this guy. He was very honest. Excellent at what he does. He knew exactly what the problem was, and he fixed it.

Fantastic service. Fatmir was able to diagnose the problems with the two gas fireplaces in our…read morehouse that were not fully functioning. The home inspection did not uncover any problems when we bought the house, but Fatmir was able to diagnose the issue and fix it. Highly recommend this company

We were having problems with our fireplace and needed someone to troubleshoot the issue. Several…read moreneighbors recommended Ignite Fireplace Services so we them a try. They showed up on time, and got straight to work. The found the issue and fixed it very quickly. They were priced fairly . When they left it worked well and looked like brand new. Highly recommend!

Grant Darrow, Chimney Sweep was one of my best friends for many years. Lately I am unable to reach…read morehim and I do not understand why. Was it a change of political affiliation? Did I do something to offend him? It is sad to lose a good friend of many years! I hope he is well and happy! Best wishes Grant!

We had Pringles clean our house vents and our dryer vent. They were good at communicating when they…read morewere to arrive and called ahead, They explained what they were going to do and toured the home looking at vents. They moved dryer and furniture to gain access to the vents. In all it took about 2 hours to clean a 2000 sq ft home. They cleaned up after themselves . They Resented a bill and left. They were very polite. I would use again and recommend them.

Best price in town. I called 5 different places. They could fit me in when I needed them that same…read moreweek and they are $100 less than what some are charging for the same service. Make sure you call around before getting your chimney cleaned and make sure you call Pringles. I will recommend this crew of workers anytime. They were clean quick and even laughter when I asked if they ever sing "Chim Chiminy" while cleaning or if they do a heal click when they walk back to there van. :) They got along great with my dog also. Also they went above and beyond. As they were packing up I asked if I could get a hand holding a shelf I made up while I attach it to the wall in my mud room. It only took 2 min but the willingness to go out of their way meant so much. I'm gonna get my ducts cleaned soon and you bet I'll be calling Pringles.

Nathan is professional and courteous. He arrived to our appointment on time, wore paper booties…read moreover his boots when walking through our home, and utilized materials to place over our floor when cleaning the wood burning stove and chimney. After leaving, we lit a fire which emitted smoke into our home. Nathan promptly returned and found an access point that allowed him to remove the hidden clog. Everything is working fine now! We will be having Nathan out in the spring to repair our second chimney. Thank you for providing a service that this area needed!

From the owner: Fast, clean and reliable! We offer cleaning, inspection, installation and repair services for…read morechimneys, fireplaces, wood stoves and stove pipes!

We called Scott for an estimate for a new fireplace insert and he was quick to submit a very fair…read moreestimate. Once the paperwork was completed, Scott and his team were on the job. Scott and his team are very professional, honest, efficient and work with integrity and great customer service. The team kept us informed as to the next step during the entire job. Our job was completed very quickly and it's beautiful. We will be recommending Mr. Chimney to all interested parties. Reg B.

I used to recommend this company to everyone based upon the techs who have shown up in the past, as…read morethey were friendly and very courteous. Naturally, I called and asked for someone to come out to look at my chimney flashing. The owner, Scott, came out to look. Needless to say, I will no longer be recommending this company. Scott was RUDE and argumentative today. I mentioned that the flashing didn't look right, when I meant the tar or rubberized coating, or whatever was originally used by the original installers. I used the wrong vernacular, and he sternly corrected me. I wasn't saying anything negative about him or his company, but actually paid him several compliments on his other employees. Scott came down from my roof and then asked me about a permit when it was installed. I informed him that as far as I know it was pulled, as Country Homes Power told me that they did. Scott then decided to lecture me on how I would know. (I found the permit and receipt of permit with my city). It was an authoritative tone. I've spent enough time in the military to understand when I'm being "dressed down." Then I asked Scott about the repair, and he said he'd get back to me but they were busy. So I clarified by asking him if he was busy the rest of the year, or just now. He then said that his company would not be able to do anything for me this year. He NEVER told me WHY my flashing needs to be replaced. His crew had inspected everything just a few months ago this summer and said everything was just fine. I called Mr. Chimney to get his name and was informed that he was the owner. The girl on the phone got defensive and said "I'M SORRY THAT YOU FEEL THAT WAY" in a snotty tone. I was calm and cool as a cucumber on the phone with her, as you get more bees with honey than you do with vinegar. But that was the end of that conversation. It's awful to say, as I really used to like this company, but I asked them to disregard and I won't ever be utilizing them again. And if the young office girl is reading this, try learning some customer service skills please. You NEVER tell a paying customer "I'm sorry you feel that way." I would have respected you more if you would have just said "Piss Off" and hung up. Customer service can and will make or break a company. Mr. Chimney clearly has some issues to sort out, as the owner doesn't know how to properly communicate with people. My advice to the owner, stay away from customers if you are going to behave in your current state, and let your employees deal with the company, as the ones who came out here before were very professional. Perhaps sir, you could take some cues from them...... *******ADDITIONAL NOTE******* CUSTOMER BEWARE: If you leave a negative review or call to complain, the owner Scott may threaten you with filing a false complaint regarding any animals that you may have. My dog is a Certified Service Animal with her own ID card that the TSA recognizes. She's actually a Disabled Veterans Service Dog and makes Lassie look more like Cujo, as she's the sweetest thing. I informed Scott (the owner of Mr. Chimney) that she was a Service Dog and that she was very friendly. She sniffed him with her tail wagging and like he was a long lost buddy. Hey, she's in her own home, not at work, right? I then I shoo'd her off so Scott and I could speak about my stove chimney. After I called the office to voice a complaint, I get this voice mail (see attached) that Scott is wanting to talk to me over the phone "man to man." Well, you can read it for yourself. This guy must have a couple screws loose upstairs, or perhaps he had a previous bad experience with animals? Scott made this personal by threatening to file a fictitious dangerous animal complaint against me. My dog never threatened him in any way. And this didn't come up until AFTER I called the office and stated that I'd be leaving a negative review. As Scott was leaving my Ring Camera shows me extending my hand, us shaking hands, and him leaving peacefully, and in one piece. This guy is unhinged, and he's supposed to be the owner????

my experience with the service technician was wonderful. Danny is a very nice guy with a nice…read moresmile. He is very knowledgeable will definitely have him service our HVAV again.

I have been very pleased with Ross and the team. They are forthright, knowledgeable and excellent…read morein fixing electrical puzzles on older homes that were previously not done to code. Blessings, Amy K