STAY AWAY. I ordered a 30X60 grade A tent with a liner and lights, as well as tables and premium padded folding chairs for my son's wedding. The liner was damaged and they didn't tell me until the day before setup. They offered a skylight panel, but when they put it up, it was the wrong size. I ordered side curtains with windows and they left without setting them all up. Every table was damaged and half the chairs were so filthy they wouldn't come clean. The needed to refund me for the liner and they offered a 50% refund on the chairs. It took five weeks to get the refund check and, when I finally did, it bounced. read more

Elite Rentals - Skylight panel didn't fit the frame. When they pulled on it, it ripped. - Party Equipment Rentals Near Me - Ashwaubenon, Wisconsin

From my first contact, to when Elite Tent Rentals pick up our rental items this company was a dream to work with. I called last minute to order tables, chairs and a bar for my mother in laws celebration of life. Keith responded quickly with a quote even though we were probably one of his smallest orders. The items we asked for were delivered on time, clean and made the celebration lovely. The pickup crew were friendly and efficient. I highly recommend working with this company they were professional and cost effective. read more

Stay away. Better to work with a quality company then Elite. its one thing to enforce a no refund policy during normal times but not during a pandemic. All the care about is taking your money. Be very careful working with them. read more

After getting price quotes in the Fond du Lac area for tent, table, and chair rentals in the $1500-$2000 range, I decided to branch out and get price quotes from other companies in the state just to see if the quotes I was given were fair prices. I called Elite Tent Rentals after seeing their prices on the website were almost HALF of what companies around here were, thinking it was too good to be true. Turns out, it wasn't! Their rental and delivery prices were way lower! For example, a local company quoted me $1600 for a 40X80 tent, and Elite was almost HALF of that! Side rental for the tents was $10 a FOOT with a local company, Elite quoted me that price just for each side! Their prices were even less expensive for chairs and tables, the local company was more expensive even if we did the pick up and drop off ourselves. He even has agreed to bring the rentals earlier in the week for no extra fee, whereas the other company charged for early delivery. Having a few extra days to set up and prepare is such a relief! Matt at Elite Tent Rentals has always returned my e-mails immediately, and answered all of my silly wedding related questions. He is friendly and gives the best customer service I could imagine getting. For a do-it-yourself bride on a budget and always searching for the best deal, he made it easy for me and my fiance to not worry about the details. Bottom line, even after tax and delivery, I have saved over 40% by choosing Elite over our two local rental companies. Do yourself a favor and call! read more

I can't even give them one star. I find it very suspicious that every one of the reviews on their website sing the praises of Elite Tent Rentals and owner, Tony. Please allow me to share my recent experience and then you can decide if their website is deceiving. For some reason, I couldn't post to it, so I'll share my story here. I know this is a long review, but if you are a prospective customer, I urge you to read this story! My daughter's wedding was scheduled for Sunday, September 18th in Door County. She and her fiancé secured Elite Tent Rentals many months in advance and issued the company a sizable amount of money to do so. Being from Milwaukee, they read the reviews on the website, took them at face value, and trusted in their legitimacy. With such a highly rated company, they were certain all would go well. Thursday before the wedding, the tent, tables, chairs, dance floor, and lights were all scheduled to be delivered for their outdoor wedding on the water at which over 100 guests would be arriving to celebrate their big day. There was much to do in preparation and the tables, chairs, etc. were needed before other things could be done. Nothing showed up on Thursday - and beyond belief, NO ONE at Elite Tent Rentals called with an explanation. When phone calls from our end were made, NO ONE would answer them. Giving them the benefit of the doubt, our kids were confident everything would arrive Friday by noon with a very good explanation and apology. By that time on Friday, nothing had yet been delivered. Still no phone call of explanation or apology or even a cancellation. Their second retainer fee in the sum of $2400.00, not to mention their first deposit check were now also at risk. They were going to be out almost $4000.00. Add to this worry the stress they were under!!!!!! The entire family began blowing up their phone lines and those of their associates, whose extensions and numbers were taken from their voice mail system. It was after 2:00 PM and many pleas, when a young lady named Kaitlyn finally picked up the phone. She wouldn't put us through to Tony, the owner; she couldn't offer an explanation as to why things had not been delivered as contracted. Worst of all she wouldn't assure things would in fact be delivered for the wedding but she did say she was doing all she could. I felt sorry for her, really! Needless to say, we were in a panic, as we were a day and a half away without anything we needed to hold this event. Yet because we couldn't believe someone so unscrupulous existed and would allow this to happen, we held out hope that there had to be some misunderstanding and a sense of decency would prevail. While speaking with another Door County vender throughout this ordeal, I asked if she knew of Elite Tent Rentals. It was then that I learned that they had stood a bride up the weekend before. That was the straw that broke the camel's back. We pulled out every effort we could to get through to them - again - no one but this young woman, who was now in tears on the phone, would speak to any of us. She had to endure the tears, screaming, pleading and threats. What kind of a man allows his employee to run this kind of interference for him? My finance's parents got in their car. Left Door County and drove to Green Bay and the warehouse where they met Kaitlyn who told them Tony was in the back in the warehouse. They approached him, and in a dignified yet stern manner and gave him the one and only ultimatum they could. He would make good on his contract and they were going to ensure that he did because they were not leaving until they saw the trailer stocked with what was ordered and paid for and delivered. They would follow him/the items and/or his crew back to Door County and the wedding site. He kept them waiting for 5.5 hours until a truck was finally stocked and finally left. As promised, they followed it back to the site of the wedding. It arrived after 8:00 PM that night with only two guys in the crew - it should have taken a 6 man crew. My daughter - the BRIDE - stayed up all night until 6:30 AM the next morning to ensure things wouldn't just be dumped, but set up as they were promised. I can't begin to tell you what an inordinate amount of stress this caused us all at a time we should have been enjoying the days leading up to our beloved children's wedding celebration. Nor can I express my disappointment at the level of dishonesty and cowardice we experienced from this man, the owner, named Tony. But I can do one thing: I can caution everyone in the Green Bay/Door County area to NOT DO BUSINESS with Elite Tent Rentals, so as to ensure this spineless individual does not continue to do business. In my opinion, this horrible story just illustrates how he has chosen to act in such a manner resulting in his own professional and personal reputation being damaged beyond repair. read more

The owners at Elite Tent Rental are HONEST GOOD PEOPLE. If they say they will do something for you, you can count on them to take care of it. Caitlyn was great, holding my hand throughout the whole process. The prices were affordable too. Thank you again to Tony, his wife, Caitlyn and to Sarah, who all put up with me. read more

We've been working with Elite Tent Rentals for years for our events in Door County and couldn't be happier. They've come through in tight windows for the Door County Half Marathon, Peninsula Century Rides, Door County Beer Festival, and even on the ice at the Door County Pond Hockey Tournament. In our business, weather is a factor at almost every event, but these guys get the job done no matter what, and when something goes wrong, they have always been there to fix it without complaint, even when it means working late into the dark or at the break of dawn. And Matt and crew do it all for a great price. read more

Friendly staff, good prices, quality tents and equipment. Would recommend to friends.

If you are looking to rent a tent, tables, and or chairs for an event, Elite Tent Rentals is the place to contact. They are extremely affordable, and Matt and his staff are friendly, very personable, and great to work with. We used Elite Tent Rentals for our son's high school graduation party, and not only were we pleased with them, we received many positive comments from our guests as to how nice their rental equipment was. We were impressed by their customer service, their promptness, and most of all their affordable prices. Matt and his staff put in the extra effort to make sure that your event is a positive one. read more

I cannot say enough good things about these people! Matt was amazing to work with! They set up my beautiful, clean, white framed tent the day before our wedding. Before leaving Matt gave me his personal number and said if we had any concerns or questions to call him and he would come right back over. We spent the rest of the day setting everything else up in the tent. We zipped all the sides up and we were ready for wedding the following day! That night during our rehearsal a horrible storm came through with strong winds. I was full of anxiety worried that all our centerpieces were smashing and the tent was flying over. I called Matt anxiously and he immediately said "Don't worry I'm already here watching your tent with some other guys. We are going to baby sit the tent until the storm clears and we feel okay to leave. We will make sure everything stays safe". This immediately calmed my nerves and I was able to enjoy our rehearsal dinner and not worry. The next day everything looked absolutely perfect! They were professional and kind and I HIGHLY recommend working with Elite Tents!! read more