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    Mr Chimney

    3.8 (39 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Mr Chimney

    Fireplace cleaning

    Mr Chimney Photos

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    We spent $430 last month to have our wood stove and chimney cleaned and inspected. Today we couldn't even have a fire without smoking billowing into our home. If you look at the pictures you can see why. I'm shook this wasn't cleaned and my husband had to go on our high pitched roof with frost. Ridiculous

    Glad we got our fireplace checked out!

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    11 months ago

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    2 years ago

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    7 months ago

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    9 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    8 years ago

    They did an awesome job fixing our crumbling brick chimney. Fair pricing and a pleasure to deal with

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    9 years ago

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    Ask the Community - Mr Chimney

    Review Highlights - Mr Chimney

    We called Scott for an estimate for a new fireplace insert and he was quick to submit a very fair estimate.

    Mentioned in 10 reviews

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    Wing Stoves and More

    Wing Stoves and More

    (10 reviews)

    Im surprised actually. I've never been treated so poorly as a consumer. I received a quote in…read moreOctober to purchase a stove. They did an in house visit and we secured a delivery and install date for the following month. I confirmed with the sales rep on two separate occasions for delivery and install. Day before delivery they call and need to reschedule for a day later due to sick employee but will call to confirm Delivery time. No call and the new delivery day came and went with no call and no install. Ive called to ask what is going on and they say they have to "look into it" and call me back. I still have no return call from this company and no stove. Who does that?! Schedules an install and then completely ghosts you as a customer?!? These guys are disorganized, haphazard, unprofessional, and unreliable. I don't trust them. Perhaps I dodged a bullet with them because if they're this bad on the front end I certainly wouldn't trust them on install or warranty issues. I do not recommend this business and encourage you to buy elsewhere.

    We've used Wing in the past for repair of our rental house heater and never had a complaint. But…read morethis time they failed us. Our daughter moved into the rental this summer but as the weather has turned cold this fall and they tried the stove in wouldn't start. I called Wing thinking they'd helped us in the past and I got the receptionist, apparently. I explained our problem but she said all the technicians were busy on the showroom floor. She assured me they'd call as soon as they got back to their desks. So I waited. And waited, and waited. No call back. So I called back and the woman very rudely told me they were still busy. I said ok and she hung up. Rude. I called someone else and Wing never did call me back.

    Falco's Spokane - soot buildup on fire place glass door in less than 6 months.

    Falco's Spokane

    (33 reviews)

    I have been having soot on my siding for the last few years from the gas fireplace Falco's…read moreinstalled for me. I took pictures a couple years ago and sent them to the service manager. He told me that was the way it was suppose to be. I have cleaned the siding myself or hired someone to power wash it for me. I I have it serviced by Falco's. I did the Preventive maintenance Oct. 23, 2024, just like I have in the past. After the Preventive Maintenance this year the soot was the worst I have eve seen . This year I took pictures and sent them to "Frost Fire Service" and asked if that was normal. He replied immediately and and said absolutely not. I made an appointment for him to come to my home. In fact I showed those pictures to my 101 year old dad and he took one look at it and said "Incomplete combustion". The owner of Frost Fire Service said, "your dad is right." He took my fireplace apart and showed me several things they missed or were doing wrong in their Preventive maintenance. Among other things: This is from Frost Fire's Annual Service and Cleaning: REPAIRED ELECTRODE SPARK CABLE END GASKET ON BOTTOM OF BURNER AT VENTURI TUBE, ADJUSTED MANIFOLD PRESURE AS IT WAS TO HIGH AT 4.9-IN WATER COLUMN, AND PROPERLY POSITIONED He also noted Because they did not use "BEST BUILDING PRACTICES WOULD HAVE HAD THIS TERMINAL CAP INSTALLED 24-IN BELOW THE VINYL SOFFIT INSTEAD OF 18-IN ESPECIALLY SEEING HOW THE NEAREST VENTILATION SOURCE IS 28-IN FROM CENTER OF CAP. He also suggested' "A VINYL SIDING STANDOFF ON THE EXHAUST TERMINAL SHOULD BE CONSIDERED". since it wasn't installed properly to begin with. I once more took pictures and the invoice with everything explained to FALCO's. I just wanted them to remove the soot this year because it was so bad and the tech caused problem.. Without looking at all the pictures I had or even coming to my home to look at it the service manager said it wasn't their responsibility. He said I should have called sooner. I clean the siding every year so there was nothing to see until after the stove was started and it accumulated like it did every year. The only time I am out where the soot is it is when I put my AC cover on in the fall and take it off in the spring. I turn off the gas fireplace every spring and have them service and start it in the fall In fact right after the service was done by them I called thinking the flame was too high. They emphasized it was done properly and if the service man came back there would be another service charge. I cancelled the appointment I made to have him come back because their answer is always "that's the way it is suppose to be and it was done right." Didn't need another $200.00+ service call. I notice a lot of other people have the same reaction from Falco's. All I was asking from Falcos was for them to clean the soot mess their tech created. I didn't want anything else. . i just want them to send someone out to clean my siding and soffit. There was a silver ling to this mess. I found Ryan the owner of "Frost Fire Service" that cares about the customer and does a thorough job for Preventive maintenance. I watched him just as I have watched Falco's tech. They were in and out and checked boxes they did things they didn't. I was a loyal customer for over 30 years with Falco's. We loved their nursery and they installed a free standing gas fireplace for us before. We got parts from them "thermo something". The pictures show all the soot on the side of the house and soffit, the soot on the windows of the fireplace that accumulated in just 6 months. It shows debris that shouldn't be there. burn from gasket that needed replace that should have been noticed. How the logs were placed by Falco and how they should of been place to avoid covering up "air holes?"

    Wanted to send special thanks to Falcos for the great service they did repairing our gas fireplace…read more Collin and Ethan were able to track down the problem, had the parts needed in their van and got it up and running the same day. They explained everything to us as the work was going on - so no surprise costs like we've experienced with other companies.

    Norstar Heating & Cooling

    Norstar Heating & Cooling

    (3 reviews)

    Excellent choice if you want to wait 2 days for a call back and a month for service. Especially…read moreexcellent choice if you enjoy conversations with rude people who don't care at all.

    Where to start with these guys... first off, this review is for the Colville store, but there is no…read morespecific entry in Yelp for that store. My relationship with Northstar started when they installed the heat pump in our new construction home. The heating system was wired incorrectly, and had to be fixed by them. They left several ducts not connected to vents. This was found by me going into the crawl space, and seeing no ducts connected to several vents... A leak in the system developed, but no leak could initially be found. I was told by Norstar that the loss of 8 lbs of refrigerant was the probable result of a theft of the fluid...several hundred dollars later, the unit was working , but with very high energy bills. Norstar came back out, and again found the unit was short on refrigerant. After $400 more dollars in testing, several leaks were found. They seem to have a hard time with the long term fix of a system, and our more concerned with short term solutions (that then need more fixes in the future). They have always been friendly with me, but my wife has had mixed results with Norstar on the phone. In one example the service manager basically said my wife was lying on a scheduled appointment. It was a miscommunication in which the service manager told my wife that he remembered the conversation between my wife and I better than we did...not a great example of customer service... We do love the Lopi wood stove we purchased from them, and they did a good job installing it....but for technical repairs/assessments, I cannot recommend them. We went with another company for the repair of our system. It should be noted that there were several other negative issues we had with Norstar that were not mentioned in this review.

    Mr Chimney - chimneysweeps - Updated May 2026

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