Not for the faint of heart. Say goodbye to room service, elevators (2nd & 3rd floor rooms), and…read more24hr staffing. Say hello to history.
I'll start with noting this property has changed ownership (& names) frequently. It's back to being The Karsten (nest) Hotel as of about 5-6yrs ago. There is no website so you'll be booking 3rd party online or calling in your reservation. The desk isn't always manned so calling may take some persistence. You'll also be getting called around 9pm, if you haven't made it in yet (there is a number to call on arrival if the office is unmanned.)
We booked 3rd party pay on arrival through Expedia for $198 (2ni) in a Deluxe Q lake view on arrival we paid $202 [the owner initially thought it was just 1ni & was ready to adjust pricing, thinking we were being overcharged - i appreciate that kind of honesty)
On entering, we noted it was a basic Q room & it appeared housekeeping had gotten distracted when cleaning the bathroom as it was partially completed, with the tub missed (had a presumably used towel, near empty & lid removed shampoo & a used bar of soap, along with hair from assorted body parts.
The owner was quick to respond, noting the Expedia booking was rate coded as Basic room & he immediately offered a new room. Alex, the owner & manager has had the place for 5yrs. He takes great pride in the property & is happy to exchange stories. We thoroughly enjoyed the talks. His integrity is certainly note-worthy.
The lobby is filled with historical info & the closed bar is a marvel. Operation is more like a BnB than hotel. Meaning, the office area is often unmanned & much is on the honor system, including the dining area where water, soda, juice, fruit, bars, cereal, breads & accompaniments were available.
The rooms vary in size & all include tubs, some jetted. I could actually envision a less is more take, removing some of the eclectic decor to really let the historical property sing. As well as hiding mini-fridges in the wardrobe (which is designed to hold a mini-fridge) or removing them completely. Though I'm sure many want the fridges. I'd recommend replacing shower curtains with washable ones or even glass, for easy cleaning and a good vinegar soak to free up the shower head flow.
What the property lacks in luxury, it makes up in character & definitely isn't for every traveler. It's old, no denying it. Still, the bedding was fresh & the rooms were odor-free. Windows don't open, though the temperature control works great & each toom controls their comfort level. The front door remains locked & you're given a key for that door, as well as your room. Unoccupied room doors are left open, so you can explore. Room 310 was Agatha's, a long-term housekeeper & 1 of at least 3 ghosts who reportedly decided to spend their afterlife here.
As for the ghosts, i heard 4am running in the hall... was it little Billy, the youngest spirit? It could have been or maybe it was another guest...
There are plenty of noted experiences to go through in the lobby & I'm sure Alex could tell you even more.