Amazing service and product. I didn't know anything about blinds or which ones I should get for what I wanted to accomplish, and they were able to really guide me through the whole process. I would highly recommend this place to anyone! The prices are affordable and comparable to other blinds in the area read more

I had an extremely fabulous experience with this store on Via Linda and FLW in the old Safeway center (next to Dollar Tree). I could not the valance to my wood blinds reinstalled and ai stopped in to ask for a tutorial. They not only explained what to do but when I couldn't get it back up, they sent an installer out and in 5 minutes he took of the problem. NO CHARGE! I was not a customer but you can believe I will be and will shout it from the rooftops that they have the best customer service ever! Amazing selection of beautiful and unique window treatments and hardware! If you need new window treatments, this is definitely the place to shop! read more

I have used Elite Shutters and Blinds for three projects for our home and have been completely satisfied! We started with a large outdoor shade that helped keep the sun off the patio during the hot summer months . Our second project was a large drop down screen that enables us to open a large panorama door to get fresh air and keep out any unwanted bugs or critters. I recently called on Diane again for a inside window covering to help finish off a kitchen window. Diane and her team of expert installers have been exceptional and the product always lives up or surpasses our expectation. read more

We had the pleasure of working with Kathy Trojan over the last 14 months. She helped us choose a shutter replacement, 4 sets of blinds and custom drapes in our newly remodeled home. After a major remodel, Kathy was really helpful picking the best color, best fabric and best product for our house. If you are looking to make changes in your home, I highly recommend that you request Kathy. She goes above and beyond to make sure you are happy with your products! read more

The person who answered the phone was rude. So I can imagine how the process would have gone. No thanks.

I needed a window blind in my kitchen to block out the morning sun. I had more than one company come over to give me a custom quote. Kathy Trojan was not only on time and professional, she also knew her craft and made the decision a no-brainer! Oh and did I mention the price was almost %50 less than the other quotes I received and the shade was custom made and installed in just a little over a week! Much less time than the other companies! Call Kathy 4802348218 for all your window needs and you will be pleased! Great company! read more

Elite Shutters and Blinds - Custom kitchen blind - Shades & Blinds Near Me - Scottsdale, Arizona

My Roman shade was all crooked on one side. They agreed to redo it.Waited 8 weeks for the new one. It was worst then the old one.It flared out on the bottom ends and was to short. Agreed to redo it again. I have to wait another 6 weeks. Let's see how this goes. This is the easiest kind of blind to sew I am very upset with the quality of the workmen ship of the product. Will let you know how the next one comes out. read more

While Diane is lovely, and I understand measuring can be tricky, I've had them back twice to simply hang a roller shade valance return. Does. Not. Fit. Each tech says it was measured wrong. This has been 5 months already. I'd simply like a refund or partial credit and hope they do the right thing. I spent nearly $4000 and this one blind is ruining the experience read more

Alexis went out of her way to personally call me and apologize for Kathy's actions. She also sent Michael over to complete the quote and I couldn't be happier with the service he provided. Thank you both for working to reconcile, it's a testament to your dedication to the customer. read more

We are very pleased with how our shutters turned out for the front of our house. We had many different windows of various sizes and they all turned out wonderfully. They were a little over what I wanted to spend but this is proof that you get what you pay for, they are awesome. Shawna was great helping me pick out the right size shutters and the right look, they look fantastic in our house. Thank you so much to Ammon who installed them. We will be using them again to finish our home in the future. read more

Elite Shutters and Blinds is the only way to go! I was able to get all my questions or concerns in a timely manner. They let me know that there was a slight delay (due to COVID) with my shutters the day I had my at home estimate. I know with any of my future window treatment projects I will be giving them a call! read more

We had a great experience dealing with elite shutters and blinds. The staff was courteous and knowledgeable. Diane came out and measured and made suggestions for the power view shades I had looked in the hunter Douglas line previously. There was a little confusion on the delivery date and installation timeframe but When Tom came out for installation I couldn't have asked for a nicer more efficient person. I highly recommend this location read more

Fantastic experience with Diane Pirman at Elite Shutters and Blinds. She brought her sample books of products to our house, really listened to our goals and limitations, took measurements, and made recommendations. Diane is extremely personable and knowledgeable, and she explained the pros and cons of various options and offered expert advice based on our design preferences and particular circumstances, even when it meant we'd be spending less overall. The installers were on time, neat, and efficient. It has been about 9 months since our shades were first installed, and they are still working flawlessly, (even the automated ones!). A couple months ago, my daughter broke off a small plastic piece from the continuous cord on her shades. I called Diane, and she drove over that same day to take care of the (minor) issue herself at no charge. Kudos for excellent customer service!! read more

This was our first experience with Elite Shutters and Blinds, and we are more than pleased with the result! First, Diane came out to the house to assess our needs and was quite helpful in matching the plantation shutters and the Hunter Douglas blinds to our new design style. We were provided with a reasonable timeline which was fulfilled even with the mention of a possible short delay because of the pandemic. Pure professionalism!!! Second, the installers arrived as scheduled and went the extra step to train us on the proper care and use of our new shutters and blinds. Yet another example of Elite's professionalism. (I just wish our remodeling contractor had the same integrity as we are still in the middle of a renovation that is now in its 7th month with numerous excuses and delays.) So we highly recommend Elite Shutters and Blinds and will call on them again when the need or desire arises for other new window coverings! Thank you, Diane and Elite! read more

We worked with Elizabeth to pick out replacement blinds for a house we recently purchased. She quoted us 3-4 weeks on delivery and another 1-2 weeks for installation. Amazingly, all this happened on the timeframe she quoted! One blind was missing, but they have done a great job in keeping us informed on the status and we now have a date to get the last one installed. Know these are trying time, but so pleased with the communication & product from Elite! read more

Kathy came out and helped us decide what would be the best choice for each set of windows given our parameters. We electrified some shades (with full electric, not batteries) and other shades were pull down. The wait was a little longer than normal because of Covid but they showed up when they said they were going to, everything fit perfectly and the electrification ran perfectly. We couldn't be more pleased with Kathy (480-818-9399) and Elite Shutters and Blinds. read more

Although install of plantation shutters was ok minus a few hiccups, no service 3 years later. Don't ask for any repair work. The cost is more then the original install. Assume once you buy it, you can only replace them completely if anything is wrong with them. read more

Great product! Great staff! Great install! They came out promptly and measured my windows. The order/make time was only 3 to 4 weeks...much shorter than the other two companies I contacted. Knowing I was needing them as quickly as possible, the installer called me as soon as he received them and set up the installation for 2 days after. He arrived on time, had all 4 windows done in 1 hour and they work great! I love that they do not have the bar that runs up and down in the front of the blinds...I would definitely contact Elite if I ever need shutters again! read more

I had a great experience with Elite Shutters and Blinds. Elizabeth Sutton came to our home twice to help colorize and finalize our choices. I have am older home and the shutters have really created an updated look. The customer service from Elizabeth, the scheduler, and the installers have been very positive. One of the blinds was bent and they called the day after install to schedule someone to retrieve the blinds and have ordered new ones. I didn't need to initiate- it was done! The price was competitive and the least one was reasonable. all expectations were exceeded with Elite Shutters and Blinds. read more

Stay away! Terrible customer service. Quick to take your money and under deliver on delivery dates stated. No communication on delayed orders as I had to go to Scottsdale location to get the status of my order. Installer showed up on wrong day. Great with advertising their customer service. Don't believe it! read more

Excellent quality and service! Dave came out and measured our windows for motorized shades and offered great tips for our questions. For example, Elite uses a 7 1/2" header and other companies we looked at used much smaller. Dave explained how the larger header conceals the screen roller and looks like beautiful crown molding; after installation, I'm so glad we listened to his years of expertise as it does make a huge difference. We selected the type of fabric for our needs, light to come in but filter, and Dave helped to offer options for this selection. Dave is fantastic to work with, not at all pushy, but very informative. They also do other types of window treatments but the motorized window shades were our interest and they look amazing! We had another company give us a quote for Hunter Douglas; Dave knew his stuff and made the decision very easy for us. Highly recommend Elite Shutters and Blinds! read more

I had listened to Beth & Friends on the radio regarding Elite Shutters and Blinds so I called them and Diane was very friendly and knowledgeable about the particular plantation shutters we wanted for our front living room window. All in all, we finally have them on our window and they look fantastic. The only problem we had was that it took way too long for them to arrive! Tom, the installer was very nice as well and he knew what he was doing. They look very beautiful and really makes the room look more elegant. read more